Rich at the front desk could not have been any more pleasant!! The room was large, we had kingsize bed. The view was yuck, we looked at the roof over the pool!! The fridge made a hideous ticking noise, we unplugged it!! I told front desk and Rich was very nice about it. They are replacing them as they "go... More

Reservations made with front desk manager Rich. After a long drive and long day of shopping, we arrived at hotel about 6:30 pm. Second trick front desk clerk, 'Dafe' or my bill statement says "dgray" handled our room assignments - 'slow'. Room was clean and comfortable. I used the 2 machines in the exercise room for a good workout. At... More

During May we were visiting in the Lancaster area for a week. Arrived a couple of days early & stayed here instead of going on to the hotel where we were booked. This hotel was clean, in a great location-close to Sight & Sound Theatre-and other places we wanted to visit. Front desk help was very pleasant & helpful. Breakfast... More

The "Executive Suite" is advertised as being a one bedroom suite with a full kitchen which is why we selected it. The Suite was very large, no complaints about size. Also we like the idea of having dishes and an ice maker in the room since we always grab take out for dinner and toaster items for a quick breakfast... More

Stayed here for 3 nights Easter week. Great location and proximity to the outlets, Strasburg RR and furniture shopping. Room was very clean, beds comfy, new TV and good wifi connection. Room had a refrigerator and microwave which was helpful to keep our snacks cold. Breakfast items were good, with egg patties, sausage, waffles, yogurt, fresh fruit, juice, coffee, cereal,... More

DW and I, traveling with our grandson stayed here for two nights in early April. Overall, this was a completely satisfactory hotel, with good amenities, and a reasonable price. For our intention to see the railroad museum and Pennsylvania Dutch countryside, the hotel was very well located. Two queen beds were very comfortable. Had an old-style TV with a decent... More

Stayed here as a group with 25 people over March break to go to Sight and Sound Theatres. Hotel was very clean and well cared for. Location was great with the venue we came for only 2 miles away. The outlets and tourist section of Lancaster were just a few miles down the same road as the hotel. We had... More

We stayed here 2 nights with our kids. I notice several other reviews about dirty rooms. Although ours was clean, we did notice they only had 2 housekeepers working the entire hotel. The indoor heated pool was freezing! We asked several times and were told the heater must have been turned off and it would be checked, but it was... More

Good hotel for the price. A little more quiet than the busy stretch of rt 30 but close enough to everything. Comfortable bed and helpful staff. Nice continental breakfast. Clean and comfortable with ample parking and close to good restaurants as well. I recommend Dieners! Pool isn't large and was cold, the only downfall.