BEST WESTERN PLUS Hartford Lodge Hotel (Sutherlin, OR) - 55 Hotel Reviews & 13 Photos

JudyStacia

Campbell, CA

Contributor

17 reviews

Reviews in 9 cities

17 helpful votes

“Gracious living on Highway 5”

Reviewed 29 April 2012

1

person found this review helpful

We arrived early at the Best Western in Sutherlin for a funeral service. Mary Xi greeted me and arranged immediately for our room to be made available for us. She then offered cookies to make us feel at home. She provided information about all the eating establishments in the area, of which there turned out to be quite a few.... More

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Wow! Thank you for this lovely review! We are so glad that we were able to make you feel at home while you were staying with us and ecstatic that we made such a lasting impression! Sergio and Maria, our Cafe staff, will be very happy to hear that you thoroughly enjoyed their cooked-to-order breakfast. They do a wonderful job... More

vickylagos4

Campbell River, BC

Reviewer

3 reviews

Reviews in 3 cities

2 helpful votes

“Most Friendly - Felt like a 5 star hotel”

Reviewed 21 April 2012

April 15, 2012 - We were given baked cookies upon arrival. The staff were very friendly and welcoming. They make fresh cookies right on site. What a added touch. Troy, the front desk person was awesome. We had been travelling for just about 3 weeks at different hotels, and couldn't believe the exceptional service we received from Troy. From the... More

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Thank you for your glowing review! We loved hearing that you found us on par with 5 star hotels and that you loved our cooked-to-order breakfast, delicious fresh baked cookies and indoor heated pool and jacuzzi. I, personally, was delighted to hear that you found my service exceptional. It's what we strive for with every guest and your feedback is... More

Susan H

Benicia

1 review

“All Best Western Are Not Created Equally”

Reviewed 13 April 2012

This Best Western has recently been remodeled. It has a beautiful rustic lodge, pool and jacuzzi. The rooms are spotless and I think it has a better than average breakfast that includes made to order omelets. We were in the area for a funeral and the staff went out of their way to make our stay pleasant and comfortable. They... More

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Thank you so much for your kind comments regarding your recent stay with us. We were delighted to hear that you loved our spotless rooms and enjoyed our cooked-to-order breakfast. Even though you were staying with us under unfortunate circumstances, we were very happy to hear that we made you freel comfortable. That's what we try to do with all... More

Leah S

Kelso, WA

Reviewer

3 reviews

Reviews in 2 cities

“Best Western Sutherlin Oregon”

Reviewed 3 April 2012

We had a very nice stay here. My daughter and granddaughter and I were here to visit family. Close off the freeway and shopping. The staff were all wonderful and informative. The room was gorgeous. We enjoyed the indoor pool and jacuzzi. Great place to stay! More

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Thank you so much for taking the time out of your day to write this review! We were absolutely thrilled to hear that you loved the room and found our front desk staff helpful! We were also glad to know that you thoroughly enjoyed the indoor heated pool and jacuzzi. Nothing is more relaxing after a long day's drive! We... More

JeffD915

Salem, Oregon

Reviewer

4 reviews

Reviews in 4 cities

“Excellent stay”

Reviewed 26 March 2012

This hotel is much better than most in Roseburg and just a 10 mile jaunt north of Roseburg. The indoor pool and spa are relaxing. The modern rooms are very nice, comfortable and clean. There are a handful of good resturants nearby, one very good itailian and also a really good Chicken and Pizza house just west of I-5. The... More

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Top Scores across the board! Wow! Thank you for your wonderful comments about your stay with us and that you for taking the time out of your day to do so! We are thrilled to hear that everything was to your liking from our comfortable and clean rooms to our super relaxing indoor heated pool & hot tub! It was... More

vbrother

Abbotsford, Canada

Senior Contributor

47 reviews

Reviews in 13 cities

16 helpful votes

“Decent place to stay”

Reviewed 5 March 2012

2

people found this review helpful

We drove from Sacramento and my husband thought this would be a good stop. In future we would probably drive a bit further as we reached the hotel by 3:00 and hubby said we could have easily made it to Eugene. The room was spotlessly clean and I like the area outside the bathroom where I could do my hair,... More

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Thank you very much for taking the time out of your day to write a response about your recent stay with us. All feedback, whatever it may be, is what makes us take note of what works and what does not and gives us the opportunity to take the necessary steps to improve upon what may be lacking. In regards... More

vivalasvegas2012

Seattle, Washington

1 review

“BEST HOTEL STAY AND THE BEST STAFF EVER!”

Reviewed 23 February 2012

We had family traveling with us from Seattle and Vancouver, BC heading to Fontana, CA. for a funeral. This hotel and their staff really lifted our spirits and made sure we had an excellent stay. It started out with Shannon at the front desk, who checked us in and offered us "FREE" cookies to take to our rooms. The rooms... More

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We are sorry to hear about your loss. We understand this can be a difficult time so we were happy to hear your stay with us was stress &hassle free. Thank you so much for your lovely comments regarding your stay with us TO & FROM California! Your comments and praise are what drives us to excel in making every... More

Marie W

Seattle, Washington

1 review

“Best hotel stay ever!! We drove 15 hours straight just to stay again!”

Reviewed 11 February 2012

From the moment we checked in with Shannon, and checked out the next day, our stay was so warm and welcoming. We were treated like family. We met the owners (Paul and Naomi Oh) as well as their niece Mary. Shannon demonstrated her professionalism and accommodated us with all the amenities offered by the hotel which included a variety of... More

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Thank you so much for this glowing review! It was an absolute joy to take care of you and your family on your trip to California and it was incredibly flattering to hear that you woke up at 3:15 AM to drive 15 hours to stay with us again before heading home! We love that your stay was exceptionally enjoyable... More

vonnyline

White Rock, Canada

Contributor

16 reviews

Reviews in 12 cities

5 helpful votes

“Wonderful stay, awesome staff!”

Reviewed 28 January 2012

We stayed January 24/12. After a long day on the road and driving in horrific weather conditions our stay at the Best Western Plus Hartford Lodge was perfect. Shannon at the front desk was so polite and courteous it was a pleasure dealing with her. We did not have reservations but that was not a problem and the price sure... More

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We are so happy to hear that you enjoyed your stay with us! It makes us feel so special you remembered the name of the Front Desk Clerk. Thank you for noticing our premium beds and the cleanliness of our rooms. Our housekeeping staff takes great pride in standing by our promise to provide our guests with the cleanest room... More

Asia R

Brookings, Oregon

1 review

“Great Rest”

Reviewed 24 January 2012

While visiting family in Roseburg we wanted to find a nice place the relax and get away. The front desk staff greeted us like we were old friends. The room was clean, with a vanity outside the bathroom. Didn't have to wait on my husband to finish getting ready in the morning. Breakfast was great, plenty to choose from. All... More

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Thank you for staying with us while you visited your family nearby. Our friendly and helpful staff always enjoys meeting new guests! We are happy to hear how useful the exterior vanity was for you; we try to make each guest room as comfortable as your own home! We are excited to hear you will be staying with us again... More

BEST WESTERN PLUS Hartford Lodge Hotel, Sutherlin

BEST WESTERN PLUS Hartford Lodge

55 reviews from our community

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