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DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

3.5 of 5
1 Bigelow Square, Pittsburgh, PA 15219
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DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown
Ranked #21 of 66 hotels in Pittsburgh
GreenLeadersGold level
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406 reviews from our community

Traveller rating
    154
    137
    77
    28
    10
See reviews for
Families
90
 
Couples
105
 
Solo
34
 
Business
98
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Toronto, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 15 May 2013 NEW

Worked with Linda and her team starting in early January to host our Baseball team from Toronto for a tournament in Beaver Falls, PA. It could not have been more perfect. The Hotel is amazing, the staff in every department are incredible and unlike most hotels the restaurant is amazing. The service was perfect and the food is awesome at... More

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See 2 more reviews by Matthew L for Pittsburgh
DoubletreePitt, Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review
18 May 2013

Hi Matthew, Thanks for sharing your experience on Tripadvisor. We really enjoyed hosting your group and hope that we will have the pleasure to work with you again in the future. Sincerely, Michael O'Donoghue Director of Hotel Operations modonoghue@doubletreepgh.com 412-586-1866 More

Hackensack, N.J. USA
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 14 May 2013 NEW

Enjoyed everything, The welcoming cookie was delicious. My room was spacious, comfortable and very clean. Wonderful choices at breakfast and our dinner on our last night was delicious. I was with Green Mountain Tours from May 8-11. All the staff were warm and welcoming. Altogether, a delightful visit. I had stayed at DoubleTrees in the past and always found them... More

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See 2 more reviews by JSMar2953 for Pittsburgh
DoubletreePitt, Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review
18 May 2013

Hi Sabina, Many thanks for sharing your groups experience on Tripadvisor. Our team really enjoyed meeting and taking care of your group. We hope to see you again soon. Best wishes, Michael O'Donoghue Director of Hotel Operations modonoghue@doubletreepgh.com 412-586-1866 More

Baltimore, Maryland
1 review
2 of 5 stars Reviewed 10 May 2013

Overall I didn't like the quality of the hotel. It was BASIC. There was a small fridge & microwave in the room, but they didn't change the sheets everyday, I guess to be environmentally friendly. The hotel was centrally located and had a 7-11 attached for convenience. I guess there was some good and some bad but overall ok.

Was this review helpful? Yes
DoubletreePitt, Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review
18 May 2013

Hi Tanya, Thanks for sharing your experience about your recent stay at our hotel. We are very sorry that our property did not meet your expectations. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about... More

Oxford, United Kingdom
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 9 May 2013

OK as a location for walking to Pittsburg sites, metro on corner right outside. Characterless hotel which lacks central spaces to meet friends. A Conference hotel. Service in bar slow. Better food available in neighbouring area.

Was this review helpful? Yes
DoubletreePitt, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review
11 May 2013

Thank you for staying with us at our hotel. We appreciate your candid review of our property. New perspectives about our hotel and our guestroom appearance help us make improvements to our guest experience on an ongoing basis. Please share any additional comments or suggestions with us any time. Sincerely, Stephanie Masullo Front Office Manager smasullo@doubletreepgh.com More

Salt Lake City, Utah
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
117 helpful votes 117 helpful votes
5 of 5 stars Reviewed 9 May 2013

We checked in very late on Thursday night for Fleetwood Mac concert on Friday. The first room was small (have a broken leg with crutches) - asked to be changed to ADA room. It was perfect. Large enough to maneuver around with crutches - easy to access the shower - and close to the elevator. The pool was great -... More

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See 2 more reviews by lotus2s for Pittsburgh
pittsburgh, United States
1 review
5 of 5 stars Reviewed 9 May 2013

I enjoyed the stay. We had our Conference at your hotel, we were well accommadated. I greatly recommend this hotel if you are in the area and have need for a place to conduct a Business Conference, this is definitely the hotel that you will want to consider.

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Review collected in partnership with DoubleTree by Hilton

Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed 9 May 2013

I found that the hotel was very accomodating for the conference. The service was excellent and the rooms were very comfortable. Every one was nice and helpful whenever we asked for something and needed something either moved or needed help in putting up a sign or banner, they did it within 5 minutes of the request. I would recommend this... More

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Pittsburgh, Pennsylvania, United States
1 review
5 of 5 stars Reviewed 8 May 2013

The employees at this hotel are really into customer service. Anything that they can do to make your stay enjoyable, they are willing to do. They carried out everything that was promised. The rooms were very comfortable and the location was great. The only thing we had an issue with was the parking and were told that the garage is... More

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Leawood, Kansas
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 7 May 2013

This was our second Pittsburgh marathon so we knew where we were going to stay ... we love this place. Check in is fast and easy. We don't typically have room service address our room daily, but rather just call housekeeping to restock (shampoo, coffee, etc.). They are so quick to address any needs. We had a two-room suite this... More

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See 2 more reviews by JOJO_Leawood_Kansas for Pittsburgh
Cleveland, Ohio
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 7 May 2013

Great location to see concerts at Consul Center, walking distance to stadium and restaurants. Hotel was at full capacity with convention and fleetwood mac show so elevators were a little slow. Hotel restaurant off lobby hallway looked a bit sterile but food turned out to be excellent and server and hostess fit us in when every other place turned us... More

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Additional Information about DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

Also Known As:
Doubletree By Hilton Hotel And Suites Pittsburgh Downtown
Doubletree Pittsburgh
Doubletree Hotel Pittsburgh City Center
Pittsburgh Doubletree
Address: 1 Bigelow Square, Pittsburgh, PA 15219
Phone Number:
Region: United States > Pennsylvania > Pittsburgh
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Onsen Hotels in Pittsburgh
#15 Business Hotels in Pittsburgh
#25 Family Hotels in Pittsburgh
Price range (per night): 168 AUD - 294 AUD
Hotel Class:3.5 star (3.5*)
Reservation Options:
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DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown
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