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BEST WESTERN Hotel Smokies Park

3.0 of 5
Ashton Road | Bardsley, Oldham, Oldham OL8 3HX, England
Hotel amenities
BEST WESTERN Hotel Smokies Park
Ranked #4 of 12 hotels in Oldham
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130 reviews from our community

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Traveller rating
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Date Rating
Bath
Top Contributor
52 reviews 52 reviews
22 hotel reviews
Reviews in 29 cities Reviews in 29 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 23 May 2013 NEW

Stayed here at business rates although last minute rates seem a lot cheaper. Just off the busy Ashton Road, this is a quiet haven mainly full of business people like me during the week. Large comfortable room with bath/shower, fully equipped tea/coffee and bottled water provided. I had a very quiet night although I did overhear others complaining about noisy... More

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Manchester, United Kingdom
1 review
2 of 5 stars Reviewed 18 May 2013 NEW

i would definitely not use this hotel again. the service is very poor at the reception lady called stell had a very bad attitude not with only myself but customers who arrived for a wedding. i have bin told by herself that they keep both(passport and driving license) of my ids for 6 years asked why she replied for any... More

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GM_SmokiesOldham, General Manager at BEST WESTERN Hotel Smokies Park, responded to this review
22 May 2013

Dear Reviewer Thank you for taking the time to review our hotel. I always like to give an honest reply to my guests reviews, as I feel it is important to learn from our mistakes and make all guests aware of what we are doing to rectify them. On this occasion, I feel your comments are not an accurate picture... More

London, United Kingdom
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 15 May 2013

Pleasant and helpful reception staff, which is a basic but really important customer service. Bedroom needs a bit of an upgrade, though I understand hotel is undergoing a cyclical refurbishment. A good power shower is really a basic requirement but the shower in my room was old, feeble and fixed-head, so essentially useless. Would recommend that all bathrooms are upgraded... More

Was this review helpful? Yes
GM_SmokiesOldham, General Manager at BEST WESTERN Hotel Smokies Park, responded to this review
20 May 2013

Dear Reviewer Thank you for taking the time to review our hotel. I am pleased that the team looked after you and were helpful. You are right that this should be a basic requirement but I am pleased that we do it well, as I know, as a customer, that many businesses do not. I am sorry that your shower... More

Kilkenny, Ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 15 May 2013 via mobile

Really enjoyed my stay very helpful & pleasant staff loved the room very comfy bed hot shower loads of complementory items especially the bottles of water left every day in the room really enjoyed the breakfast too. I would gladly stay again

Was this review helpful? Yes 2
GM_SmokiesOldham, General Manager at BEST WESTERN Hotel Smokies Park, responded to this review
19 May 2013

Dear Reviewer Thank you for your review. I will share with the team your kind comments about the service, the comfort of the room and breakfast. I'm glad you enjoyed you stay and the complimentary bottled water each day. Thank you for staying with us and I hope we see you again soon Kind Regards Brent Hutchins General Manager BEST... More

lancashire
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 12 May 2013 via mobile

Very clean nice rooms the bathroom was a little bit tired but had been re-tiled recently The staff were professional and friendly. The breakfast was good. My only complaint was You had to walk up to the bar to get a cup of tea or coffee and I felt it was a bit dangerous people walking Around carrying hot beverages.... More

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GM_SmokiesOldham, General Manager at BEST WESTERN Hotel Smokies Park, responded to this review
13 May 2013

Dear Reviewer Thank you for taking the time to review our hotel. Really pleased to hear that you enjoyed your stay. We do our best to keep all rooms to the same standard, which is a never ending job. We had 5 rooms painted this month, with new curtains, cushions and bed runners. Our bathrooms are all reviewed and worked... More

Gatlinburg
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 12 May 2013 via mobile

I cannot speak highly enough of Smokies. The rooms are excellent, large, clean, with such comfy beds. The staff here were brilliant, we received a free upgrade and allowed to check in slightly early. The food was excellent in the restaurant and quite good value for money. The bar here stays open all night if you want it too. We... More

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GM_SmokiesOldham, General Manager at BEST WESTERN Hotel Smokies Park, responded to this review
13 May 2013

