Michael and the staff are wonderful. Especially Bryan! Must also thank Donna, Miss V, Marleen and Cindy. Nice clean rooms.....new TV's....... senior friendly.....quiet.....close to restaurants and pet friendly!
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Long day, late night arrival; Bryan on the Front Desk was great; enough said?
Oh, yes, the room was clean, quiet and comfortable.
Thank you for a great stay.
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Mr. Smith,
Let me say it was a pleasure for us to have you as a guest and we are very pleased that you enjoyed your stay. We look forward to accomodating you in the future....just don't forget the Mcflurries!!!
Thanks again for the kind response,
Bryan
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I stayed at this place two times. The first time I stayed there was in October 2011 and I stayed in January 2012. It is a wonderful place to stay in the area. The price was great, the rooms were so clean, and the stuff was excited. Donna was the front desk people who check me out both times and...
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We want to thank you so much for the positive response. All of us here want to thank you for choosing us and continuing to come back. We are very happy that we were able to accomodate your needs and it does us a great justice to be acknowledged for our customer service. Donna in particular thanks you and we...
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You never really know what effect a property general manager has until a hotel undergoes a management change while You are staying there. The new GM, Mike, is just aces! The hotel has undergone a dramatic change under his watch! Organization, cleanliness, staff support, EVERYTHING has been ratcheted up several notches! Bryan, Donna, Drew, Nef, Cindy and the whole staff...
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Reviewed 10 October 2011
Tom,
It has been great having you as a guest at our location. We all appreciate the positive experiences that you've had and look forward to seeing you and your family again.
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I stayed in this hotel for a month and a half in fall of '11. The hotel is very affordably for the area. The staff is friendly. Rooms are clean and well kept. Roberta the housekeeper simply outshines with service and attention to the detail. Easy highway access. Good food within walking distance. Laundry across the street. Rooms are a...
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Stuart,
It was real pleasure having you as a guest in our hotel. Your positive attitude was a very unique thing and we hope that everything is well with you. We also hope that your trip was fruitful and that you found what you were looking for. If you are ever in the area again we would consider it an...
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Very satisfied with front desk, housekeeping very polite in trusting
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We are very pleased to hear about your positive experience with us. Our housekeeper Tricia appreciates the fact that you recognize her work and we look forward to seeing you again.
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My husband stayed in this hotel while in the area for a job interview. He booked it because he is going on multiple interviews this month and is looking to save money. The Red Roof Inn provided a room at a lower cost than many hotels in the area. However, my husband decided it is worth it just to pay...
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Greetings from Red Roof Inn Harrisburg/Hershey. We want to thank you for choosing us and express our apologies for your unhappy stay. We are in the process of updating many of our features to include the plumbing and were pleased to put you into a room with no issues (alarm clock outstanding). We also want to let you know that...
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I have good and bad things to comment on. in September of 2011 my husband and i came to Red Roof Inn looking for a place to stay for the Fall TMI outage. We met donna at the front desk, She was Very helpful in telling us they had special rates for us and even showed us a room simular...
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Thank you for your comments about our inn and allow me to express our apologizies concerning your dissatisfaction. I want to personally apologize for the issues you had at the front desk with one of our associates and let you know we are in the process of addressing and re-staffing this "area of opportunity". I also want to let you...
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Our expectations were not that high after spending a night with a local competitor, but, WOW were we surprised. The staff, directed by GM John Palmer, was excellent. Bryan, Donna, Joseph, Gary, Cindy and others could not have been more helpful and accomodating. Whether it was Donna getting us into a room FAST, or Cindy cleaning it quickly, or Bryan...
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Reviewed 6 December 2011
The Staff at Red Roof Inn are courteous and professional to the point that I felt at home (New Smyrna Beach Fl.) for the duration of my visit.
Incident: A man was locked out his room. Resetting the key did not work. Despite the ranting of an emotionally distraught and belligerent customer, 3rd shifter Gary remained calm and decisive toward...
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142 Reviews
77 Reviews
