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All 6 Horsham hotels

Candlewood Suites Philadelphia / Willow Grove

2.0 of 5
250 Business Center Drive, Horsham, PA 19044
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Candlewood Suites Philadelphia / Willow Grove
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Ranked #4 of 6 hotels in Horsham
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73 reviews from our community

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London, United Kingdom
Top Contributor
99 reviews 99 reviews
21 hotel reviews
Reviews in 43 cities Reviews in 43 cities
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 18 June 2013 NEW via mobile

Internet came and left... Constantly! This was going on all day. They did not feel responsible for the situation. Aggravated my spouse a great deal. It is quite far , so location is not an advantage .no breakfast offered. This was important as we left early.

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Candlewood S, Director of Sales at Candlewood Suites Philadelphia / Willow Grove, responded to this review
19 June 2013

Thank You for writing a review about your recent stay with us. I am sorry that our internet service fell below your expectations. Since your stay with us we have contacted our internet provider and they have performed a system test and have fixed the problem. While our hotel does not serve breakfast in the morning we do have breakfast... More

Port Saint Lucie, Florida
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 8 June 2013

They did a great job on the remodel of this hotel. Rooms clean & spacious . Bed very comfy. But th AC unit was very noisy. That needs to be the finish of the remodel. We had a bad odor of cigarette smoke in our non smoking room on a non smoking floor! We had to open the wind &... More

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Candlewood S, Director of Sales at Candlewood Suites Philadelphia / Willow Grove, responded to this review
10 June 2013

Thank You for writing a review about your recent stay with us and for the wonderful comments about the space, cleanliness and the remodel of our rooms. We would like to apologize for the smoke smell that the AC unit pulled into your room from the smokers below, we are going to move the ash tray to a different location... More

fresno
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 8 June 2013

I should have been more careful and paid attention to the star rating and the previous negative reviews. Not sure where I was supposed to see this, but there is no maid service here, unless you stay 7 days. There was not sufficient towels and sheets in our room, and we are supposed to change everything ourselves and come down... More

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Candlewood S, Director of Sales at Candlewood Suites Philadelphia / Willow Grove, responded to this review
10 June 2013

Thank You for taking the time to review our property. I'm very disappointed to hear about your experience on your recent stay. I want to assure you Candlewood Suites Hotel is very proud of its level of service, cleanliness and quality of its product. I would love the opportunity to regain your faith in the Candlewood Suites Hotel and would... More

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4 of 5 stars Reviewed 28 May 2013

We stayed here for four nights in April 2013 as we were in town for business. The hotel was clean and the rooms were great. Plenty of space, and a great deal of space to work, which was important to us. We really liked the convenience store, fitness center, and laundry setup. The WiFi was great, albeit a tad slow... More

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Candlewood S, Director of Sales at Candlewood Suites Philadelphia / Willow Grove, responded to this review
30 May 2013

Thank you for your comprehensive review. You have covered all aspects of your stay and I am particularly appreciative about your comments about our friendly staff, clean rooms and the large work space in our rooms. It is always hugely motivating when one takes the time and trouble to acknowledge us. Sincerely, Tim Potter More

Pampa, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 28 April 2013

They are like being in your own home, they have free laundry usage & also have a gym that is for you to use. They staff are real friendly & helpful. If I am ever back in Horsham than I hope that there will be a room for me here. I recommend this place to anyone who is looking for... More

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Candlewood S, Director of Sales at Candlewood Suites Philadelphia / Willow Grove, responded to this review
30 April 2013

Hello and thank you for taking the time to rate us on TripAdvisor! We really appreciate the kind remarks you have, and we are so glad that you enjoyed your stay with us. We hope to see you again the next time your travels bring you back to Horsham! Thank you! Tim Potter More

Henryville, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 April 2013

Newly renovated according to signs the hall stank but the room somehow did not which is good. Affordable and decent it was not fancy or even above average. Not well insulated between rooms could hear casual conversations and nextdoor neighbor urinating. In addition he got inot a fight with someone on the phone so we had lovely bedtime entertainment No... More

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Candlewood S, Director of Sales at Candlewood Suites Philadelphia / Willow Grove, responded to this review
3 April 2013

First of all, thank you very much for your recent stay at the Candlewood Suites – Willow Grove. I am so sorry to see you did not enjoy your overall experience with us. We clean and deodorize our hallways daily, but sometimes when our guests are cooking the smells from that cooking does linger in the hallways. We are also... More

