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Grand Mercure Apartments Casuarina Beach

4.5 of 5
9 Dianella Drive, Kingscliff, New South Wales 2487, Australia (Formerly Santai at Casuarina Beach)
Hotel amenities
Grand Mercure Apartments Casuarina Beach
4.0 of 5 stars 41 Reviews
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41 reviews from our community

    Trip type
Traveller rating
    14
    17
    5
    3
    2
Date Rating
Brisbane, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 23 April 2012
1
person found this review helpful

We recently stayed at this hotel for one night, what a gem. The apartments are spacious with a big balcony or terrace and a small kitchen. The pool was beautiful, felt like we were in Bali. We took our bicyles with us as there are paths running behind the hotel which take you as far as you would like to... More

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International
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 22 April 2012

I spent 2 weeks here in a studio apartment on ground level facing the main pool. The room was exceptionally quiet which was a pleasant surprise..In spite of the fact that it faced the pool the apartment still felt very private due to the clever lush planting of tropical palms. It was a pleasure waking up to this view every... More

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Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 21 April 2012

Stayed in a spacious open planned studio apartment in this attractive resort April 2012. Saw only a few other guests during our time so very quiet and peaceful. We had a room facing towards the dunes and south. Heated spa was great, but pool a little cool this time of year. A car is needed to go out at night,... More

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See 2 more reviews by Rulip for Kingscliff
Casuarina, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 27 February 2012
2
people found this review helpful

This is a lovely resort with pool and spa adjacent to the restaurant. We chose this resort as it is an entirely non-smoking property - even outdoor areas which is great for a healthily holiday. Relaxing and classy. Very short walk to beach. Surrounded by nature to east and south of resort.

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Brisbane, Australia
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 13 February 2012

My partner and I stayed here over the weekend and found it great! Santai is a wonderful little resort, tucked away in an unlikely location. Location is both positive and negative, but unfortunately there are no shuttle buses and few taxis in the area, so when you go out to dinner at the closest restaurant (other than the hotels) somebody... More

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See 3 more reviews by Ella P for Kingscliff
Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 12 February 2012

I wanted to have a couple of nights away near the beach and decided to go to the Santai Resort Hotel at Casuarina Beach (now managed by Mecure). We had 2 nights at the hotel (Friday and Saturday) and really enjoyed our time there. The Hotel is a few kilometres south of Kingscliff, NSW and is approximately 20 minutes by... More

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brisbane
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 19 January 2012
2
people found this review helpful

Its a little pricey but its small in size.. there are usually only a few kids about so its nice and quiet... our experience on the many stays we have had is that its always clean and tidy, limited intrusions, coffee at the restaurant is nice, we always BYO food as we stay a few days and it is soooooo... More

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Carolyn Smith, Front Office Manager at Grand Mercure Apartments Casuarina Beach, responded to this review
22 January 2012

Thank you for taking the time to provide positive remarks which we appreciate. As a valued repeat guest it is a pleasure to read that you enjoy your stays with us. We look forward to your next visit. More

Sydney, Australia
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 31 December 2011
1
person found this review helpful

The property itself is beautiful & very appealing. We had arranged our first time away without the kids for a well needed rest. Upon arrival it was really impressive & I had felt my hard work searching the internet had paid off! The welcome was nice by reception & the room was lovely - it had totally met my expectations.... More

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See 2 more reviews by bonnie1234414 for Kingscliff
Carolyn Smith, Front Office Manager at Grand Mercure Apartments Casuarina Beach, responded to this review
5 January 2012

Thank you for taking the time to provide your constructive criticism regarding our Apartments. I was disappointed to read your stay was not what you had expected. Yes we do have several design faults one being the bathrooms which is presently being addressed and another being the acoustics which is a little more difficult to rectify. Our standard procedure for... More

Brisbane, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 December 2011
1
person found this review helpful

My husband and I celebrated our anniversary weekend away and chose to stay at the Grand Mercure as we are Accor Club members and always find their hotels to be wonderful. Our room, a king spa suite, was lovely and quite clean (although there were dark stains on the white bed sheets which was a little off-putting). If you have... More

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Carolyn Smith, Manager at Grand Mercure Apartments Casuarina Beach, responded to this review
11 December 2011

Thank you, It was a pleasure to read your compliments and the fact that you enjoyed your stay. It was a disappointment to read you had issues with the safe and being a saturday in our location we were unable to have this rectified. We would also like to thank you for the advice on departure regarding the washer/dryer and... More

Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 November 2011
1
person found this review helpful

Had a wonderful stay at Santai at Casuarina Beach when we flew up for a friends wedding. The room was just gorgeous and bali themed with we both LOVE. We had organised an early check in and late check out and they were more than happy to accomodate. The room was gorgeous we had a king suite which had everything... More

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Additional Information about Grand Mercure Apartments Casuarina Beach

  • Santai At Casuarina Beach Kingscliff
Address: 9 Dianella Drive, Kingscliff, New South Wales 2487, Australia (Formerly Santai at Casuarina Beach)
Price range (per night):* 164 AUD - 279 AUD

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Grand Mercure Apartments Casuarina Beach
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