The service was excellent. Lots
Of things to do near by. The rooms are very clean!
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The service was excellent. Lots
Of things to do near by. The rooms are very clean!
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Thank you for your comments and we greatly appreciate them. It’s with comments favorable or not, it is the only way we can improve our guest satisfaction. We have a very big task ahead of us to bring the property up to date. Little by little we will continue to update the amenities and the property. Once again thank you...
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I've stayed in some bad hotels before, but this was the worst "no tell" motel I've ever been in. The room was dirty and old, the noise from the parking lot and freeway were terrible, and I was affraid someone was going to break into the room. If I hadn't been there for a conference I would have gone home...
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Thank you for posting your review we appreciate you taking the time to give us your comments. We apologize for any inconvenience you have experienced. We use your comments to evaluate our facility and consider needed improvements and are taking the steps necessary to renovate and make changes at this time. We hope that you will come back and see...
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Stayed here for one night on a tour of Southern Oregon wineries. Very close to the freeway restaurants. Room had cosmetic issues (bleach stain on carpet, holes in the wall, paints of different colors) and sheets did not fit the bed. Bed was hard and you could hear I-5 noise even with the fan on. Overall, though, the room was...
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Thank you for you comments we take all of your comments seriously and use that in an effort to re-train our staff, evaluate our product and make needed changes. We are currently in the process of renovating and improving our guest rooms and hope you will return and give us another try in the near future.
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not a great place to choose in Roseburg. it was so close to the highway and you couldn't even sit by the pool without the load whoosing of the cars and trucks. room was very small for a single and outdated. it was also located in the back of a strip mall, not a very safe location in the evening.
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I just want people to know that this place is extremely dirty. I did not see bugs but the carpet, chairs extremly dirty. Not just the room we stayed in, but I viewed a room before hand and it was the same way. We stayed there anyway, but just the one night.
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Thank you for your comments your opinion is important to us and allows us to review our service and facilities. We apologize for the conditions that you experienced while staying at our Inn. We had some new housekeeping personnel at that time and have taken steps to train them and insure that the conditions that you described do not happen...
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staff was friendly and pleasant. but, the two rooms that we had both had problems that needed attention, and apparently are being ignored. it was almost impossible to get into the rooms as the door locks required 20 to 30 passes of the key to get it open. the beds were a bit too firm for us, and the pillows...
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Thank you for taking the time to post your comments, we take your opinion very seriously it helps us to evaluate our product and service and make necessary changes to insure that our guests have a more pleasant lodging experience.
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We booked the room on line. we booked two rooms for two nights. We were traveling at night over the mountains with hard snowy conditions the other people who were traveling turned back while we pushed forward. Upon arrival at the hotel which was late we were told that they would not charge us for the other room because the...
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We were on our way to Howard Johnson's Express but came across a Roomsaver coupon for a cheaper stay at ABVI. It turned out to be one of the nicest cheap motel stays in our 5 months traveling around the USA. The rooms were huge and the bath area nicely furnished. We had 2 tables and 3 chairs between 2...
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We decided to save a couple of dollars and reserved this room. We arrived at our room, which was guaranteed to have fridge and micro, they were not in the room, so they carried them from another room ( cleaning them as they came ). The carpet was so dirty that I wore shoes the entire time. The toilet was...
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Thanks to TripAdvisor reviews, I was comfortable booking this motel even though the rate seemed very low. It was perfect for our needs, a one-night stopover on the way to Portland area. Several eating places were close by as well as a Dollar Tree, Michael's and JoAnn's. Glad another reviewer had mentioned it was kind of behind the shopping center,...
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