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All 9 Bowral hotels »

Grand Mercure Bowral

9 Kangaloon Road, Bowral, New South Wales 2576, Australia
Hotel amenities
Grand Mercure Bowral
4.0 of 5 stars 27 Reviews
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27 reviews from our community

    Trip type
Traveller rating
    7
    14
    5
    1
    0
Date Rating
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 18 May 2012

Stayed for one night on NSW trip from Melbourne. Very helpful onsite manager took our booking over the phone on the same day as our stay - it was the last available room! He explained that reception closed around 6 pm and, as we were arriving around 6.30 pm, we could get our key from a secure box outside reception.... More

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AccorVacationClub, Guest Relations Manager at Grand Mercure Bowral, responded to this review
20 May 2012

Dear WatchWhereYouStay, Thank you so much for taking the time to post your review after your stay at Grand Mercure Bowral. We are delighted that you enjoyed your stay, and that it was made all the more comfortable by the great service you received. Once again, thank you for your review, we look forward to welcoming you again in the... More

Adelaide, Australia
1 review
3 of 5 stars Reviewed 16 May 2012

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AccorVacationClub, Guest Relations Manager at Grand Mercure Bowral, responded to this review
20 May 2012

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Seymour, Australia
1 review
4 of 5 stars Reviewed 15 May 2012

Considered internet services a rip off in comparison with other motels stayed at during trip. Every where else it was free or free for one hour. Worse the charges were over the top so much so that I did not use. This resulted in me not seeing a very important email for two days. Have accor card. No restaurent on... More

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AccorVacationClub, Guest Relations Manager at Grand Mercure Bowral, responded to this review
22 May 2012

Dear dougkilleen, Thank you for posting your comments after your stay at Grand Mercure Bowral. It is with regret that we read of your disappointment with the internet service. We have recognised that the service is both costly and slow, and we are in the process of reviewing the current providers contract. Please accept our sincere apologies for the inconvenience... More

melbourne / australia
Contributor
19 reviews 19 reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 May 2012

we have Timeshare & had 4 nights at this really lovely place. The steps & stairs outside are a "thing" but the actual apartment just fabulous - modern , clean & well furnished...very good heating to. The bed was one of the most comfortable beds around !!!! Fortunately we were here in autumn & saw all the fabulous gardens around... More

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AccorVacationClub, Guest Relations Manager at Grand Mercure Bowral, responded to this review
7 May 2012

Dear dinkydi22, hank you so much for taking the time to post your review after your stay at Grand Mercure Bowral. We are delighted to read that you enjoyed your apartment and the facilities, as well as the beautiful surrounding area. We look forward to welcoming you again in the future. More

Newcastle
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 26 April 2012

Good to have an apartment as this was the only one I could find. Room rather odd configuration for serviceable, clean and comfortable. Too expensive and no restaurant/bar as negatives

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AccorVacationClub, Guest Relations Manager at Grand Mercure Bowral, responded to this review
29 April 2012

Dear NewcastleCatty, Thank you for taking the time to post your review after your stay at Grand Mercure Bowral. All feedback is extremely important to us as is greatly assists with the constant monitoring of service and quality. Again, thank you for your feedback, and we look forward to welcoming you again in the future. More

Sydney
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 9 April 2012

Only stayed one night, but had a lovely stay. Rooms are very nice, only have one minor complaint - traffic noise. But apart from that it was a great stay. The area is lovely, really need more than one night to appreciate it. Thank you for a lovely stay.

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Posted by an Accorhotels.com traveller
1 review
3 of 5 stars Reviewed 22 March 2012

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Posted by an Accorhotels.com traveller
Sydney
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 16 February 2012
1
person found this review helpful

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AccorVacationClub, Guest Relations Manager at Grand Mercure Bowral, responded to this review
22 February 2012

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Melbourne, Australia
Contributor
17 reviews 17 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 February 2012
1
person found this review helpful

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AccorVacationClub, Public Relations Manager at Grand Mercure Bowral, responded to this review
12 February 2012

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victoria
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 19 January 2012

We enjoyed our stay at the Heritage Apartments in Bowral for 4 days. Close enough to twon to walk and shop, have coffee. Bradman museum is a must. My complaint about the apartment was they are noisy when you have patio door open and when on the small patio as they back onto main oad to Moss vale. We used... More

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AccorVacationClub, Guest Relations Manager at Grand Mercure Bowral, responded to this review
12 February 2012

Dear Edge54, Thank you for your feedback. I am pleased to hear that you have enjoyed your stay and we look forward to seeing your again at The Grand Mercure Bowral. More

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Grand Mercure Bowral
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