We had a bit of trouble locating the entrance to get to this hotel because the signs are low to the ground and not very prominent. However once we arrived it was great. The staff was accommodating and friendly. The rooms were well kept and all requests were honored. Nice beds and a quiet sleep despite a basketball team being... More

Fast and friendly check-in, clean room (other than the chair and ottoman--nothing that the spare blanket could'nt hide and cover!), and very accommodating for our large group in the breakfast area. Excellent location for all sightseeing and shopping adventures. I will stay here again if I'm in the area.

Well located for easy access to Pittsburgh airport and many restaurants, some within walking distance. The staff is friendly and makes an effort to get to know the repeat customers. No real complaints.

...but not this one. I called in at 3:10 and they said "We can definitely check you out of your room this afternoon, but we will have to charge you for the night anyway." (sarcasm) Really? So I'm not your prisoner and I have the right to leave? That's very nice to know, thank you so much. (/sarcasm) Anyway, I... More

Great Staff Service, especially Tara (front desk), Sandy (breakfast buffet) Liz (Guest Servcie Manager) The room was great. Clean, w/fresh linens, generous supply of towels, room service was early and thorough. Location was convenient to where I visited durng lesiure time. Breakfast buffet was outstanding as was the staff of that function. I like the entire Hotel Staff Support the... More

Staff was great. Surroundings were not very scenic, kind of dumpy actually outside of the hotel property. Everything was clean and neat and the room was large. The only issues I had were: 1. The floors are springy - when you walk across you room the TV and the refrigerator shook. You can definitely hear people waking on the floor... More

We had reservations here based on the great reviews, but after my phone run-ins with the front desk people (two of them) and the manager, I decided to stay elsewhere. They were rude and unhelpful, particularly concerning my request for a rollaway bed. Two weeks ago, one desk person told me that they had several and would get me one... More

We came into town for a short visit for my mom's 80th birthday. Although we have family in the area, we decided the hotel would make it easier on everyone. I can't say enough good things about this hotel. The staff, the breakfast, the cleanliness, the property exterior, the service etc. The beds were super comfy as well as the... More

I was in the general area on a business trip, and selected this hotel due to its proximity, rate, and as always - favorable TripAdvisor reviews. It did not disappoint - a newer Hampton, so that helps most of the time with amenities, room size, and cleanliness. Nice common areas plenty of room to spread out, and the room was... More