Rochester, New York, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 11 March 2013

I was pleasantly surprised that a hotel so inexpensive could be so nice. It had everything we needed and many extras. Every part of the hotel was clean and inviting. The gym was small but all the equipment was modern and in excellent working condition. The bed was comfortable and they gave us the choice between feather or foam pillows.... More

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Candlewood S, Director of Sales at Candlewood Suites Philadelphia / Willow Grove, responded to this review
13 March 2013

Hello and thank you for taking the time to rate us on TripAdvisor! We really appreciate the kind remarks you have, and we are so glad that you enjoyed your stay with us. We completed a 1.5 million dollar last May which included all a remodel of our guest suites and all new gym equipment and new flooring. I will... More

Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 14 December 2012 via mobile

Actually it's not a bad old place. Pretty clean and comfortable.Good value. It is after all "where value stays". Very nice staff. But the rooms suffer from noise from other rooms and the in room fridges aren't the quietest.

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Candlewood S, Director of Sales at Candlewood Suites Philadelphia / Willow Grove, responded to this review
17 December 2012

First of all, thank you very much for your recent stay at the Candlewood Suites. I am so sorry to see you did not enjoy your overall experience with us. We’d again like to apologize for the noise issue that you experienced while staying here.We hope to have the honor of serving you again should your travels bring you back... More

Cornelia, Georgia
Top Contributor
120 reviews 120 reviews
18 hotel reviews
Reviews in 33 cities Reviews in 33 cities
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed 30 November 2012

We were visiting family in the area and stayed at Candlewood Suites in a one bedroom unit because we knew we would have the stove top, refrigerator, dishwasher, and pantry needed to store and prepare the cornbread dressing (that's what Southerners call stuffing baked outside the bird) and the sweet potato souffle to take over for Thanksgiving dinner. The unit... More

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Candlewood S, Director of Sales at Candlewood Suites Philadelphia / Willow Grove, responded to this review
6 December 2012

I cannot thank you enough for this review of our hotel. It gives me pride that we were able to accommodate you so well during your travels. We also glad the you were able to make your cornbread dressing for your family to enjoy. I will be sure to share this with the rest of my staff so they can... More

Princeton, New Jersey
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 November 2012

I made the reservation a week before Hurricane Sandy hit in case we were forced out of our house and needed a hotel that allowed pets. Even though we confirmed the reservation before we left it was gone when we arrived. After the front desk staff realized that we were not going to go quietly away they GRUDINGLY gave us... More

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Additional Information about Candlewood Suites Philadelphia / Willow Grove

Also Known As:
Candlewood Suites Philadelphia / Willow Grove Hotel Horsham
Candlewood Suites Philadelphia / Willow Grove Hotel
Horsham Candlewood
Horsham Candlewood Suites
Candlewood Suites Horsham
Candlewood Horsham
Address: 250 Business Center Drive, Horsham, PA 19044
Phone Number:
Region: United States > Pennsylvania > Horsham
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #4 of 6 hotels in Horsham
Price range (per night): $66 - $98
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Candlewood Suites Philadelphia - Horsham - Willow Grove hotel is nestled in SE Pennsylvania. We are a stone's throw from many areas of interest such as King of Prussia Mall, Valley Forge National Historic Park, Franklin Mills Mall, Philadelphia Zoo, Philadelphia Convention Center, Franklin Institute, Willow Grove NAS JRB, & Fox Chase Cancer Center.The Candlewood Suites Philadelphia/Willow Grove is the perfect choice for business or leisure travelers. Earn Priority Club rewards points for each qualifying stay. Our large guest suites offer the perfect amenities for your business trip, vacation, or relocation needs. Each room boasts a fully equipped kitchen allowing you to cook the meals that you love just the way you like them! Relax in your overstuffed recliner as you enjoy a movie from our free lending library. Work in comfort at your in-room desk while taking advantage of our free high-speed Internet. Can't bear to leave Fido at home? Bring him along! We offer a pet friendly environment. Visit our executive fitness center or do your laundry in our free machines. Visit the Candlewood Cupboard for a frozen dinner, ice cream, or late-night snack. It is open 24-hours! We are also a great alternative to a corporate apartment and offer a flexible pricing structure based on your length of stay. ... more   less 
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