We never received the set of towels we requested. My 6 foot tall son used the hand towel after his shower. The toilet wouldn't flush properly so we just left. I wonder why the manager only responds to positive comments online?
I'll have to admit that I was disappointed in this hotel. We stopped here on our way up to New England. Our GPS led us to some other part of Tigue Rd that didn't really give us a warm and fuzzy feeling late at night. We called the hotel and they assisted us with directions. Apparently it happens all the...
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We stayed for two nights with the purpose of going to the St. Pattys day parade in Scranton, PA. The hotel is designed almost to look like the inside of the hotel is the "outside". The pool and jacuzzi are in the center of the hotel and they are very clean. You would think the hotel would smell like chlorine...
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An unresonsive staff, broken gym equipment, a filthy pool and being in a room next to constantly barking dogs are enough to keep me away from here for good.
We booked a hotel last weekend because it seemed nice in photos and was cheap. Check in took 15 minutes, as the couple in front of us was chitchatting with the...
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My family decided to spend New Years Eve here. There were 16 of us. We rented 5 rooms. Honestly I agree with some of the other reviewers. A lot of small issues. When I made our reservation I requested two connecting rooms. I was told that I was the first one on the "request list". When we checked in I...
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Great stay! Great staff! Great breakfast! Love everything about this place!
The Hotel is a fairly nice conference hotel located in the middle of nowhere. Nice pool, clean rooms. But my oh my, where there problems.
1. I booked a King room online and noted that we would be bringing a small dog. When we arrived, we were informed that we cannot have king, only 2 double beds with the dog....
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We had a few day getaway here at Scranton East during Presidents Week and we couldn't have loved it more. The price was right, we were poolside, fridge and microwave in our room, breakfast buffet included; we couldn't have asked for more- and all this within 2 hrs of home. The restaurant for dinner was very good and very affordable....
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Dear Guest,
We are very pleased, you both were very pleased with our hotel. Our staffs responsibilities is to make sure your stay is a wonderful one and I'm glad to hear that is what was delivered to you.
Thank-you for your kind compliments of our hotel, staff and your accomodations. We look forward to having you as our guests...
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In a recent stay at scranton east hotel, I found the accomadations were very impressive the rooms were exceptionly clean the staff were so profesional nothing was too much to ask for we had a fabulous breakfast the food, and the service was impecable While we were staying there i had the pleasure of meeting the hotel manager her name...
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Dear Guest,
I like to thank-you personally for your kind compliments. We strive very hard to maintain a very clean facility all around not just our rooms. I 'm happy we made your stay a great one and you enjoyed our very clean rooms. Our breakfast is always a good topping after spending a good comfortable nights rest in our...
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