one night stay on leisure. hotel is well placed for town. bit noisy from traffic - but to be expected.
good welcome , room clean and redecorated , beds fine , bathroom clean but tired.
Bar and menu were reasonable. Fair price for OK meal. Service friendly and attentive and quick.
Breakfast was absolutely fine - particuarly for the money....
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Dear reviewer,
Thank you for staying at the Castle Hotel and for taking time to provide feedback.
I have passed on your positive remarks about the staff and the service that we provided, it's greatly appreciated.
We have recently completed a full refurbishment of the hotel and all facilities, so it is encouraging to hear postive remarks on the comfort...
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Booked a room last minute after a camping trip was aborted. Had a lovely, quiet room with large bathroom. Beautifully decorated, clean and comfortable, and the staff were very helpful. Breakfast was great. We ate in the restaurant in the evening and the service was slow, but we were given a 10% discount because of this without having to ask....
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Dear reviewer,
Thank you for taking the time to post feedback on your recent trip to Castle Hotel. We greatly appreciate the kind words about our staff and their high level of service, I'll pass on your feedback.
I'm delighted that you found the hotel to be comfortable and that you enjoyed your stay with us. Let me again apologise...
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The staff could not have been more welcoming or friendly.Our room was very clean and comfortable and very quiet. The food was also very good. Would have no hesitation in staying here again.
Dear reviewer,
Thank you for your very kind comments regarding your stay at our hotel. I have passed your complimentary words onto our staff, who are equally delighted that enjoyed your stay.
We are very pleased that you found our rooms to be comfortable, as we have spent a great deal of time and effort improving the facilities since we...
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The staff were all wlecoming and friendly. The accommodation was excellent and comfortable (loved the big fluffy towels and the towelling gown touch!) The food was extremely good and the serving staff efficient. This was for both breakfast and (in our case) evening meals as well. Enjoyed the beers. Perfectly positioned for town amenities. Will definitely visit again. Thanks.
Dear Jim
Thank you for chosing The Castle Hotel on your recent visit to Devizes. Thank you also for taking time to post a review.
We are very grateful for your kind words regarding the hotel and delighted that you were impressed with our redevelopment.
We look forward to welcoming you back to The Castle Hotel upon your return to...
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On May 2nd &3rd, 2012 we booked a chance stay at the Castle Hotel and were so pleased that when we return to the area we will definitely stay again and hopefully longer this time. The Hotel has recently changed hands and I traveled internationally for both business and pleasure for over 40 years and can say that the staff...
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We found this hotel while driving around in the rain. The 18th century building is beautifully refurbished with a nice bar and a log fire. The barman was friendly and helpful and the rooms were clean and warm. In short a fantastic hotel where you definitely get value for money from a friendly and helpful staff. This was the most...
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Dear Raymond
Thank you for taking the time to give feedback on your visit to our hotel. I'm delighted that you had such a positive experience with us and we greatly appreciate your kind words.
I'm sorry that the weather was so miserable for your visit, but I'm glad you could shelter in comfort!
Kind regards
The Owners and Management...
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Visited the Castle Hotel in Devizes with a large family group, It was late on Sunday afternoon and had a carvery,which was excellent value for money, the food first class, fresh joints of meat, & lovely veg, the service we recieved was very good, nothing was to much trouble for our group of 19 which included a couple of children...
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Karen
Thank you very much for taking the time to review our hotel. I am delighted that you had a great experience on Easter weekend.
We have worked hard to make improvements to the decor, service and product at The Castle Hotel, since re-opening on 18th March. So it is really encouraging to receive such positive feedback.
I will pass...
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Recently visited The Castle Hotel in Devizes for a family get to tegether and had a very enjoyable time. This hotel is under new management and has been treated to a much needed re-vamp and the finished results are very good.
We ate on a very busy Easter Sunday late in the afternoon and the food was nothing more than...
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If you go along and not expect it to be top notch you will enjoy it more. Pleasant surroundings, room a little tired and jaded but the staff are all exceptionally friendly. Good breakfast well cooked, noticed that one guest had what looked like a small tray instead of a plate he had so much to eat, so you are...
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Dear Reviewers
The Castle Hotel is now under new ownership. We acquired the business on 5th February 2012 and have carried out extensive improvements to the fabric, decor and structure of the building.
We closed the site 26th February and embarked on a 3 week redevelopment program to include Bar, Restaurant, Hotel and Kitchen areas. We believe that the works...
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Stayed here while visiting some friends a couple of years ago and had a wonderful experience. Greeted by a very polite and friendly receptionist and was shown to our lovely exec room at the rear of the hotel. We dined in the restaurant and had a fantastic meal which we found out was cooked by the owner/chef.
Overall a very...
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