The staff at Residence Inn all incredibly friendly and helpful; from the manager to the maintenance man you meet in the hallway. Everything is clean and represented honestly.

Stayed here for 3 nights on business. Overall, had a pleasurable stay. Beds were comfortable, nice kitchenette and living room area. The free breakfast each morning was convenient and free. The hot food (sausage, ham, eggs, etc.) was just okay, but there was a lot more from bagels to fruit to yogurt and juice. Shuttle service looked easy to use,... More

I traveled alone for a bodybuilding competition nearby the hotel. It was a physically demanding trip and the shuttle was invaluable as there is limited taxi service in the area. Everyone, from Will at the front desk to Dan the shuttle driver to the housekeeping staff were, in a word, incredible! You can stay at many hotels, but if you... More

The hotel is next to UPMC, offers apartments with kitchen, washing facility, small gym and pool. I had a room that must have been next to a electricity generator, since there was an annoying sound all night that could not be located in the room, so don't get room #211. Shuttle service to UPMC, but not really flexible, taxi waiting... More

My husband and I have stayed at this hotel numerous times in the last two months. As a Marriott Gold member they always give me a little welcome gift and have the first names of other reward members listed on a small board at the front desk. I have not received that type of recognition at some of the other... More

Stayed here to see Michael Jackson's Immortal Tour at the Peterson Event Center and quickly found out that it would have been better to stay here longer than the two days we booked since the hotel had a huge fridge, stove, and even offered grocery service. A downside for me was that there was no book in the room for... More

This was our first time staying at this hotel. We normally stay at the Courtyard in the Waterfront. This hotel is much closer to where our son lives so we decided to give it a shot. We booked a one bedroom for two nights and arrived a little early but the room was ready. It featured a nice size living... More

We stayed here while doing college visits with our son. I think this was one of the friendlies hotels we've ever encountered. The manager was in the lobby much of the time, chatting with guests and asking if we needed anything. When we checked in, they gave us a gift bag of sorts with a snack, a couple water bottles,... More

I recently stayed at the Residence Inn Pittsburgh University/Medical Center for two nights, while touring Univ. Pittsburgh with my son. There were a number of nice things about this hotel, such as an excellent breakfast buffet, and comfortable room with kitchenette, but we ran into a couple of snags. The biggest problem was that our room was incredibly hot, the... More