I chose this hotel because of its proximity to where I was scheduled to do some training. I was pleased from the start. The front desk staff was helpful and friendly throughout my stay. I booked a two queen bed room and it was quite spacious and comfortable. While there were little things like a small piece of wall paper... More

Last year our Project Management group held a 12 week series of evening training sessions at the South Salem Phoenix Inn. Our last year group had 8 participants and met in the smallest conference room. This room also doubled during the morning hours as the breakfast room. In spite of the room serving double duty, it was always clean and... More

Recently spent three nights here and had a good stay. The staff members are very friendly and the room was nice. They advertise a "continental" breakfast, but it was a fairly substantial breakfast. The room price was very reasonable.

We stayed here on business, this is where the company likes to place us. It's a great location for us, and is near really good places to eat and easy to get back to I5. The room is dated. The hotel does smell like smoke even though I see no smoking signs everywhere. I think once upon a time smoking... More

When Phoenix Inns came into the market place, they had a great concept: Suite rooms at a affordable price. 20 years later, Phoenix Inn is no longer in the same league as Embassy Suites or DoubleTree. This property had lights out in the parking lot, the doors on the TV hutch were not connected, and the hotel just had a... More

I elected to get the SPA room so post to be on higher end of stuff or at least that what i usually get. The TV is from the 90s most likely which is a big disappointment for me cause i usually travel with my xbox 360. Every thing seems to be pink. The tub is the shower is and... More

Good and bad... The hotel was decent. No real complaints. There's a rate on Expedia for $67 a night which is much cheaper than the nicer Grand Hotel in downtown Salem. I actually chose the much more expensive room ($119) with the whirlpool for a belated Valentines evening. Here's where the complaints come. The tub leaked extremely bad. We had... More

I'm extremely happy we spent the extra $20 I'm staying at this Inn---the whole place was clean, the beds where comfortable, the staff was VERY nice & helpful, & their breakfast was DELICIOUS!!!! We will DEFINITELY be stay here every time we travel to Salem

After a long time on the road coming from Reno, we were hoping for a nice room to relax in. The room was borderline ghetto. It was old, smelled like smoke, had old furnishings and an old T.V. (Listen up hotels. It is time to change over to flatscreens. Old tube T.V.s make you seem out of touch with what... More