Stayed for a week-end to attended a family affair. The hotel was clean, but tired and worn. An update is over due. The staff appeared overworked and harried on occasions. One of two elevators was out of service on Sunday. The breakfast and Managers Cocktail Reception were the highlights of the hotel stay. Acceptable but not desirable.

We stayed for two nights in a non-smoking, full size room in April while I attended a conference. I nearly walked out and demanded a refund as soon as we arrived, so let me start with the minuses: -Our room had very little air circulation and smelled like heavily fragranced cleaning products. It was hard to breathe with the strong... More

We were having difficult time finding bargain lodging for weekend trip to Pittsburgh and found that this hotel was good price and location. We had no trouble getting downtown to restaurants and museum in 5 - 10 minute car ride. Also found a good BBQ nearby called Pittsburgh Barbecue Company on Banksville Road. Our young kids liked the swimming pool... More

Great Breakfast, Friendly Service and Quiet Location

I did a bunch of research before I booked the hotel room (which I'm glad I ended up doing, instead of just booking a hotel that had more 'stars'), and was overall pleased with what I read in the reviews and description of the hotel. After my stay, I was most certainly not let down. The hotel was the best... More

We stayed here while on a family visit to Pittsburgh. This place was great, very close to our family in the South Hills & and easy to get to. We did not take advantage of the complimentary breakfast but we did enjoy the Manager's Reception on Saturday evening. It was a nice break in a very busy day and it... More

We have stayed at this hotel on several occasions. It is very clean and the staff is very nice.

We were at the Best western PCI last week. To start with, I asked the reception attendant to change our room to a bigger/better one if available, he said there is none - at the time it felt fair because I knew we were getting a full bed Non-smoking when reserving. We were open to paying for the difference but... More

We have stayed at this hotel on several occasions. It is very clean and the staff is very nice.