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All 67 Pittsburgh hotels »

Comfort Inn & Suites

2.0 of 5
2898 Banksville Rd., Pittsburgh, PA 15216
Hotel amenities
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15% off room rate
Comfort Inn & Suites
Ranked #60 of 67 hotels in Pittsburgh
2.5 of 5 stars 87 Reviews
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87 reviews from our community

    Trip type
Traveller rating
    19
    12
    7
    10
    39
Date Rating
New York
Senior Contributor
39 reviews 39 reviews
Reviews in 25 cities Reviews in 25 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 25 May 2012 NEW

We loved this place!! Clean, quiet, very comfortable. Close to downtown, the bus stops right outside. Near a supermarket, Subway, Starbucks, a gas station, and more. We cranked the AC/ heater in the room and were toasty warm. Breakfast was awesome: eggs, waffles, fruit, cereal, donuts, something for everyone. We had a blast here. The staff was extremely nice to... More

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See 2 more reviews by KillerRabbit for Pittsburgh
Austin, Texas
1 review
4 of 5 stars Reviewed 14 May 2012

Upon reading all the negative reviews of this location, I called and spoke with the manager Jennifer who was very nice! She assured me things had changed. I was in town for my sons college graduation. Upon arrival the front desk women were pleasant and helpful. Jennifer even had a bag of toiletries waiting as well . She allowed me... More

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GeneralManager338, Manager at Comfort Inn & Suites, responded to this review
17 May 2012

Dear Valued Guest, I just wanted to say it was a pleasure to have you as a guest at our hotel. We appreciate your positive feedback. Thank you again for giving us a try even though some of our reviews were negative from past guests. We hope to see you again in the near future! Sincerely, Jennifer Yocum Manager More

Bolivar, Ohio
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 16 April 2012
1
person found this review helpful

Me and my husband ended up at this hotel on our way home from a long trip. It was late but we wanted to go to the casino the next morning. I wanted something inexpensive but should have paid more and stayed somewhere else. I will never, ever stay here again. I didn't feel safe or comfortable. The hotel had... More

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2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 18 March 2012
2
people found this review helpful

This was our first trip to the Pittsburgh area. We booked online without reading any reviews -- big mistake. In the interest of brevity, sleeping in the street with no running water, telephone, or "Continental Breakfast" would have been more accommodating. The rooms were dirty, and a foul odor hung in the room like a decaying carcass hung out to... More

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GeneralManager338, General Manager at Comfort Inn & Suites, responded to this review
22 March 2012

Dear Valued Guest, I want to first off apologize that you were not satisfied with your recent stay here at the Comfort Inn & Suites Pittsburgh. I have made a pledge to our guests to be completely satisfied or I will honor their stay to be complimentary. Please contact me regarding this gm.pa338@choicehotels.com or call 412-343-3000. Yours in service, Jennifer... More

Murrysville, Pennsylvania
1 review
4 of 5 stars Reviewed 8 March 2012

Wanted to be close to downtown without the downtown pricing and I found this great location. I was in a room on the 4th floor, clean and comfortable. The staff was friendly and breakfast was wonderful.

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Pittsburgh, Pennsylvania
1 review
4 of 5 stars Reviewed 16 January 2012

Pittsburgh Winter is Bad. But the people are good. My house had a plumbing problem. And I was forced to stay in this hotel. Surprisingly, the breakfast was decent , the rooms were maintained. Guess what every one had a smile on the face. ( hard to find nowa days ) . The manager was accomodating. What else can i... More

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Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 8 January 2012

...but we were tired and we wanted to stay near a nearby restaurant. I didn't really want to stay there but with tired kids I decided to roll the dice. This place scores a 2 on my cleanliness meter. The scent of industrial strength cleaner was nauseating. I had checked for bed bugs before committing to the room, but am... More

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Pittsburgh
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 9 December 2011

Stayed here to be closer to downtown so we didnt have to drive. Not bad at all, and there is a bar attached, makes it even better!

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See 2 more reviews by jaymedee0208 for Pittsburgh
GeneralManager338, General Manager at Comfort Inn & Suites, responded to this review
22 March 2012

Dear Valued Guest, I want to thank you for taking the time for writing a review regarding your stay here at Comfort Inn & Suites Pittsburgh. We hope to serve you again in the near future! In Your Service, Jennifer Yocum More

Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 26 October 2011
1
person found this review helpful

OMG this has got to be the most gross hotel ever. Lobby is dingy dark and very dirty. I can not believe this was a Comfort Inn. Desk staff barely speaks English. Think they might be Indian. I'm sure India has better hotels. Was very late, and was very tired. Room was run down, carpet was gross. My white socks... More

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GeneralManager338, General Manager at Comfort Inn & Suites, responded to this review
6 December 2011

Greetings from the Comfort Inn & Suites Pittsburgh, As the new General Manager of the Comfort Inn and Suites, Pittsburgh, I want to make this pledge to our current and future guests; If there is any part of your stay that you are not completely satisfied with, please bring it to our attention and we will make it right or... More

alexandria
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 20 October 2011
1
person found this review helpful

OMG<OMG Walked in lobby ,it smelled .Women at desk not very professional. Got to room ,it was filthy,stains on furniture,a wire on clock spliced with another wire and taped together with electrical tape !Bathroom mold,rust and stains in sink.Checked for bedbugs and thought all was well .NO WAY my husband had a bed bug on his shirt .(We took photos).I... More

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Additional Information about Comfort Inn & Suites

  • Pittsburgh Comfort Inn
  • Comfort Inn Pittsburgh
Address: 2898 Banksville Rd., Pittsburgh, PA 15216
Price range (per night):* 92 AUD - 107 AUD

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