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Quality Inn-Central

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Traveller (52)
Room & Suite (39)
Dining (1)

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About

#11 of 17 hotels in Roseburg
Location
Cleanliness
Service
Value
Quality Inn-Central
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Parking
Wifi
Outdoor pool
Fence around pool
Breakfast available
Breakfast buffet
Business Centre with Internet Access
Photo copier / fax In business centre
24-hour security
Concierge
Newspaper
ATM on site
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Housekeeping
Bottled water
Microwave
Cable / satellite TV
Sofa bed
Walk-in shower
Clothes rack
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
2.0 of 5 stars
HOTEL STYLE
Family
Languages Spoken
English, Spanish
Hotel links
Special Offer:Book Direct For Lowest Price!
176Reviews0Q+A33Room tips

Reviews
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Betty B wrote a review May 2023
Fairview, Oregon1 contribution
The breakfast area was fantastic. Good food selection and a beautiful fireplace. The pool looked nice. The room was small and not clean. It smelled like chemicals, looked old and hair in the shower that was not mine. My take-away was the employees were very helpful and friendly; the room was bad.
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Date of stay: May 2023
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Location
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Carl S wrote a review June 2022
Garland, Texas2094 contributions185 helpful votes
On a 2 month roadtrip this was absolutely the worst accommodation we had the whole trip. We arrived late at night and it took forever to check in. The exterior look extremely dated and the interior was worse. I walked in and the first thing I thought was where are the bugs(there weren't any). It was extremely dated and the furniture looked like it had never been replaced. The bathroom wasn't very clean either. We rested so poorly that we up at 6am and checked out.
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Date of stay: July 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote1 Repost
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JonM wrote a review June 2022
10 contributions2 helpful votes
+1
This was my first and last stay at not only the "Quality" Inn in Roserburg but likely any Choice Hotels property. We arrived with our three daughters and checked in, nothing unusual other than realizing that they'd hired a really good photographer on a perfect day to take their advertising photos. The property was nowhere near as nice looking in person. Honestly, I was worried we might find someone trying to steal the catalytic converter off our car in the middle of the night. Then we actually entered our room. Immediately we were assaulted by a musty odor in the room. It had very obviously not been sanitized per their policies and advertisements. The more we looked around, the more grossed out we were. Some unidentified black and brown schmutz on the phone handset and keypad (which I found when I had to call the front desk to get a remote for the TV since the one in our room was missing). Other unidentifiable stains on the nightstand, the cabinet in the kitchenette, the walls, the sheets, you get the picture. Black fuzz here and there on the sheets under the comforters. We attempted to contact Choice hotels for assistance, and spent an hour on the phone going round and round with their "customer service" and getting nowhere. After that, we packed back up and I went to the front desk to check back out. Of course the manager wasn't in, but the front desk person called her, and advised us we'd receive an email from her after she closed out our reservation. This is when things went from bad to worse. We were supposed to stay for two nights. We did not receive an email until the afternoon after we checked out of our other hotel we stayed at. They had the audacity of charging us for not only one, but BOTH nights we were supposed to have stayed there (but didn't). I called and spoke to the manager, who told me she would refund the second night, but not the first night, since we had "stayed" there. When I pointed out that the room was not fit for occupancy, she had the gall to lie to me and tell me that she'd gone through the room and there was nothing wrong with it. After spending 4 hours on the phone with Choice Hotels customer service, I was told that they would refund me for the first night directly, but it would be via check, would take 4-6 weeks, and it would take up to 24 hours for the email to arrive to start that process. Unsurprisingly, that email never arrived. So now I am in contact with my bank, and thank God I paid with a credit card, because we are initiating the chargeback process for the second night that they refused to refund us. And to add further insult to all of this, the "Quality" inn has tacked on a mystery $150 charge to my credit card the night we checked out. My bank tells me this is not just a hold, but an actual charge, and so that will be reported as a fraudulent charge.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes1 Repost
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raincountry2010 wrote a review July 2021
SE Alaska14 contributions8 helpful votes
Was traveling in Oregon in April 2021 and needed to stop for a few days in Roseburg. Quality Inn is usually my first contact for lodging when a local property is available. Although I had a bad experience with this location about 5 years ago I felt it was worthwhile to at least call and check on price and room availability. I called the front desk directly and asked for a room 3 days in the future for a total of 3 nights. The price quoted was within my comfort range and I made the reservation. When I checked in, the person working the front desk was obviously not the person I had made the reservation with and in the process of registering I was told that the price of the room had increased by about 10 dollars for one of the nights. I questioned the rationale behind that and the woman behind the desk told me that rates often varied and that they had changed because my stay included a weekend night. I was pretty sure that they were required to honor the price quote from my initial reservation but I was tired from a day of driving and didn't feel like it was worth the time to argue with her, especially since her version of English was hard for me to understand. I completed the check in and went to my room. It was pretty much what you would expect a 1950's era room to look after undergoing a poor attempt to be updated. This is reflected in the furnishings, the lighting, toilet and bathing facilities and electrical outlets. The room was noisy and the parking lot was noisy. People were sitting out by the pool drinking and being loud until late at night. On one night a Harley rider made three trips in and out of the parking lot beginning with the first one about midnight and the last one about 4 am. Each trip was accompanied by a lot of engine revving. I enjoy the sound of Harley engines but not in the middle of the night when I need to sleep. There was little about the experience that was pleasant. Even coming and going from the property can be a major ordeal. The street directly in front is busy, very busy. If you want to leave there and go into Roseburg it works great. If you want to go any other direction it can be problematic, especially at morning, noon and afternoon high volume traffic times. The final blow came after checkout. I went to the office, told the person I was out of my room, got my receipt and left. Should have reviewed the receipt right there because after I had moved on a couple hundred miles I discovered that the rate increase had been applied to two of the nights, not just one. I called the office to get it corrected but the person answering the phone didn't speak English very clearly so I just hung up. I was pretty sure there was no way I was going to win that battle. Needless to say I will not be staying at the Quality Inn in Roseburg again. Two bad experiences 5 years apart has convinced me that it's not a good place to stop.
