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BEST WESTERN PLUS Philadelphia Airport South at Widener University

2.5 of 5
1450 Providence Road, Chester, PA 19013
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BEST WESTERN PLUS Philadelphia Airport South at Widener University
Ranked #1 of 3 hotels in Chester
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73 reviews from our community

    Trip type
Traveller rating
    23
    21
    11
    5
    13
Date Rating
San Francisco
Senior Contributor
31 reviews 31 reviews
28 hotel reviews
Reviews in 27 cities Reviews in 27 cities
70 helpful votes 70 helpful votes
2 of 5 stars Reviewed 22 May 2013 NEW

This had been our go-to hotel at least once or twice a year for about 4 years due to its great proximity to the city with free parking and breakfast. The last few times have gotten progressively worse, and this last time was indeed the last time. The hotel is so poorly managed and the staff (with the exception of... More

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Lansdale, Pennsylvania
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 28 April 2013

This review similar to others below. Entrance to hotel is difficult to find. Room was fine. Early morning transport to hotel was good. Pickup at airport was terrible (45 minute wait). The airport is too far away to expect timely pickups.

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Plattsburgh, NY
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 22 April 2013

We chose this property because my daughter had an information/interview day at Widener, and we didn't have a car. We were not familiar with the area, so we chose the hotel closest to the university. It is right across the street from the campus. The entrance gate is right there. That's the best part. We arrived at Philadelphia Int'l. Airport,... More

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Boston, MA
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 18 April 2013

This hotel is hidden by a TD Bank. It is impossible on first approach to realize where the entrance is (on a side street), and how the parking lot works. The room was oddly-shaped L, and seemed cleaner than other reviewers have found. The front desk staff supplied linens for the sofabed and extra towels (although they offered tootsie-roll shaped... More

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Carlsbad, California
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 18 April 2013

The people who work here are helpful and friendly, but the hotel is way to dirty for being relatively new. Slow and frustrating Internet. Pretty dam far from the airport. The neighborhood gets really bad only a couple of blocks away.

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New York
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed 8 April 2013

I have stayed here twice (5 months apart) and I can write essentially the same review each time. Return to find my room essentially uncleaned. The bed was made. Other than that, nothing. Dirty coffee cups remained, ice bucket full of melted ice, no replacement of supplies (shampoo, coffee for the in-room machine, or new paper cups for the coffee... More

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Honolulu
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 30 March 2013 via mobile

My wife and kids wanted to stay for a night before catching a 6am flight - this hotel was a bad decision. It has 'airport' in the name but is a good 15-20 min drive from the airport. It is rated as a 3-star, but is really a 2-star, maybe 2-and-half, hotel. It is relatively new, but not a good... More

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Albuquerque
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 16 March 2013

I have stayed in some bad hotels, but this one takes the cake. I am on a college visit trip with my teenage daughter in Philadelphia. Chose to stay at this hotel because it is near a college campus. The hotel was fine until 12:00 midnight, when the guests in the room next door arrived. They immediately put on incredibly... More

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Twickenham, United Kingdom
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 15 March 2013

There were a couple of bad things, just to get these out of the way. The FREE airport shuttle took about half an hour to arrive, and the water pressure in the basin was pretty low. Also the FREE breakfast was a bit basic. Fine if you love wheat. Now....the people working for the hotel were great. The woman at... More

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San Diego, CA
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 18 February 2013 via mobile

I stay here fairly often due to taking classes at Widener University (across the street). The free airport shuttle (a junky van) is convenient but plan on waiting some time for it. The hotel itself is solid 3 stars but the place is always dirty. This weekend, the second floor smelled like mildew and there were piles of dirty towels/sheets... More

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BWwidener, General Manager at BEST WESTERN PLUS Philadelphia Airport South at Widener University, responded to this review
20 February 2013

Thank you for your review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I... More

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Additional Information about BEST WESTERN PLUS Philadelphia Airport South at Widener University

Also Known As:
Best Western Philadelphia Airport South At Widener University Hotel Chester
Best Western Philadelphia Airport South At Widener University Hotel
Best Western Chester
Address: 1450 Providence Road, Chester, PA 19013
Phone Number:
Region: United States > Pennsylvania > Chester
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Chester
Price range (per night): 115 AUD - 191 AUD
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Best Western Philadelphia Airport South at Widener University is the perfect hotel for your visit to Philadelphia and its suburbs. The hotel is located just minutes from Philadelphia International Airport, providing 24-hour Airport shuttle service. We are also located across from the campus of Widener University, and just minutes from Swarthmore College. Only 1 mile from Harrah's Casino and the closest hotel to PPL Park (Home of Major League Soccer's Philadelphia Union). The hotel provides complimentary 24-hour shuttle service, continental breakfast, free parking, free high speed wireless and wired internet access, daily newspapers and much more. Also featuring fitness and business centers. Stay at the newest, greenest, and most friendly Best Western hotel in the Philadelphia area! ... more   less 
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BEST WESTERN PLUS Philadelphia Airport South at Widener University
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