Dear Reviewer You kindly thanked us at the end of your review which means so much. We genuinely care about our hotel and its guest. I have been a hotel manager for 15 years and have never worked along side such as team as I do now. I will pass on your kinds words to all the team Look forward... More

Manchester, United Kingdom
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 8 May 2013

Did not stay at the hotel but booked a large table in the restaurant to celebrate my husbands 50th birthday, which was a surprise. From booking he table an date, the staff could not have be move helpful. I was able to chose my own menu with 4 choices for each course, which I emailed to everyone which was really... More

Was this review helpful? Yes 1
See 3 more reviews by jonathan30 for Oldham
GM_SmokiesOldham, General Manager at BEST WESTERN Hotel Smokies Park, responded to this review
11 May 2013

Dear eat@smokies reviewer Thank for choosing to eat@smokies. We are very proud of our new restaurant and it is so rewarding to hear such fantastic feedback. I am especially pleased with the comments from a table of 28. We will always do our best to cater to the wishes of the guests. We have a fantastic main menu, daily specials... More

Rochdale, England, United Kingdom
1 review
5 of 5 stars Reviewed 30 April 2013

Had my hen night at the Diamonds and Denim Dallas night on Saturday and it was absolutely fantastic! The food was delicious, great choice of drinks and the entertainment was absolutely hilarious! Everyone in my party loved it and it was the best hen night i could have hoped for! A massive thanks to everyone at the hotel who helped... More

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GM_SmokiesOldham, General Manager at BEST WESTERN Hotel Smokies Park, responded to this review
11 May 2013

Dear Diamond & Dallas Ladies night reviewer Well, it sounds like you had a fantastic night. We love hosting such events and it is great to hear that they are enjoyed. You need to come open minded as they are outrageous, funny and naughty but it is great to let your hair down. I am pleased that you also liked... More

Nantwich
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 28 April 2013

Had a short stay here and overall was very pleased. The room was very big and had a very comfortable bed ! Food quality in the restaurant was good and overall really enjoyed the short stay. Only real issue was the musty/damp smell in the hall on the second floor.

Was this review helpful? Yes
GM_SmokiesOldham, General Manager at BEST WESTERN Hotel Smokies Park, responded to this review
11 May 2013

Dear Reviewer Thank you for your review of our hotel. I was pleased to hear you enjoyed your stay and found your room big and bed comfortable. Thank you for dining with us in our new restaurant eat@smokies, which has only been open for 2 weeks. We have now opened an account on the Oldham TripAdvisor restaurant listing for any... More

Wallasey, United Kingdom
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 26 April 2013

I stayed here on business for two nights after my first three choices were not available. The hotel is very clean and presentable and the reception area is very welcoming - as are the staff! The rooms are clean and have all of the facilites you would expect. The bathroom could do with some modernisation but it was spotlessly clean... More

Was this review helpful? Yes 1
GM_SmokiesOldham, General Manager at BEST WESTERN Hotel Smokies Park, responded to this review
11 May 2013

Dear Reviewer Thank you for your review of our hotel. I am sorry to hear that we were not in your first 3 choices of hotel in Oldham but hope that after this stay we will be. We do pride ourselves on delivering clean and comfortable rooms, great guest service in every area of the hotel, whether at reception the... More

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Additional Information about BEST WESTERN Hotel Smokies Park

Also Known As:
Best Western Oldham
Best Western Smokies Park
Oldham Best Western
BEST WESTERN Hotel Smokies Park Oldham, Greater Manchester, UK
Address: Ashton Road | Bardsley, Oldham, Oldham OL8 3HX, England
Region: United Kingdom > England > Greater Manchester > Oldham
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #4 of 12 hotels in Oldham
Price range (per night): 78 AUD - 112 AUD
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Located near Manchester on the A627, between Oldham and Ashton-under-Lyne, with Manchester City Centre and Manchester Airport only a short drive away. Each of the delightfully furnished and spacious en-suite bedrooms are complete with 32" Flatscreen Freeview TVs, direct dial telephone and Free Wi-fi, hairdryer, garment press and tea and coffee making facilities, Free Parking and all the facilities you would expect from a modern, comfortable hotel. ... more   less 
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BEST WESTERN Hotel Smokies Park
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