I was visiting New Castle recently for a funeral. My parents suggested the Comfort Inn in New Castle. This hotel is very well run, in a convenient part of town and reasonable prices. The breakfast bar was well stocked in the morning. My thanks to the wonderful staff!
I would like to take the time to thank you for your comment regarding your recent stay at the Comfort Inn in New Castle. Our staff service has proven to be a strength in guest satisfaction and I am eager to share your gratitude with the staff members. I hope your confidence in our property extends to Choice Brand Hotels...
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I am writing this letter to commend the amenities and services of the entire staff at the Comfort Inn in New Castle, PA.
On entering and leaving the hotel there is always a friendly smile and greeting or a warm "see you later" from the entire desk staff which makes a stay at the Inn so pleasant. While waiting in...
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On behalf of the staff of the Comfort Inn in New Castle, I would like thank you for taking the time to comment on your recent stay. Our dedicated staff has proven to be an asset to the Choice Brand Hotels by providing outstanding guest services. I am excited to share your response and commets with the staff members and...
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My stay at the Comfort Inn in New Castle, PA was GREAT!!! The rooms were clean, the staff was great and the free breakfast was fantastic. I would recommend this hotel to anyone who needs to stay in New Castle.
Great motel. Expanded continental breakfast offered. Free internet. Staff is very helpful.
Thank you so much for your positive review you sent to Trip Advisor. We always appreciate these comments and I will forward them to the entire staff. Hope we can be of service to you in the future.
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ok well my husband & i are back now a couple days later & are going to stay again..thursday night was great...the woman who helped us on monday morning (june 28th) gave us EVERYTHING & MORE we asked for....so thursday night was GREAT
Friday night...at 2pm my husband asked for housekeeping to come & clean the room while we went...
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I agree with the other reviews, that New Castle isn't a large city and there are basically 2 options for hotels. The room my fiancee and I were given was massive. Ample room for our 4 nights stay. We had a seating area with a love seat, despit not even having booked a suite. Our room faced the road, but...
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Thank you for your kind words! It is so refreshing to hear good comments about our hotel. We are very happy that you enjoyed your stay here at the Comfort Inn in New Castle. We hope you’ll stay with us again in the future. Thanks again for compliments!
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Needs to be updated, but everything was clean. New Castle is fairly small, so the choices were limited.
Thank you for taking the time to post your review on Trip Advisor! Your feedback is a valuable tool for us to continue improving our services. We hope that if and when your travels bring you back to the New Castle area you will stay with us again!
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When I travel for business, I have no choice on where I stay - hotels are chosen by the company for price alone. Well, the old adage that you get what you pay for typifies the Comfort Inn New Castle experience. The entire place was dirty and in need of updating. No elevator in this dump and even if your...
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When there is only 2 hotels in town you are at their mercy.
Read before arriving that there was no elevator so I requested a first floor room because of an ankle injury and cannot do stairs. Discovered the first floor is actually a split design requiring a set a steps to get to the first floor. Devised a way...
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I've stayed at a number of Comfort Inns in different states (CA, SC, PA...) and this one is in the worst material condition.
I would have rated 1 star, but the service provided was better than avg.
We were in town for a family reunion and had reserved 4 rooms for seven people including our two sons who are both...
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