Don at the front desk was so nice and helpful. Rooms were nice. Air conditioning unit was noisy, however. It would be nice if breakfast started earlier on Sundays for the flea market shoppers.

We stayed here overnight on our way elsewhere. The staff was friendly, the room was very clean and nicely presented, and the price was outstanding compared to other hotels in the area. There was a larger selection than most free breakfasts offer. We considered this a real find. I would clone it if I could! BTW, I was pretty amused... More

In all my life, which includes a decade as an international flight attendant, I have never encountered a hotel whose manager and staff engaged in stealing and lying. I left a pillow and my favorite sports jacket there after attending the Berks County Jazz Festival. Upon calling the very day of my check-out, I was informed that while my jacket... More

This hotel is nice and quiet. There is a diner in front, within walking distance. Its close enough to Lancaster but far enough away to escape most of the crowds and traffic. The staff are nice and friendly too!

I was in Reading to celebrate a friend's 50th birthday. After checking hotel prices around Reading, I settled on this Best Western, which had a special rate for a minimum 2 night stay that was even cheaper than the AAA rate, and did not have to be pre-paid. Given the rate (under $80), I was pleasantly surprised with how nice... More

This hotel is off the main expressway but is very nice with a diner right in front. The hotel offers a breakfast but we opted to go to the diner - excellent breakfast. The hotel is near Antiques Row off Interstate 80 and near Renningers in Kutztown. Since it is off the beaten path, we got a room with no... More

We've stayed at this hotel four different times and each time we leave with a complaint. The desk clerks are not very friendly. The breakfast area is extremely small so you really have to squeeze in there. It is bad if you have a family, like we do, that is heavier and requires more space. Just not enough room in... More

Best Western Shillington is a pretty average hotel, i have stayed there for the past 2 weekends, and have to say there are no complaints at all, check in process is very quick and sufficient, the front desk is very accomodating, especially Jennifer, she is Fantastic!!! Also a young man who does the audit at nights, great customer service Overall... More

We stayed here on October 11, 2011. The hotel seemed fine, but I awoke to find three bites on my butt. Not having any experience with bed bugs, I thought they were mosquito bites. I continued to get bites back at home, when a friend pointed out that formation (rows of three or four bites) looked more like bed bugs.... More