We paid $300 a night for upgrading from El Lago tourist park to this one, for 5 people, thinking we will receive much more, few things we did not think off, to check before we paid: It felt like we were staying at the Motel not Hotel. Good + Customer service at the reception is polite + great balcony +... More

This hotel is looking very tired in all areas. I shared a room with my 2 grown kids. The bottom of the bathroom door was coming apart and so it could not be closed. Privacy in the toilet is essential even with family. When I informed the desk they already knew about the problem? When I asked them for a... More

The location is fine,right on the lake front. Rooms are quite small,however they are quite clean and comfortable,we paid for one night and I thought it was way overpriced. They are quite basic,little fridge,kettle but no kitchenette.Some channels on a small tv with foxtel but not a great range. The pool area is very nice but get ready for stairs,if... More

From arrival to departure we had nothing but trouble. We had booked 2 villa's, side by side for 2 nights with me ringing on a later day to book one of them for a further 3 nights. I had rang 3 times about the extra nights, 1 to get details, 2nd time to book the extra nights and 3rd the... More

Highly 'average' hotel. Rooms smallish, and housekeeping didn't come once during our 3 day stay. (Lovely pool area, though). No lift, so if you are not on the ground floor, be prepared to haul your bags up a flight of stairs or two - without help! The full breakfast was substantial, if a bit pedestrian. The location is superb and... More

When we first arrived at the resort, the outside did look a bit dodgy but we thought hey looks can deceiving. We got the key to our room, honestly not what we expected, room was below average. The service was ok, we were suppose to receive a sparkling wine on arrival (but didn't) so we asked the reception before we... More

we booked from Friday to Sunday, found the place very easily, on arrival the desk staff were very nice, helpful & efficient, there is no lift bit of a down fall but good exercise with the stairs lol the room was clean & tidy with a very nice bathroom BUT if some one is having a shower at the same... More

The entire place looks very tired and needs a good make over; rust on front signage, front doors and stains on various parts of walls etc. The first impression is not inviting. The front sign advertises a licenced restaurant but the restaurant is not open except for breakfast; which is only continental through the week and hot buffet only on... More

This hotel is still charging prices that do not reflect what you would expect in a hotel. the room is tiny. The shower was terrible and was constantly changing from hot to cold without touching anything. The bed was soft and lumpy. Unfortunately we could hear our noisy neighbours pleasuring each other and we were not able to turn up... More