The Ramada Philadelphia Airport South was exactly what you'd expect -- a Ramada near an airport. It was nothing fancy, but it did the job -- we had a clean quiet room and didn't spend too much money. I was struck by the sunniness of the staff. Our party of four didn't have enough towels, but a quick request at...
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Bathroom was shabbu, tub-surround was comming detached from the wall in sections, surround itself was broen with pieces missing. Carptet clean, but no padding. Most exterior doors had paint chipped off. Breakfast was pretty good, no buffet, only off the menu. The staff though were friendly and welcoming.
Beds were good. The hotel has not been remodled in 20+ years,...
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Thank you for taking time to write a review.
I apologize on behalf of the entire management team that your stay did not live up to your expectations.
All of the problems you experienced are being addressed and corrected in the $3.5 million renovation that will correct problems encountered since the last renovation in 2008.
The furniture, the bedding and...
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Granted, my opinion is clouded by having been booked here by the airline when I was stuck at PHL overnight since my incoming flight was delayed and I missed my connection. At first, waiting for the shuttle, I was puzzled because the minibus passed me twice while I was waiting at the airport arrivals stop ("Zone 4") so I called...
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Thank you for writing a review about your stay.
I'm sorry that your stay was less than satisfactory. All of the problems you experience with our gusts rooms are being addressed and corrected in our $3.5 million renovation. From the furniture to the bedding and technology. Our frequent guests are already seeing a big difference in the property since the...
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I was teaching at a conference held at this hotel and stayed for the night. Supposedly this is a 3 star hotel but I would disagree (especially compared to the really nice 3 star hotel I stayed at the next night in MD). Being near the airport I suspect the hotel gets heavy use and it is badly in need...
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Thank you for writing a review.
I am sorry that your stay was unsatisfactory. We are currently in the middle of a $3.5 Million renovation to completely revamp our rooms to create a more welcoming and comfortable stay.
We are very sorry about the noisey group in the room next to yours. We tried to plan the other events away...
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The furnishings are basic, no problem. It's in a decent location. Problem is with sound. On one side of my room I hear cars driving by on the highway and people talking in the parking lot. On the other side I hear music from some local nightclub/lounge. Next time, I'd pay the extra bucks and stay in a Hampton Inn
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Thank you for writing a review about your stay.
I'm sorry that you had a problem with noise from the highway during your stay. We are currently working on a solution that may help with the noise in our $3.5 million renovation we started a few months.
Our renovation will correct a few problems with the room softgoods and technology....
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Booked via stay 123 for a park and fly trip out of the country. Lobby is very nice, Got in late and just wanted a bed until 4 am. Front desk was very nice.
Room: Elevator up....elevator down......think i counted 126 up and downs before nodding off. All night we heard the noise from elevator shaft.....too tired to request a...
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Thank you for your review.
I'm sorry that your stay with us was unsatisfactory. Your comment about the driver who picked you up from the airport has been sent to that department head so the issue can be brought to his attention.
The noise from the elevator is an unfortunately something that is difficult for us to address. But we...
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I stayed at the Ramada on October 7,2011 for two nights. I was there for a reunion. It was a large group of us. I think the hotel was very accommodating to us. Food for the banquet was delicious. Staff was extremely friendly. Latoya and another woman (did not get her name) at the front desk were very helpful. A...
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Thank you for your review.
It's comments like yours that make all of the hard work worth it.
We know that the rooms could use a good touch-up. that's why we started a $3.5 Million renovation a few months ago. The exterior of the building is already weel under way and when the weather gets colder we will start on...
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The Ramada Airport Hotel in Essington PA (only 30 minutes from central Philly) was very nice and very accommodating. We attended a Navy Reunion there Sept 21-25, 2011.
Only issue was the bar food and the service in the restaurant. Cook did not know how to make a Philly Cheesesteak! It was chopped meat, no cheese, peppers, etc. and served...
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Thank you for writing a review about us. It's important for us to know how our guest's feel about the services and amenities we offer.
I am sorry about the issue's you encountered in the restaurant and lounge. Your review will be forwarded to our Director of Food and Beverage and our Chef to have the proper action taken.
I...
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Nightmare. ! Smells like mold spores central. This is my second stay here this week & this room stinks too!
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Dear Guest,
We appreciate your feedback, and I'm sorry your stay wasn't to your satisfaction. Just a few months ago the Ramada started a $3.5 million renovation which will be completed in November of 2012. We will be updating both the exterior and interior of the bulding which we are really excited about! You mentioned your room had an odor....
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“ Absolutely by far, the worst hotel I have ever stayed in.
During our 10 night stay at this disgusting hotel, my sister and I stayed in two rooms (447 & 422) : Damp rooms, Filthy rooms, Smelly rooms, Stained bed linen, Toenails on carpets, Broken sinks, Dripping water pipes, Blocked bath, No hot water, Chipped and damaged bedroom furniture,...
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Thank you for writing a review.
Upon reviewing our records i noticed that as soon as we were informed about the condition of your room (447) we immediately moved you to another room on the 4th floor (422). Those issues from your original room were immediately brought to the attention of the Director of Housekeeping to be addressed.
The issue's...
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