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All 5 New Castle hotels »

Comfort Inn

2.0 of 5
1740 New Butler Rd., New Castle, PA 16101
Hotel amenities
Comfort Inn
Ranked #2 of 5 hotels in New Castle
4.0 of 5 stars 11 Reviews
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11 reviews from our community

    Trip type
Traveller rating
    4
    2
    2
    1
    2
Date Rating
Owings, Maryland
Senior Contributor
22 reviews 22 reviews
Reviews in 12 cities Reviews in 12 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 14 May 2012

I was visiting New Castle recently for a funeral. My parents suggested the Comfort Inn in New Castle. This hotel is very well run, in a convenient part of town and reasonable prices. The breakfast bar was well stocked in the morning. My thanks to the wonderful staff!

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QUEENIE1114, General Manager at Comfort Inn, responded to this review
16 May 2012

I would like to take the time to thank you for your comment regarding your recent stay at the Comfort Inn in New Castle. Our staff service has proven to be a strength in guest satisfaction and I am eager to share your gratitude with the staff members. I hope your confidence in our property extends to Choice Brand Hotels... More

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 8 May 2012

I am writing this letter to commend the amenities and services of the entire staff at the Comfort Inn in New Castle, PA. On entering and leaving the hotel there is always a friendly smile and greeting or a warm "see you later" from the entire desk staff which makes a stay at the Inn so pleasant. While waiting in... More

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QUEENIE1114, General Manager at Comfort Inn, responded to this review
10 May 2012

On behalf of the staff of the Comfort Inn in New Castle, I would like thank you for taking the time to comment on your recent stay. Our dedicated staff has proven to be an asset to the Choice Brand Hotels by providing outstanding guest services. I am excited to share your response and commets with the staff members and... More

Broomall, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 23 January 2012
2
people found this review helpful

My stay at the Comfort Inn in New Castle, PA was GREAT!!! The rooms were clean, the staff was great and the free breakfast was fantastic. I would recommend this hotel to anyone who needs to stay in New Castle.

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Westland, MI
Senior Contributor
28 reviews 28 reviews
Reviews in 26 cities Reviews in 26 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 9 March 2011

Great motel. Expanded continental breakfast offered. Free internet. Staff is very helpful.

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General Manager, Manager at Comfort Inn, responded to this review
29 March 2011

Thank you so much for your positive review you sent to Trip Advisor. We always appreciate these comments and I will forward them to the entire staff. Hope we can be of service to you in the future. More

arkansas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 July 2010
1
person found this review helpful

ok well my husband & i are back now a couple days later & are going to stay again..thursday night was great...the woman who helped us on monday morning (june 28th) gave us EVERYTHING & MORE we asked for....so thursday night was GREAT Friday night...at 2pm my husband asked for housekeeping to come & clean the room while we went... More

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Loughborough, UK
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 May 2010

I agree with the other reviews, that New Castle isn't a large city and there are basically 2 options for hotels. The room my fiancee and I were given was massive. Ample room for our 4 nights stay. We had a seating area with a love seat, despit not even having booked a suite. Our room faced the road, but... More

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General Manager, Manager at Comfort Inn, responded to this review
10 June 2010

Thank you for your kind words! It is so refreshing to hear good comments about our hotel. We are very happy that you enjoyed your stay here at the Comfort Inn in New Castle. We hope you’ll stay with us again in the future. Thanks again for compliments! More

Lindsay, California
1 review
3 of 5 stars Reviewed 28 February 2010

Needs to be updated, but everything was clean. New Castle is fairly small, so the choices were limited.

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General Manager, Manager at Comfort Inn, responded to this review
9 March 2010

Thank you for taking the time to post your review on Trip Advisor! Your feedback is a valuable tool for us to continue improving our services. We hope that if and when your travels bring you back to the New Castle area you will stay with us again! More

Pittsburgh, PA
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 23 August 2009
3
people found this review helpful

When I travel for business, I have no choice on where I stay - hotels are chosen by the company for price alone. Well, the old adage that you get what you pay for typifies the Comfort Inn New Castle experience. The entire place was dirty and in need of updating. No elevator in this dump and even if your... More

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Winter Springs, Florida
Senior Contributor
24 reviews 24 reviews
Reviews in 14 cities Reviews in 14 cities
173 helpful votes 173 helpful votes
3 of 5 stars Reviewed 16 August 2008
3
people found this review helpful

When there is only 2 hotels in town you are at their mercy. Read before arriving that there was no elevator so I requested a first floor room because of an ankle injury and cannot do stairs. Discovered the first floor is actually a split design requiring a set a steps to get to the first floor. Devised a way... More

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See 2 more reviews by run-run-run for New Castle
Spokane, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 26 June 2008
3
people found this review helpful

I've stayed at a number of Comfort Inns in different states (CA, SC, PA...) and this one is in the worst material condition. I would have rated 1 star, but the service provided was better than avg. We were in town for a family reunion and had reserved 4 rooms for seven people including our two sons who are both... More

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Additional Information about Comfort Inn

  • Comfort Inn New Castle
  • New Castle Comfort Inn
Address: 1740 New Butler Rd., New Castle, PA 16101
Price range (per night):* 91 AUD - 114 AUD

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