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All 15 Springfield hotels

Hilton Garden Inn Eugene / Springfield

3.0 of 5
3528 Gateway Street, Springfield, OR 97477
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Hilton Garden Inn Eugene / Springfield
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Ranked #3 of 15 hotels in Springfield
Most recent review
4 of 5 stars Reviewed 12 June 2013
amendoz1 Seattle
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136 reviews from our community

    Trip type
Traveller rating
    81
    47
    6
    0
    2
Date Rating
Seattle
Top Contributor
53 reviews 53 reviews
14 hotel reviews
Reviews in 25 cities Reviews in 25 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 12 June 2013 NEW

I'll start off by saying that the beds are hard, really hard! I adjusted it to the softest setting and it was still super hard. Maybe our bed was broken? Other than that the hotel was nice and so were the staff.

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1 review
5 of 5 stars Reviewed 7 June 2013

The hotel was clean and comfortable with helpful and personable staff, and a convenient location. The breakfast was wonderful. We will definitely stay there again when we are next in the area and will recommend it to our friends,

Review collected in partnership with Hilton Garden Inn

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eugene, United States
1 review
4 of 5 stars Reviewed 27 May 2013

I enjoyed our anniversary with this hotel from check in to check out besides our room not available at check in. We also found the bed to be miserably firm and awkward uncomfortable bedding. We did not report any of this because overall we found the hotel to have great food, staff and pleasant commodities and other nice options. I... More

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Orem, Utah
1 review
5 of 5 stars Reviewed 24 May 2013

I can't say enough good things about our stay there. Everyone who works there is amazing, from the housekeepers who made our beds with our own blankets in a unique way everyday, to the waitresses who befriended my kids, to the front desk staff who expressed genuine interest in my children and myself. They go the extra mile in every... More

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Tigard, United States
1 review
4 of 5 stars Reviewed 20 May 2013

Was just in for a volleyball tournament for one night. Checkin was quick, room was clean and the lobby was spotless. Hotel is also located next to some decent eateries and a mall so thats always a plus.

Review collected in partnership with Hilton Garden Inn

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Caitlin C, Director of Sales at Hilton Garden Inn Eugene / Springfield, responded to this review
23 May 2013

Dear Kevin L, We appreciate you taking the time to write a review on our property. It is always great to hear that a guest enjoyed their stay and location. We hope to have the chance to exceed your expectations on a future stay! Thank you, Caitlin Casey Director of Sales The Hilton Garden Inn Eugene/Springfield More

Longview, United States
1 review
4 of 5 stars Reviewed 17 May 2013

The staff is friendly, the rooms are clean and the beds are comfortable! The internet connections a pain but I would stay again! I have to say I was impressed to see that the pool had a lift chair for the handicap.

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Caitlin C, Director of Sales at Hilton Garden Inn Eugene / Springfield, responded to this review
23 May 2013

Dear Tami M, Thank you so much for taking the time to complete this Trip Advisor review of our hotel. We always love to hear positive feedback from our guests. We are one week away from a complete internet upgrade which will provide 3 times more bandwidth than our current internet, so hopefully this will no longer be an issue... More

los angeles, CA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 11 May 2013

Everything was perfect. I would highly recommend this hotel to everyone. Location is great. Service and cleanliness were both first rate. The room was spacious and tastelfully furnishted. Good for singles, families and business travel. No complaints at all.

