This was our second Holiday Inn on our way back to Canada. We were given a room on the 3rd floor (top). When we went in the extractor fan in the bathroom was very noisy and was on all the time. This HI had been recently renovated. Don't think this was part of the renovations! So we went and asked...
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Dear RBoet, thank you for taking the time to comment on your stay at our hotel. Yes, we did recently finish renovations in our hotel and the fan exhaust system in the rooms comes from an automatic drawl from the roof which we are looking into to see if there is anything we can do to help with the constant...
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We picked this hotel because it was just off I-80 and they would allow us to bring in our dog--you would NEVER have known there was a single dog that ever stayed on this property. It was clean, it was quiet and it looked pretty darn new--I mean, what else are you looking for just off of a highway besides...
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Dear Laurie083,
Thank you for taking the time to comment on our hotel. We appreciate your kind words about your recent stay. Here at the Holiday Inn Express we take great pride in being sure our rooms are in excellent condition for our guests. We look forward to having you stay with us in the future.
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Had to stop for the nite - check in was fast, room was big, internet access easy, Tv wasn't HD or not set up properly but who cares when you are just stopping to sleep. Pool and Hot Tub ! Went for a nice swim and slept great. Good breakfast offerings. Tea water was hot, but the non -refrigerated half/half...
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Dear Trip808BuffaloNY,
Thank you for taking the time to comment on our hotel. We strive to make each and every guests stay welcoming and comfortable. I am happy to hear that you enjoyed the swimming pool, the ease of using the internet and the hot breakfast in the morning. I would like to thank you for visiting the Holiday Inn...
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Every Christmas I leave the warm climes of California for my journey back to Central PA. I have family in Lewisburg and Shamokin and I go back and forth between both towns to visit with them. It would be easier if I stayed at other properties mid-point between the towns, but I would never consider doing so. Why? The reason...
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Dear Mr. Deibler,
Thank you for taking the time to comment on our hotel. We take pride in making sure every stay is an exceptional one. We would like to thank you for your kind words in regards to our staff, as they strive to make your stay with us as comfortable as possible. I hope you had an enjoyable...
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So far my stay is fine. I am here on a Sunday night and the hotel appears to be 1/2 empty. I had to ask for an upgrade as a Platium member, when normally that is automatically done. So, my upgrade is a king bed for me and my daughter. Really???
Dear Kas S:
Thanks for your time in reviewing our hotel. I would like to apologize for the dissatisfaction you had during your check-in; as a Platinum Member, which is one of the highest levels of Priority Club Rewards, your opinion is very valuable. At our hotel, our standard room type is a "Two Queen Non Smoking," and the standard...
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We had a King suite, which was really just a room with a king size bed and sofa bed. Flat screen TV, refrigerator and microwave were nice for the weekend. Room was clean and nicely decorated. Bathroom was smallish with no rack to hang towels. Was informed by the front desk that the bathrooms had been recently renovated and they...
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Dear Dogsmom, I would like to thank you for staying at the Holiday Inn Express New Columbia and I appreciate your kind words in regards to our newly renovated rooms. I am glad you found our breakfast bar to be rather enjoyable and the cinnamon buns an extra perk to breakfast! We look forward to seeing you in the future.
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We've stayed at this hotel several times in the last 4 years.Our last visit,we noticed they had renovated the lobby and dining area. Rooms are clean and have also been recently updated. Good value for the price. Nice breakfast served in the mornings. Indoor pool.
Dear SeabreezeNH:
Thank you so much for your time in reviewing our hotel. We greatly appreciate you staying with us in the Lewisburg/New Columbia area. Also, thank you very much for finding value in your stay with our newly remodeled hotel! It's great to hear positive remarks from our repeat guests, and certainly look forward to seeing you soon.
Thank...
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My wife and I stayed here with our niece and nephews on our trip to Knoebels Amusement Park. Holiday Inn Express is one of my first choices for short trips, usually b/c they are clean, have a good breakfast, and are a good value for the money. The room was clean and comfortable, and the hotel was presentable (some construction),...
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Dear Guest:
Thank you so much for your kind words directed towards our hotel and our brand Holiday Inn Express. We take pride in our rooms being clean and our hotel having value that a leisure traveler or business traveler can appreciate. We are also delighted that you enjoyed our breakfast bar, and had time to enjoy our indoor pool....
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My son and I saw multiple bugs on the bed and in the room after returning in the evening. We brought a dead one to the night clerk at the front desk. We immediately asked to check out and for a refund of our money. The night clerk refused the refund, saying that we would have to talk to the...
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Unclean and poor management:
Dear Guest:
First, I'd like to apologize for any inconvenience you may have faced during your check-in at our hotel; I can assure you we are a very clean hotel, and take any bugs very seriously. Second, after having the room thoroughly inspected by our pest management company we (they) did not find any bugs in...
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A complete rip off. The price is way to high, staff arrogant and rude when you complain. There is no reason for the room rate to be >125.00. plus, the housekeeping staff leave envelopes soliciting tips for simply doing their job. I would not stay there again and would encourage everyone to just drive a little further and find somewhere...
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Dear Mr. Carlson:
We appreciate all our guest reviews on TripAdvisor, but we strongly stand by our pricing structure and feel it's appropriate for the area and for our hotel. We understand you will not stay here again due to our rate being in the $120's for midsummer 2011, and I hope you find accommodations that better suit your needs...
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