Stayed here for an event in town with my husband and our small dog. Other family members were staying at the hotel that night as well. We were given a room on the 4th floor - WEST wing. At first glance the room was nice enough for the price, clean bedding, sofa, new tv, and generally spacious. The bathroom and...
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Dear Foodie5982,
Thank you for telling us about your visit to our hotel. Thank you for mentioning your concerns about the bathroom in your room. We have passed these concerns on to our management. We are very sorry for any inconvenience that this may have caused you. We appreciate you bringing this to our attention. Without guest feedback, we are...
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A month ago I reserved three rooms for my family. One of those rooms was a handicapped accessible room with a roll-in shower. Since my husband is confined to a wheelchair, we travel with a portable lift and a portable shower chair. The bed in the handicapped acessible room was on a platform which made it impossible to use the...
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We appreciate any feed back that can assist us in being better at what we do. We will move, lower pretty much anything a guest request to make their stay more accessable with a wheel chair. I apologize you feel we did not do enough during your stay. The staff and I react and solve any requests we recieve.
C.Bryant,...
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My husband and I had our wedding reception here, the food was great, not 1 thing went wrong, Noreen was with us every step of the way with planning and was very easy to get ahold of, and Jose was there throughout the whole reception making sure the photographer wasn't being too pushy, making sure we didnt need anything, got...
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Dear DramaFreeMama ,
Thank you for allowing us to be a part of your wonderful day. Congrats on your wedding. We are so happy that we could accommodate you during this time in your life. We appreciate all of your comments about our staff. We will pass them on to them. They always enjoy hearing when they are doing a...
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My cousin and I went to PA for a memorial service. She has some health issues. The hotel put us in a room far from the elevator. We realized when we got to the floor the walk would be too much for her. I went back to the desk and asked to be moved. They were helpful, courteous and immediately...
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Dear Carol S,
Thank you for telling us about your recent stay during the Victims of Crime Memorial Service. We appreciate all of your comments. Are hotel is ideally located and is available for many special events that you may have. We will pass all of your comments on to our staff. We strive as a hotel to provide a...
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I have stayed here several times. Both times my experience was heightened by the "above and beyond" work ethic of the staff. I am from Oregon and when I travel so far from home I like to stay somewhere in which I feel like I'm at home. I was lucky enough to have several of the staff members on duty...
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Dear Mari R,
Thank you for your great comments about our staff. We appreciate you taking the time to do this review. We will pass all of your comments on to our staff. They always appreciate hearing when they are doing a good job. We strive as a hotel to provide a clean, safe, and comfortable place to stay. We...
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I called the hotel weeks in advance to ask some questions about the hotel and try to get my reservation specifically for a Family Vacation. They could not match the price I was finding online at their own website, so I ended up actually reserving online. While I was talking with them and asking about a quiet family vacation for...
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Dear Heather A,
We would like to apologize for the issues you faced while our guest. Unfortunately this was a very last minute event that actually booked after you already had your reservation. Knowing the size of this group we did have extra security on that night and we wish you would have called us so that we could have...
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Friendly staff, clean rooms, good value breakfast, brilliant free shuttle service from Rick and Rich, thanks Guys.
Dear Laurie99,
Thank you for taking the time to review our hotel the Wyndham Garden Exton Valley Forge. We appreciate all of your comments about your stay. We will pass them on to our staff. They always appreciate hearing when they do a good job. Thank you for mentioning Rick and Rich, our shuttle drivers. We strive as a hotel...
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I stayed here while in town on business. I normally would not have chosen this hotel but the company I was working with had a good rate here.
I really wasn't aware that Wyndham Garden was a full-service hotel - meaning there's a restaurant/bar onsite, and all that. So that was a nice surprise. The property is definitely old but...
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Dear Tigerfly222,
Thank you for taking the time to review our hotels. We appreciate all of your concerns and comments. We are currently looking in to the concern about having those bugs in your room. We strive as a hotel to provide a clean, safe, and comfortable place to stay. We are sorry if that inconvenienced you in any way....
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We recently stayed here recently, not sure what all the complaints are about ? This hotel was clean, The lounge-bar, and restaurant were awesome. We are planning on returning soon.
We even made some new friends while hanging out at the bar. This is a great place for couples in their 30's,40's and 50's to meet and hangout after seeing...
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Dear Tf751W
Thank you for taking the time to review our hotel. Thank you for you comments about our hotel. We appreciate all of you comments and will pass them on to our staff. They always appreciate hearing when they are doing a good job.
Thank you again for your time. We hope that you will come stay with us...
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For the third year we celebrated New Year's Eve, at the Wyndham previously Inn at Chester Springs. Our room was clean, and comfortable, as for the rest of the evening not so much. The party was moved from the ballroom where it is normally held to several different rooms. Dinner was downstairs. We than had to go back upstairs to...
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Thank you for taking the time to review our hotel. We apologize for your New Year's eve experience. We apologize for any inconvenience that this may have caused you. We are currently looking into the situation. We are passing all of your comments on to the staff so they can better serve you and future guests to the hotel.
Thanks...
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