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All 5 New Castle hotels »

Super 8 New Castle

2.0 of 5
1699 New Butler Road, 422 Business Road, New Castle, PA 16101
Hotel amenities
Super 8 New Castle
Ranked #3 of 5 hotels in New Castle
3.0 of 5 stars 17 Reviews
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17 reviews from our community

    Trip type
Traveller rating
    4
    2
    2
    3
    6
Date Rating
cleveland
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 May 2012
3
people found this review helpful

Me an my family traveled to new castle for family matters an our stay was nice the staff an Manager was very helpful to any of my or family needs i recommened this motel to any one who traveling with love ones

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Jama Suleiman, General Manager at Super 8 New Castle, responded to this review
22 May 2012

I would like to take the time to thank you very much for your comment redarding your stay at super 8 new castel ,pa .I am so glad we were able to meet you.we are proud of our hospitality and we love to show it off. More

Skokie
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 30 April 2012
3
people found this review helpful

We stay here every year for a dog show in New Castle, and this year we were so suprised by the new decor. It is just beautiful. The staff here always makes us feel welcome. The breakfast is really good, and what I like the most is that they have a room away from the lobby for the breakfast. You... More

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Buena Vista
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 16 April 2012
4
people found this review helpful

I booked one room for two nights at the Super 8. The manager was very friendly and I received great service. Her hospitality was great and she answered my calls right away when I called the font desk. The rooms were very clean and comfortable. I typically do not like staying in hotels, but this one had a very home... More

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Jama Suleiman, Manager at Super 8 New Castle, responded to this review
24 April 2012

Thank you so much for your postive review , we always appreciate these comments .we have promised to provide our guests.Our clean , friendlly and best stay with us.I hope we can be of service to you in the future. More

PA
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
1 of 5 stars Reviewed 11 April 2012

I am in PA on business and I had booked 2 nights through Wyndham Rewards. This hotel is the worst I have been to in the state!! The smell was horrible. The front desk staff was rude and not helpful at all. There was hair in the tub and toilet. There was something that appeared to be bloody scabs on... More

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Jama Suleiman, Manager at Super 8 New Castle, responded to this review
16 April 2012

i am sorry if you had abad experince at our hotel. i really wish you had bought it to our attention.like i said befor to you when u post the first review we need proof u was one of our customer and we need ur trip world number please to helping u out , please feels free to call me... More

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1 of 5 stars Reviewed 11 April 2012

Me and my family stayed 2 nights and it was horrible. 1st carpet was filthy not to.mention all the junk piled up outside from renovations. Got to our room the bathroom had hair all over it and there was bloody skin and scabs in the bath tub. The rooms where small and stunk. The staff was rude and very unpleasant.... More

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Lutz,F
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 11 April 2012
7
people found this review helpful

I arrived in New Castle late in the evening,not really knowing where I would stay , for my trip there was unexpected. I did know the name and I did know it was from chain of hotels. The lady night manger was very friendly and helpful..I asked if I could have extra coffee , for I seem to drink it... More

Was this review helpful? Yes
Jama Suleiman, Manager at Super 8 New Castle, responded to this review
12 April 2012

Thank you for your nice comment, We are so happy that you enjoyed your stay with us, and we hope you will visit us again More

Mississauga, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 10 April 2012
1
person found this review helpful

I booked in this hotel due to negative reviews in Super 8 Grove City, but unfortunately we were not happy with everything!! I booked 2 non-smoking rooms (one for me and one for my sister and her family) but they gave me 1 smoking room and stated they were full and it was the last room available (and to think... More

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Jama Suleiman, Manager at Super 8 New Castle, responded to this review
12 April 2012

Thank you for staying at our hotel, and let me apologize for your bad experience. We are in the middle of a complete remodling of our hotel. We do hope you will give us another chance and see our all new hotel. More

Hazard, Kentucky
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 7 April 2012
4
people found this review helpful

We stayed at the Super 8 for a family reunion, The hotel was great, they were wonderful from the moment we walked in the door. The front desk was so nice and all smiles. She did let us know they were under construction because they were remolding the whole hotel. We had free internet, free breakfast, free coffee any time... More

Was this review helpful? Yes
Jama Suleiman, Manager at Super 8 New Castle, responded to this review
12 April 2012

We are pleased you enjoyed your stay with us, and we hope your next family reunion will be spent with us also More

Pittstown, New Jersey, United States
1 review
1 of 5 stars Reviewed 6 April 2012

Stayed in motel during manditory corporate training. The motel is the lowest priced option on company travel site so being a good corporate citizen, booked it (despite reading reviews). When I walked into the lobbey my senses were bombarded with a terrible sight and terrible smells. Post-registration (which was an experience onto itself) got my bags and headed to my... More

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Jama Suleiman, Manager at Super 8 New Castle, responded to this review
8 April 2012

Thank you for staying at our Super 8. We are sorry you had a bad experince, We check back to your stay to see what happend and what could be done to make you happy. We saw you stayed with us for 2 nights. We wish you had come up to the front desk or called and let us know... More

Lynchburg, Virginia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 25 March 2012

Had to come to New Castle for a wedding and Super 8 was one of two closest to where we needed to be. Wrong choice. A total disaster. They claimed to be in the middle of some minor remolding very minor from what I could see, but any one with any pride in their work would clean up a little... More

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Additional Information about Super 8 New Castle

  • Super Eight New Castle
  • New Castle Super Eight
  • New Castle Super 8
Address: 1699 New Butler Road, 422 Business Road, New Castle, PA 16101
Price range (per night):* 80 AUD - 111 AUD

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Super 8 New Castle
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