While visiting Chambersburg for 7 days, I chose to stay at your Quality Inn. In walking to my room I noticed the hallways had a smell that I couldn't put my finger on. After entering my room #140, the odor became more profound and after 5 minutes, I spotted mildrew on the carpets & mold on the walls. Reporting this...
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Dear Guest,
We do apologize for what have happened on your stay. Thank you for the time sending us your feedback. This will help us to point out the things that need to be improved in our business. Rest assured that we’ll take this matter taken care of the soonest. Thank you.
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The entire place reeks of cigarette smoke. The grounds are beautiful but the building itself, inside and out, are poorly maintained. The toilet takes a plumber to flush.
Dear Guest,
We sincerely apologize for the inconveniences that you have experienced during your stay. We are glad that you enjoyed our location. We assure you that you feedback will be discussed on our regular meetings so that we could create amendments on our services to meet your expectations. We are looking forward to serving you again soon. Thank you.
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My wife writes notes as we travel. "beautiful room" is the note after we had checked in.
The front desk clerk was very helpful and pleasant. Somehow, our reservation was in the computer for the following night (don't know whose mistake that was but it doesn't matter). Everything was clean and neat. The common areas were fresh. The free breakfast...
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Dear Guest,
We appreciate your time in making this wonderful review. We are glad that you had a great experience during your stay here at Quality Inn and Suites. Rest assured that our services will be maintained so that we will continue to value your business and meet your expectations. We hope to serve again in the near future. Thank...
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This is a very nice Choice property .we are not talking about one of their "top of the line" items but clean and quite reasonably priced. Staff was personable and attentive. The property needs a bit of of an upgrade but all in all a nice stay.
Dear Guest,
We are glad to hear that you enjoyed your stay here at Quality Inn. Our main goal is to provide our valued customer a clean, cozy location and impeccable service which is conducive for travelling and vacation. This will serve as a motivation for us to maintain the services that we offer and further improve the things that...
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We have stayed at this Quality Inn twice a year for the past several years, in the fall and spring. We have always been satisfied with our room, Were disappointed when we stayed there in Sept 2011 and found the adjoining Restaurant closed. We had always enjoyed a good meal there. In 2010 when we stayed there we found 2...
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Dear Guest,
Thank you for taking some time in writing this positive feedback. We're glad that you chose to stay with us and that you found your stay very enjoyable. We appreciate that you found our hotel a good place to stay at. We are happy to hear that you’ll be visiting us again and excited to provide you the...
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The room (203) was nice and large, with nice wood furniture that was showing its age - missing hardware, scratches, etc. Remote control was hard to use - you had to push one button to then use the up and down arrows for channels, but push another button if you wanted to key in a channel number. Remotes in a...
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Thank you for taking the time to write a review about your experience at our Hotel. We are glad to hear that your bed was clean and comfortable and that our staff was friendly and pleasing. Please be assured that we will look into the topics you addressed and look forward to your next stay.
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My family as well as a friend's family stayed here for one night on a trip to Gettysburg!
Everything was great!The rooms were very clean! The pool was nice and clean!The breakfast was very good too and offered numberous choices such as eggs,bacon,sausage as well as three kinds of cereal and several choices of bread!! he staff was also good!!...
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Thank you for taking the time to write such a kind review about your experience at our Hotel. We are so glad that you enjoyed your breakfast and our staff. We pride our Hotel on the quality of our services, so it is so nice to find that you found your stay so enjoyable. We look forward to having you...
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the staff was great and so was are room. clean and friendly we will say again
Thank you for taking the time to write a review on your experience at our Hotel. We pride our Hotel on the quality of our staff and rooms. We are so glad that you experienced that during your stay. We look forward to your return.
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The room was very clean, nice, new furniture. I was very surprised by what I found wasn't expecting as much as I got. Enjoyed my stay
Thank you for choosing to stay at Quality Inn Suites and sharing your good experience with us. We appreciate that you liked our service and how we keep our hotels clean and comfortable for guests. We are really glad that you enjoyed your stay and hope to have you again.
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The manager on duty was delightful and competent, gave us a lovely room/suite--beyond expectations, about four times the size of our recent hotel room in Amsterdam, complete with refrigerator. It was quiet, clean and comfortable with excellent internet access. The breakfast next morning was one of the best I've had at a Choice Hotel. Bravo!
I would like to personally thank you for your kind words. I, along with the whole staff of our hotel, always see to it that our guests get maximum comfort and enjoyment during their stay. We appreciate that our services and amenities went beyond your expectation. Rest assured that we will continue with this kind of service and even find...
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47 Reviews
48 Reviews