Review collected in partnership with Hilton Garden Inn

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Caitlin C, Director of Sales at Hilton Garden Inn Eugene / Springfield, responded to this review
21 May 2013

Dear travelmom39, Thank you for taking the time to complete this TripAdvisor review for our hotel. We appreciate you letting us know how we did! We hope that you consider staying with us for your next trip into the area. Thank you, Caitlin Casey Director of Sales Hilton Garden Inn Eugene/Springfield More

Dallas, TX
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 7 May 2013

When staying at a Hilton Garden, I don't think anyone confuses it with a Four Seasons but I was very pleasantly surprised. The hotels surrounding it are all dingy looking and old but this hotel was clean and very updated. The staff also had on their "A" game and were pleasant, courteous, knowledgeable and helpful. I could not have been... More

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Caitlin C, Director of Sales at Hilton Garden Inn Eugene / Springfield, responded to this review
8 May 2013

Dear SwimRunBike71, Thank you for taking the time to review our Hotel on TripAdvisor. I am so happy to hear that our property and staff exceeded your expectations. Our entire team will look forward to the chance to serve you again in the future. Thank You, Caitlin Casey Director of Sales Hilton Garden Inn - Eugene/Springfield More

Greensboro, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 3 May 2013

I travel extensively in central Oregon. There is no better hotel in the Eugene area. Great location, spotless rooms, extremely professional staff, and a surprisingly good restaurant. A first class hotel.

Review collected in partnership with Hilton Garden Inn

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Caitlin C, Director of Sales at Hilton Garden Inn Eugene / Springfield, responded to this review
15 May 2013

Dear Eric J, We really appreciate you taking the time to write a TripAdvisor review for our property. I am very happy to hear that you enjoyed your stay and look forward to having you stay at our hotel again in the future. If there is anything that we can do for you to make sure that you next stay... More

Bonney Lake, United States
1 review
5 of 5 stars Reviewed 2 May 2013

My Lifegroup and I (4 adult women) came into Eugene for the Beth Moore Event at the Matthew Knight Arena. We tried to stay somewhere closer to the event but it was sold out. The Hilton reservationist found a room for us at Hilton Garden Inn. I'm not sure if I can explain in this box how "over the top"... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Caitlin C, Director of Sales at Hilton Garden Inn Eugene / Springfield, responded to this review
15 May 2013

Dear Carrie B, Thank you so much for taking the time to write this TripAdvisor review. We sincerely appreciate your feedback. Our staff strives to achieve this guest satisfaction and are happy it was apparent to you and your Lifegroup. We look forward to your stays in the future! Thank you, Caitlin Casey Director of Sales Hilton Garden Inn Eugene/Springfield More

 
 
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Additional Information about Hilton Garden Inn Eugene / Springfield

Address: 3528 Gateway Street, Springfield, OR 97477
Phone Number:
Region: United States > Oregon > Springfield
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 15 hotels in Springfield
Price range (per night): $109 - $262
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Hilton Garden Inn Eugene/Springfield hotel in Oregon is located just off I-5, less than 8 minutes from the University of Oregon campus, Autzen Stadium and 10 miles from the Eugene Airport (EUG). We are conveniently located near many area companies such as Peace Healths Sacred Heart Medical Center at RiverBend, Peace Health Laboratories, Symantec Corp, Weyerhaeuser and Georgia-Pacific. Nearby attractions to the Hilton Garden Inn Eugene/ Springfield include Alton Baker Park on the Willamette River, Lane County Fair Grounds, Gateway Mall and more than 30 local wineries. The Hilton Garden Inn Eugene/Springfield hotel features include the following amenities and services in order to anticipate, meet, and exceed the needs of our guests:- Exquisitely designed guestrooms and suites, all with the Garden Sleep System® adjustable bed, complimentary wireless HSIA, Herman Miller ergonomic Mirra® desk chair, 37-inch flat screen HDTV, microwave, refrigerator, coffee maker, iron/ironing board and hair dryer - The Great American Grill® Restaurant and Bar features breakfast, dinner and evening room service - An indoor pool and spa - A well-equipped Precor® fitness center - 24-hour Pavilion Pantry® - Complimentary 24-hour business center offering computer, printer, fax and internet access - Over 3,200 square feet of flexible meeting-banquet space, catering, full audio-visual equipment - A professional and well equipped sales and catering staff ready to meet your group and meeting needs. ... more   less 
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