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BEST WESTERN PLUS Philadelphia Airport South at Widener University

2.5 of 5
1450 Providence Road, Chester, PA 19013
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BEST WESTERN PLUS Philadelphia Airport South at Widener University
Ranked #1 of 3 hotels in Chester
3.5 of 5 stars 50 Reviews
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50 reviews from our community

    Trip type
Traveller rating
    22
    15
    5
    2
    6
Date Rating
Hampstead, NC
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 May 2012

I was really sad to see all the negative reviews that this hotel has received. The rooms very very clean and had no moldy smell whatsoever. With that being said, I will tell you what we did find. My son and I stayed there this weekend to watch two Phillies and Red Sox games. We flew from Wilmington to Philadelphia... More

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BWwidener, Manager at BEST WESTERN PLUS Philadelphia Airport South at Widener University, responded to this review
24 May 2012

Dear rxfiller, Thank you for providing feedback regarding your stay from this past weekend. We are very pleased to hear that you enjoyed your stay with us and that you had a great time experiencing Philadelphia with your son! It certainly was a nice weekend to catch the Phillies-Red Sox series at Citizens Bank Park! We hope to see you... More

Richmond, Virginia
Senior Contributor
24 reviews 24 reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed 18 March 2012

The room was dirty - stained comforter (looked like blood), stained ottoman for chair, several strands of hair on bed. In the bath - which only had a shower - there was no shelf (could see had been taken down but not replaced) and the soap and shampoo had to be placed on the floor. I read mixed reviews -... More

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1 of 5 stars Reviewed 17 March 2012

...then this is the hotel for you! Room was musty and moldy smelling. Afraid to take a shower due to smell. Sheets so rumpled that I couldn't tell if they had already been slept in - went to service closet, got "clean" (also rumpled) sheets, and changed our beds myself. Lint and visible dirt all over carpet - hallway carpets... More

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New York City, New York
1 review
5 of 5 stars Reviewed 16 March 2012

We had an excellent experience at the Best Western at Widener University. Each member of the staff was engaged and helpful. We arrived a little later than most check-ins and the interaction on the phone and at the reservations desk was outstanding. There was no problems getting checked in. Our first room smelled like smoke, but we didn't have any... More

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Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 March 2012

Horrible experience, unsafe hotel, no parking. No room service. Front desk clerk greeted us with alcohol on her breath and she was very incompetent. Complaining won't help because no one will return your call or address your concerns.

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BWwidener, Manager at BEST WESTERN PLUS Philadelphia Airport South at Widener University, responded to this review
7 March 2012

Dear Carmen S., Thank you for providing feedback regarding your stay. We are sorry to hear that you had an unpleasant experience. As we take all guest issues very seriously, we would appreciate if you can provide more information to us regarding the date of your stay, so that we can further investigate the incident in which you experienced with... More

Montreal, Canada
1 review
5 of 5 stars Reviewed 2 March 2012

It's true that there isn't much around the hotel but the 7-11 nextdoor and takeout pamphelts provided at the lobby were enough for us. Every member of the staff we met was very helpful and friendly, especially the shuttle van driver Jay (I believe that is his name), one of the ladies at the front desk even printed directions to... More

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Seattle, WA
Contributor
17 reviews 17 reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 9 December 2011
1
person found this review helpful

I am late in posting this review. I stayed here on 9/12/11 and enjoyed my stay very much. The beds were very comfortable and the room was a nice size and very clean. I am giving it four stars rather than five since this is not a four star hotel, but it really was very nice. We especially appreciated the... More

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Brunswick, Maine
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 21 November 2011

Unfortunately this occurred last year, but still burns me. We were staying at this facility and circumstances resulted in our changing rooms. Due to an error on the changeover, the clerk did not remove our name from the previous room. Therefore, we were billed for 2 nights. for duplicate rooms. A human error we could live with, BUT it took... More

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BWwidener, Manager at BEST WESTERN PLUS Philadelphia Airport South at Widener University, responded to this review
22 November 2011

Hi Richard, Thank you for providing feedback regarding the details of your last stay at the Best Western Philadelphia Airport South. I am dissapointed to hear that you encountered several issues during your stay, which resulted in an unpleasant experience. I would like to inform you that in 2011, the Best Western Philadelphia Airport South has changed management. Our entire... More

Lincoln, Nebraska
Senior Contributor
31 reviews 31 reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 11 November 2011

No, you won't be stuck in a dorm room, fraternity or sorority house. This Best Western property is tucked away on the Widener University campus about 6 miles south of Philadelphia Int. Airport. Save for occasional traffic jams on I-95, it's no more than a 10-minute ride once you're picked up by the complimentary shuttle van. Drivers in each direction... More

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Troy, New York
Contributor
17 reviews 17 reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 7 October 2011

We needed a place to stay to visit my mother-in-law in Wallingford and chose this hotel after reading all the reviews for nearby hotels. It was a good choice and we will return. Staff were helpful and our room was clean and pleasant. We were in the handicap accessible room because we got a special rate (don't know how that... More

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Additional Information about BEST WESTERN PLUS Philadelphia Airport South at Widener University

  • Best Western Chester
Address: 1450 Providence Road, Chester, PA 19013
Price range (per night):* 128 AUD - 179 AUD

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BEST WESTERN PLUS Philadelphia Airport South at Widener University
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