This is an old building, no lifts @ corridors are narrow so ask for help if you need to. The only thing that spoiled the stay was when I went to make a hot chocolate for my wife, I checked the expire y date and it was 6 months out of date. When I informed reception the young man just...
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I have stayed here a couple of times and the location and service have always been good!
This evening I had the unfortunate timing to stay when they had a function on which I presume was an end of school term or college function on.
The evening had been peaceful and then it was shattered for about 30 minutes while...
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Stayed here for one night in April 2012, due to attending a family members wedding. The whole day was fantastic, so if anybody is thinking of having this place as a venue for their wedding, then it is well worth considering - the staff were exceptional, the food was delicious, and the function room was very spacious. Nicely landscaped gardens...
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Thankyou so much for your review. It gives me great pleasure reading such a fantastic review. I am glad you found all staff friendly & helpful.
I am pleased to hear that you found everything with the wedding fantastic and you would happily recommend us.
Kind Regards
Hayley Shepherd
Duty Manager
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Friendly staff, nice rooms, comfortable lounge, smart restaurant, good value food, plenty of free parking. The location is lovely and ideal for access to the North Greater Manchester area. Take your swimming costume. Swimming pools are huge, great facility that so many guests seem to not take advantage of. Good value and would revisit
Thankyou for your recent review. I am delighted to read such a lovley review. I am glad you found our staff friendly and our bedrooms & lounge area comfortable.
I hope you do visit us again so we can hopefully make your experience as great as the last.
Kind Regards
Hayley Shepherd
Duty Manager
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Stayed here for three nights in April. We had the family room and were treated well with the staff on arrival. We were looking forward to doing things with the kids over the three days and had planned to use the pool most mornings. Unfortunately we were told on arrival that the kids could only use the pool between 2...
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Thankyou for your recent review. Unfortunately due to our leisure club being open for the public and we have alot of members, we can only allow children in between the hours that have been allocated.
With regards to the restaurant, cold sandwiches are avaliable all day and we also offer a selection of hot sandwiches & chips which are avaliable...
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The first impression of the room was poor unfortunately as the dressing table was really dirty.
However that was clearly just a slip up as the rest of the hotel was spotless.
The staff were friendly and polite at all times in particular at breakfast.
The fresh cooked breakfast was amazing one of the best I have had.
If I...
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Thankyou for your review, It gives me great pleasure reading about your recent stay. I am glad you enjoyed your stay and would come back. Please let me apologise on the standard of furniture in your room, I have reported the problem to housekeeping to ensure the problem is not consistant.
Kind Regards
Hayley Shepherd
Duty Manager
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We have a wedding coming up so the family decided to have shoppers day out in Manchester and we stayed for the w/e in the Best Western Bolholt Country Park Hotel.Our 2 night stay was an unqualified success and we all enjoyed the facilities,rooms and very helpful staff.The food was very good although breakfast could be better but the quality...
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Thankyou for your plesant review on our hotel, I am glad you found our staff helpful, enjoyed your meal in the restaurant and found the leisure facilities superb. With regards to the breakfast please let me apologise, we are making some changes to breakfast that we hope will improve the standard and service.
Kind Regards
Hayley Shepherd
Duty Manager
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Stayed on the 18th Feb, Beautiful location set in its own grounds, friendly atmosphere, very polite receptionists and indeed all the staff we encountered. Beautiful lounge with real fires.
Bar sandwiches huge, excelent value for money.
Check out the online price its far cheeper than direct.
But phone them and they will honour the on line price, If not they...
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I would like to take this opportunity to thank you for your recent review on the Trip advisor website. I am glad that you found us to be hospitable and found our staff polite and helpful. It gives me great pleasure in reading such honest and personal responses and I will make sure that my team is made aware of...
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We staying in a family room for 1 night, as our friends were staying there. We had a nice swim in the pool and used the hot tub, but the towels provided were full of holes! Our room compared to our friends was tiny. With a very small double bed and a single crammed in. But it was warm, clean...
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I would like to thank you for your review on the Trip advisor website.
I take all responses very seriously and I am especially disappointed that you found our hotel to be below the standard expected. I wish to respond to each section of your review to hopefully address the problems that you have had during your stay with us....
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On 23rd July 2011, we held our ceremony and reception at the Bolholt and from start to end, the organisation, staff, management, food, drink (I could go on and on), were outstanding.
Like any woman getting married, I was constantly ringing and emailing to ask questions (and apologised for this), but nothing was too much trouble for any of the...
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Im glad your wedding went well and I am pleased that you found the food, drink and staff outstanding. I will pass on your comments to Robert and to all our team members to let them know how happy you were.
I am so glad you will reccommend our hotel to others.
Kind Regards
Hayley Shepherd
Duty Manager
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