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Hampton Inn & Suites New Castle

2.5 of 5
2608 West State Street, New Castle, PA 16101
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Hampton Inn & Suites New Castle
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57 reviews from our community

    Trip type
Traveller rating
    33
    18
    5
    1
    0
Date Rating
Hamilton, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 May 2013 via mobile

We checked in quite late after finding out all the hotels in Grove City were booked. The front desk clerk seemed to be new and did take a little time to get us checked in but was friendly and happy to help. Our room was very clean and the beds were extremely comfortable. The next morning I noticed the blow... More

Was this review helpful? Yes
castlehospitality, Front Office Manager at Hampton Inn & Suites New Castle, responded to this review
17 May 2013

Hello! Thank you so much for taking the time to write such a great review for our hotel! I am so happy to see that our front desk staff was very friendly to you and your room was both clean and comfortable! I do apologize for the mishap you experienced with a missing hairdryer, however I am very glad to... More

Galloway, United States
1 review
4 of 5 stars Reviewed 9 May 2013

Clean quiet hotel, price is high like most hotels in the area. Good access to interstate, restaurants and shopping for travel necessities. Staff did a good job at check in and out. Breakfast was above average compaired to most hotels of this type. Overall not a bad choice but find some discounts if possible.

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Review collected in partnership with Hampton

castlehospitality, Front Office Manager at Hampton Inn & Suites New Castle, responded to this review
17 May 2013

Hello! Thank you so much for taking the time to write a review for our hotel I am very glad that we are conveniently located for your business travels and you found your room to be clean and quiet! We look forward to the next time your travels bring you to the area! Thank you again very much for your... More

Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 5 May 2013

I spent several months here for business, and I never had any issue with my stay in this hotel. The rooms are super clean, the people working in the hotel are incredibly friendly and efficient. They have some nice and well kept services like the swimming pool or the gym. They don't have a bar/restourant inside, so you have to... More

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See 4 more reviews by SuperCD for New Castle
castlehospitality, Front Office Manager at Hampton Inn & Suites New Castle, responded to this review
17 May 2013

Hello Giacomo! Thank you so much for your very kind review of our hotel! We always love having you here and I am so glad that your often long stays with us serve well as your home away from home. That is great to hear! It is so nice to have you back again, and we always look for ways... More

Ham Lake, United States
1 review
5 of 5 stars Reviewed 29 April 2013

A very clean hotel. The duvet being clean for every guest is a wonderful policy and attribute. The front desk clerk was excellent, friendly and helpful. He was quick to great me as a honors guest. The room was the cleanest of any I have ever stayed at. The breakfast in the morning had a wide variety that would please... More

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Review collected in partnership with Hampton

castlehospitality, Front Office Manager at Hampton Inn & Suites New Castle, responded to this review
17 May 2013

Hello! Thank you so much for taking the time to write such a great review for our hotel! I am so happy to see that our front desk staff was very friendly and welcoming and you found your room to be fresh and clean! We look forward to the next time your travels bring you to the area! Thank you... More

Buffalo, United States
1 review
5 of 5 stars Reviewed 23 April 2013

Upon on arrival the staff greeted us with a smile and checked us in. The coffee station is right across from the front desk good position. The room so clean and the bed was just right for a good night sleep. We have a family member who just moved to the area, but I know where we will be staying... More

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Review collected in partnership with Hampton

castlehospitality, Front Office Manager at Hampton Inn & Suites New Castle, responded to this review
4 May 2013

Upon on arrival the staff greeted us with a smile and checked us in. The coffee station is right across from the front desk good position. The room so clean and the bed was just right for a good night sleep. We have a family member who just moved to the area, but I know where we will be staying... More

Austin, Texas
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 23 April 2013 via mobile

The hotel rooms were clean but the halls and elevator carpets were dirty and tracked up. There is alot of oil industry activity in the area and it seems they are the cause. Otherwise it is a nice, relatively new Hampton near food, shopping and not far from town.

Was this review helpful? Yes
castlehospitality, Front Office Manager at Hampton Inn & Suites New Castle, responded to this review
25 April 2013

Hello! Thank you so much for taking the time to write a review of our hotel. I am so glad that you found your room to be clean and fresh! I am very sorry for the dirt that had been tracked into our hotel. You are absolutely right, that week we had quite a few workers from the oil and... More

La porte, in
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 19 April 2013 via mobile

Hotel room was relatively clean but the lobby, elevator doors and glass were filthy. Took forever to check in. The clerk asked several questions like what was my company name. Had nothing to do with check in. Been traveling all week on vacation and stayed at several Hilton hotels and did not get 50 questions.

Was this review helpful? Yes
castlehospitality, Front Office Manager at Hampton Inn & Suites New Castle, responded to this review
25 April 2013

Hello! Thank you so much for taking the time to post a review about your experience at our hotel. I am so glad to see that you found your hotel room to be clean and fresh! I would like to truly apologize for the inconvenience you experienced with the check-in process. Our front desk agents are trained to ask the... More

1 review
4 of 5 stars Reviewed 7 April 2013

Enjoyed my stay at The Hampton Inn. Quiet, clean, coffee available all day and late night. Breakfasts are very good and the beds are fabulous. I had a great night's sleep on that mattress. Lots of stores, restaurants, and places to go outside the hotel, most within walking distance.

Was this review helpful? Yes

Review collected in partnership with Hampton

castlehospitality, Front Office Manager at Hampton Inn & Suites New Castle, responded to this review
25 April 2013

Hello! Thank you so much for taking the time out of your busy schedule to write such a nice review of our property. I am so pleased to see that you enjoyed your stay with us and that you enjoyed our comfortable beds! Looking forward to seeing you the next time your travels bring you to our area! Erin Guest... More

Tarpon Springs, Florida
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 April 2013

Stayed here on business. This is the newest and nicest hotel in town. The staff is very friendly and the breakfast is what to expect at Hampton. There is a Ruby Tuesdays across the street for a quick dinner as well as a Walmart. The interstate is nearby with easy access out of town. Would stay here again on my... More

Was this review helpful? Yes
castlehospitality, Front Office Manager at Hampton Inn & Suites New Castle, responded to this review
25 April 2013

Hello! Thank you so much for taking the time to review our hotel and to share with others about your experience. I am so glad to see that you had such a nice experience at our property, and thank you so much for all of your kind words. I look forward to seeing you again soon next time you are... More

highstandards1034
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 April 2013

This hotel was really well run. The rooms are spacious and new, beds wonderfully clean and comfortable. Lobby and breakfast area very inviting. It is convenient to the interstate and all main roads but very quiet grounds. The room was just so clean it was great. The staff was very nice and it was just convenient, easy in and out... More

Was this review helpful? Yes
castlehospitality, Front Office Manager at Hampton Inn & Suites New Castle, responded to this review
6 April 2013

Hello and thank you for taking the time out of your busy schedule to write such a nice, informative review of our hotel! I am so happy to see that you had such a nice experience at our property. We look forward to the next time your travels bring you to our area! Thank you again for your review! Erin... More

 
 
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Additional Information about Hampton Inn & Suites New Castle

Also Known As:
Hampton Inn & Suites New Castle Hotel New Castle
Hampton Inn And Suites New Castle
Hampton Inn & Suites New Castle Hotel
Address: 2608 West State Street, New Castle, PA 16101
Phone Number:
Region: United States > Pennsylvania > New Castle
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 hotels in New Castle
Price range (per night): $132 - $184
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Hampton Inn & Suites New Castle
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