Sheraton Great Valley Hotel (Frazer, PA): See 95 Reviews and 10 Photos

cmhcoop

Austin, Texas

Senior Contributor

21 reviews

16 hotel reviews

Reviews in 19 cities

12 helpful votes

“Nice stay in Frazer, PA”

Reviewed 14 May 2013 via mobile

The hotel is right off the highway. If you have to be in Frazer, this is a convienent location. The lobby/bar area is very nice. The staff is very friendly. The rooms are small, and in need of an upgrade. They do offer a restaurant credit/Sheraton points for not getting your room cleaned (which I prefer) so that worked out... More

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Hello cmhcoop: Thank you for taking the time to post your review and so happy to hear you enjoyed your stay our hotel. It is always great to hear when our guests appreciate the convenient location, friendly staff and have time to relax in our lobby lounge. Thank you also for participating in our Make a Green Choice Program, happy... More

Yap661

Tel Aviv, Israel

2 reviews

Reviews in 2 cities

1 helpful vote

“Excellent Service Old Building”

Reviewed 13 May 2013

The service was very good and the building is quiet old and was not renovated lately. Breakfast was very good, excellent service and good eggs and room was clean. The gym is fine; the pool is very small like all hotels. There is a nice steakhouse nearby, food is OK and prices are cheap. I recommend this hotel for those... More

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Hello Yap661 I want to thank you for taking the time to post a review of the Sheraton Great Valley Hotel. We are very pleased to hear your kind comments about the excellent service, clean room and that you enjoyed the breakfast. I especially want to thank you for recognizing our great team of staff. Our team members truly enjoy... More

CindyC77

Harrisburg, Pennsylvania

Senior Contributor

30 reviews

28 hotel reviews

Reviews in 25 cities

26 helpful votes

“Can't Beat the Customer Service”

Reviewed 11 May 2013

We are staying in this hotel right now due to a basketball tournament in the area. We live less than 2 hours away and decided to try Priceline and named our own price and received a super last minute deal. Most of my travel is business related so Priceline isn't normally an option. Check-in was a breeze and the desk... More

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Hello CindyC77 - Thank you for taking the time to write your review and rating the Sheraton Great Valley Hotel. It is always a pleasure to share the positive comments such as you have noted on the charm of our hotel, the spacious room, pool, fitness center, dining options and for recognizing the friendly, cheerful service provided by our staff... More

Wildiris117

Dublin, CA

Senior Contributor

47 reviews

13 hotel reviews

Reviews in 22 cities

9 helpful votes

“Clean and Comfortable”

Reviewed 28 April 2013

The hotel met my expectations for cleanliness and was very true to the reviews and pictures online. It's a little more old fashioned than a standard Sheraton, but gives you a good feel for the Colonial history of the area. Staff were very friendly and helpful - they provided great recommendations for local dining as well as a recommendation for... More

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Hello Wildiris117: It is great to hear from you. Thank you for taking the time to post your review and share your comments and feedback on the Sheraton Great Valley Hotel. The hotel built with the intent to incorporate the charm of Chester County by attaching two historical buildings at the entrance of the Hotel. We are a little old... More

Familycat022

Camberley

Senior Contributor

21 reviews

3 hotel reviews

Reviews in 13 cities

5 helpful votes

“Rated average but very homely and welcoming”

Reviewed 11 April 2013

This is a quirky Sheraton to be sure, quite old fashioned in style and a little scuffed round the edges but it is always clean and cosy and has a great team of staff. I have stayed here a few times for work and it is very comfortable and welcoming, the pool is a good size, beds very comfy and... More

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Hello Familycat022 - Thank you for taking the time to share your detailed comments and observations about your most recent stay with us. Especially happy to hear you have stayed here a few times, thank you for choosing to stay at our location when you travel to our area. We agree, a little old fashioned and a little scuffed in... More

Lauren H

Cranberry Twp

Senior Contributor

24 reviews

10 hotel reviews

Reviews in 15 cities

2 helpful votes

“Too pricey for the quality”

Reviewed 8 April 2013

I recently stayed here and found the room rate to be way too high for the quality and condition of the room. As others have stated in their reviews, the furniture was dated. The bathroom was very small. They placed me at a room at the end of the hall and it was VERY far from the elevator. The staff... More

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Hello LaurenH - Thank you for taking the time to share your experience of your recent stay. We greatly appreciate receiving your feedback and apologize we did not fully meet your expectations with the décor, size and location of your room. I’m truly sorry we were not aware you would have preferred a room closer to the elevator as we... More

p_tone75

Denver, Colorado

Reviewer

4 reviews

4 hotel reviews

Reviews in 4 cities

5 helpful votes

“Leaves much to be desired”

Reviewed 7 March 2013

This hotel looks and feels like a Best Western with a new coat of paint. My room was incredibly "tired" with a number of broken down things. Additionally, my room faced the highway and the window was so poorly sealed that I heard highway noise all night and there was a constant draft coming through the window in the middle... More

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Dear P_tone75 - Thank you again for taking the time to review the hotel and sharing with us your experience and dissatisfaction with the condition of the room and the inconvenience caused by the noise from the highway. We are definitely disappointed to hear of your unsatisfactory stay. The hotel rooms were previously renovated over a period of years. A... More

HTMcClellan

Springboro, Ohio

Senior Reviewer

9 reviews

3 hotel reviews

Reviews in 5 cities

4 helpful votes

“Catered to the lacrosse players”

Reviewed 25 January 2013

We stayed here 2 nights for our son's lacrosse tournament. There were several teams that stayed here. They had a special breakfast for lax players in one of the ballrooms which was convenient. The boys swam in the pool and it seemed fine. They have a nice looking restaurant with bar. Overall good experience

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Dear HTMcClellan: Thank you for taking the time to post your review. We are delighted to hear you enjoyed your stay, the special breakfast provided for the teams and the pool and glad we met your expectations. We always enjoy having the teams stay with us. We look forward to having you return to the Sheraton Great Valley Hotel on... More

bubbleDC

washington dc

Senior Contributor

39 reviews

28 hotel reviews

Reviews in 22 cities

27 helpful votes

“Not great but you won't get bored by doing some people watching.”

Reviewed 21 January 2013

I was pretty annoyed with front desk male staff who acted friendly and attentive but it was all just acting. I didn't have a car and the hotel offered a shuttle service but the front desk staff was selective for scheduling shuttle. An old male shuttle driver was wonderful and very kind but the front desk male staff promised the... More

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Dear bubbleDC Thank you again for taking the time to complete the survey and sharing with us your dissatisfaction with the service provided by our staff members. It is extremely disappointing to hear of the poor service experience you received by three of our staff members. Please accept my sincere apologies. Selective scheduling of the van, ignoring of customers or... More

NewYorkStrider

Long Island, New York

Top Contributor

50 reviews

16 hotel reviews

Reviews in 26 cities

27 helpful votes

“Not Great in this Valley!”

Reviewed 1 January 2013

I checked in for one night when traveling with a colleague. He had booked a club-level room, so I did the same so we would be on the same floor. When I checked in, I was given a room on the 3rd floor (not the club floor), and told that I had access to the club floor (the 5th floor),... More

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Dear NewYorkStrider I want to thank you for taking the time to post your review. We truly appreciate your comments and feedback, but are disappointed to hear of your dissatisfaction with your assigned room. I’m truly sorry you did not receive the club floor room you requested. Our Ambassador and Drawing rooms, located on floors below the club level are... More

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Sheraton Great Valley Hotel, Frazer

Sheraton Great Valley Hotel

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