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Date of stay: April 2021
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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John wrote a review June 2021
1 contribution1 helpful vote
I booked this hotel through a third party site. After reading the reviews on how dirty the rooms were I cancelled the reservation (1 hour tops between booking and cancellation). After my trip ended I was charged a No Show charge because they stated that the reservation wasn't canceled. Instead of being reasonable (as I stayed in another Choice Hotels hotel during those same dates) they are not willing to issue a refund. The third part site states that the cancellation number they received was generated from the hotel and Choice Hotels system. Both Choice Hotels and the local Quality Inn are not accepting responsibility for the cancellation code that is generated from their system. Be mindful and give your business elsewhere.
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Date of stay: May 2021
Rooms
Cleanliness
Service
Trip type: Travelled on business
Room Tip: Stay somewhere else!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Kelsi W wrote a review Mar 2021
1 contribution1 helpful vote
We took our kids to Roseburg so we could visit wild life safari and stayed here for 2 nights. We booked a suite to make it special for them. When we checked in I gave the guy my ID and debit card and he said he found my reservation then asked to see my American express card that I paid with, I told him that I didn't have one and that's not mine. After 20 minutes of him checking things and assuring me he had us in with the right reservation he told me we had there nicest room. We were in our room unpacking when strangers walked in and claimed it was there room, so my husband went to the office and the guy said he booked the other couple wrong and gave us new keys. Then going to dinner none of our keys worked, we then had to get new ones. We were assured everything was good. At 11pm that night someone started banging on our door and the same guy claimed we needed to come to the office to sort things out. My husband went and finally dealt with someone new, where they told us we were not I the suite we had booked, our address and card had been put on someone else's reservation and in the morning we could move to our real room. This was a huge inconvenience for our trip, going to the office multiple times and then having to switch rooms with 5 kids under 10. And the only thing we were given for our trouble was $40, the difference between the rooms. We were told by the owner that there was nothing they could do for us. And the excuse given for the huge mix up, "oh that guy only works nights" Extremely unprofessional except for the girl in the office that helped us.
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Date of stay: March 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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steve j wrote a review Feb 2021
2 contributions
On a one to 10 scale it was a 2. The toilet was backed up beyond the trap so a plunger was no use ( we tried). Wall outlets were so worn out a phone charger would not stay plugged in in any accessible outlet. We unplugged the TV to use its outlet that was not worn out. Cabinet doors were broken, lamp shades were cracked, lamps would not stay plugged in due to worn out wall outlets. Two lamps were missing or burned out. Shower stall wall was cracked and had bare metal screws holding it in place. The beds were nice. Access cards were not programmed correctly and had to get new cards made. Asked for a room with direct access from car to door due to large amount of luggage, so they gave us a room above a retaining wall with a 100ft long railing and no stairs near by.
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Date of stay: February 2021
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Room Tip: Do not accept a room here until you have inspected it.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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redbwi wrote a review Feb 2021
Lake Forest Park, Washington5 contributions
We arrived after 10 pm to a very welcoming front office staff. Kind costumer care, courteous and helpful. Anticipated everyone possible need. Exceeds expectations. Overall 10/10 would recommend staying here.
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Date of stay: February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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sabrina l wrote a review Jan 2021
1 contribution
Super disappointed. Had to stand outside and wait to check in...outside in under 40° Temps (not too cold but not welcoming). Room is dirty. Kids took off their shoes and had black feet within 10 minutes. Shower curtain isn't just worn, which is fine, but looks filthy. My husband used a towel to go over the floor and it is disgusting. We are not super worried about covid stuff but this place is far from clean. Will DEFINITELY pass this place up next time.
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Date of stay: January 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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HelloCommy wrote a review Sept 2020
Seattle11 contributions7 helpful votes
+1
The room was not clean, completely against Covid-19 regulation. There were hair everywhere, in the bathtub walls & floor, on the bar above the toilet paper, on the toilet seat, and on the towels. I believe the towels were not changed. After 886 miles (14 hours driving) from Palm Springs on Thursday, 9/17/20, I could not take a shower. During my 8-hour stay, I could not sleep either, I thought I was rolling over the hair. This was the dirtiest and disgusting place I have ever been.
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Date of stay: September 2020
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
AU$126 - AU$154 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality inn roseburg, roseburg quality inn
LOCATION
United StatesOregonRoseburg
NUMBER OF ROOMS
70
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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QUALITY INN-CENTRAL (AU$126): 2024 Prices & Reviews (Roseburg, OR) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Quality Inn-Central
Which popular attractions are close to Quality Inn-Central?
Nearby attractions include Susan Creek Campground (0.6 km), Ross Dress for Less (0.6 km), and Big Lots (0.7 km).
What are some of the property amenities at Quality Inn-Central?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Quality Inn-Central?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Quality Inn-Central?
Guests can enjoy free breakfast during their stay.
Is parking available at Quality Inn-Central?
Yes, free parking is available to guests.
What are some restaurants close to Quality Inn-Central?
Conveniently located restaurants include Burrito Vaquero Mexican Restaurant, Elmer's Restaurant - Roseburg, and Casey's Restaurant.
Are there opportunities to exercise at Quality Inn-Central?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Quality Inn-Central?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Quality Inn-Central?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Quality Inn-Central?
The staff speaks multiple languages, including English and Spanish.
Is Quality Inn-Central accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.