So been back to this property a grand total of 4 times since sept 2011....and each time I have been disappointed by this property. This place is a dump. So this time round AC unit failed and there was NO air coming in to the room all might. Woke up suffocating with a splitting headache. Sheraton this is not ok.... More

uponmy arrival I checked in and proceeded to room. The front desk clerk was abrupt and interrupted me when I was speaking. The room assigned to me (i am a preferrd guest) had not been cleaned. I was assigned alternate room and offered free buffet breakfast. The lobby was extremely loud due to wedding rehearsal dinner and children from the... More

When we arrived at the Sheraton the evening before our flight, we were informed that for ecological reasons, the air conditioning would not be available. Considering that the Sheraton sits on the airport runway, opening the window (it does open a smidgen) was problematic because of the noise. The Sheraton could have been open about their policy, publishing it on... More

We recently held a fundraiser event at the Sheraton and I was very pleased with the staff and the facility. The staff was so helpful and professional, the food was great, and the décor was lovely --the venue was perfect! I’ve received many positive comments from those in attendance. The whole experience, from planning, through the event itself, and finally,... More

In May 2012 I was responsible to plan and execute a 2-day business meeting at my site. 25 of the attendees were traveling from out of state and required hotel accommodations. The Sheraton Portland Airport Hotel staff provided special attention to every single detail. When the meeting attendees provided feedback at the end of the event each of them commented... More

First, I will say that I thought the staff did an outstanding job. Very nice service when I checked in. I got up to the room and had trouble with the TV remote. It would not let me turn on broadcast TV. I called the front desk. They sent up a very nice employee who figured out that I had... More

Great pool area and new workout facility. . I also enjoyed room service for breakfast and dinner in the dining room. More

This was my first trip to Portland and friends recommended the Sheraton Airport Hotel. As our goal was to hit the shopping destinations, we were told that this hotel was ideal due to its convenient access to the freeways. This hotel is an older low rise unit. Everything was neat, tidy, and clean. The fitness room was small and so... More

Excellent airport location. Staff goes overboard to help. Had a minor problem and they jumped all over it and acted like they really cared. Even the shuttle driver was great. This is my second visit and they truly understand the word, "service". More