The check in process was a disaster. Only one person who was working very hard while another person just seemed to sit back and watch while guests waited. While checking in, I said that I wanted the AAA discount -- this seemed to set everything back to zero and the waiting continued while one person worked very hard (although not... More

I realized going into my two night stay that this hotel was 2 star. So did not expect to much...sheets and towels could of been whiter and a little more elbow grease done by housekeeping. Customer service needs improvement as well from some staff. Overall not afraid to go back, but would never pay more than $70 a night for... More

I booked 8 rooms for our State Bowling Tournament, and this hotel,was horrible. The drains would let the water out. We had tomwaitma least an hour for the next person to shower. The rooms were dirty, god knows what we didn't see. The gentleman at the front desk was very rude and not accomodating at all. Never again will I... More

I seriously don't even know where to start. The man at the front counter when we arrived was horribly rude. We had been told we could get an early check-in due to an event we were part of and when we get there, he went off the deep end. Finally get him to give us one room where we can... More

Not only were the rooms completely gross and unclean and bug ridden. I felt dirty while I was there and when I went home. Nothing worked correctly including some of the staff. It was the worst customer service I have ever encountered! You DO NOT treat customers like that. There was no ice, I door didn't work properly, the lights... More

We didn't stay at this hotel, but attended a wedding here (also, note that it is now a Rodeway Inn). From the moment we drove into the parking lot, you just get the feeling that this hotel is skeevy. The grounds are not taken care of at all, and there are people just hanging out in the parking lot shouting... More

I drive a semi tractor and trailer and was in Reading making a delivery and stopped because it was in the area where i had to go. It was the nastiest, filthiest most disquesting place I have ever stayed. I wanted to take a shower to end the hard day and relax before going to bed and the shower and... More

The title pretty much sums up the highlights of our 2 night stay. - Our telephone was broken, so we had no way to contact the front desk. - The non-smoking room smelt so badly of smoke that I had to Febreze my luggage, and leave it outside in the sun for 3 days to get the smell out, and... More

My Mother an i went t o this motel his month just a few days ago , since my dad passed away i have been the one taking her on her trips ! we have never had such a nightmare with a motel like we did with this one ! i have been waiting on a call back from the... More