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Hyatt Place Portland Airport / Cascade Station

3.0 of 5
9750 NE Cascades Parkway, Portland, OR 97220
Hotel amenities
Hyatt Place Portland Airport / Cascade Station
Ranked #8 of 127 hotels in Portland
GreenLeadersSilver level
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212 reviews from our community

Traveller rating
    128
    66
    10
    3
    5
See reviews for
Families
67
 
Couples
55
 
Solo
17
 
Business
46
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 22 May 2013 NEW

Visited Hyatt Place, Portland for a weekend stay, May 18th - 20th, 2013. We found this hotel to be absolutely exceptional; staff could not have been kinder or more helpful; rooms were surprisingly spacious with a full sitting area which could easily have been used as another bed as well as a super comfy, king sized bed in a separate... More

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Ryan H, General Manager at Hyatt Place Portland Airport / Cascade Station, responded to this review
23 May 2013

Thank you so much Sanadh for that generous review! We truly do have exceptional staff that are passionate about hospitality. We take pride knowing that the Hyatt Place model offers so many great amenities that the guests appreciate. Again, thank you so much for rating Hyatt Place Portland Airport on TripAdvisor and we look forward to seeing you in the... More

Murfreesboro, TN
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

My husband, son, and I stayed here for 2 nights May 16, 17. We absolutely loved this hotel, and my husband even said that he would stay at any Hyatt Place based on his experience at this one. The staff were very friendly and helpful. Breakfast area was large and clean, and the breakfast buffet offered a good variety of... More

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Timothy D, Assistant General Manager at Hyatt Place Portland Airport / Cascade Station, responded to this review
20 May 2013

Hello and thank you for your outstanding feedback! I am proud to say that all Hyatt Place hotels are virtually identical in design and functionality so, if you do choose to stay at other properties, they should definitely feel familiar! At our hotel, we do have 5 king rooms, our corner rooms, that have a different layout due to their... More

austin, tx
Top Contributor
61 reviews 61 reviews
29 hotel reviews
Reviews in 25 cities Reviews in 25 cities
140 helpful votes 140 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

We enjoyed our one night stay at Hyatt Place. The fresh, contemporary double queen room was the size of a junior suite and furnished with a large sectional sofa and ottoman, a desk, a mini fridge and microwave, and a large flat screened TV. The room provided ample counter, closet, and drawer space. We asked for a room in a... More

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See 7 more reviews by abbyAustin_Tx for Portland
Timothy D, Assistant General Manager at Hyatt Place Portland Airport / Cascade Station, responded to this review
20 May 2013

Dear abbyAustin_Tx, I am so happy to see that you enjoyed your stay with us! So that you are aware, we do have 5 rooms, our corner rooms, that have a different layout than the standard rooms. These king corner rooms have the bathroom and vanity near the entrance, rather than directly across from the beds as in our standard... More

San Francisco, California
1 review
5 of 5 stars Reviewed 18 May 2013 NEW

I stayed for one night on business, and I was so impressed by the exceptional value and quality of this hotel. The staff was top-notch professional, the amenities were in tiptop condition, and I just loved the generous complimentary breakfast spread, which included freshly made skillets breakfast sandwiches, fruit salad, fruit juice, milk, cereal, a variety of breads, coffee and... More

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Timothy D, Assistant General Manager at Hyatt Place Portland Airport / Cascade Station, responded to this review
20 May 2013

illinsf, Thank you so much for the 5-star review! I am excited to read that you were able to enjoy the variety of amenities that we offer here and that your stay was comfortable. I will be sure to share your outstanding feedback with my team! Thank you for rating Hyatt Place Portland on TripAdvisor! Best Regards, Tim Donnell Assistant... More

Houston
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 15 May 2013

We stayed here at this Hyatt Place on May-03 thru May-06, our very first time here. This is indeed a great location with Mt. Hood in the background, and a very nice mall across the street. This is a very~very safe location. Our stay was very relaxing, and to our surprise there was a Santa Claus seminar also. The staff... More

Was this review helpful? Yes 1
Timothy D, Assistant General Manager at Hyatt Place Portland Airport / Cascade Station, responded to this review
17 May 2013

Steve-DogerBlue , Hello and thank you so much for your feedback! It is truly an honor to be considered your "home in Portland" and I am glad you enjoyed your stay. I will be sure to share your kind comments about the service with my team and we look forward to your next visit. Thank you for rating Hyatt Place... More

Tacoma, Washington
Senior Contributor
47 reviews 47 reviews
18 hotel reviews
Reviews in 26 cities Reviews in 26 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 15 May 2013

We took our Grandson to Portland for a 3 day weekend. We went on the train. I picked this hotel, because it was on the Max-Light-Rail line. Our hotel was 2 blocks from the stop, very convient. We walk in & wow, what a nice hotel. We were able to check in early also. We got to our room on... More

Was this review helpful? Yes 1
See 4 more reviews by teenytinyterri for Portland
Timothy D, Assistant General Manager at Hyatt Place Portland Airport / Cascade Station, responded to this review
17 May 2013

Hello, teenytinyterri! I really appreciate your taking the time to review your stay and am glad to hear you had such a positive experience! Since you had mentioned using the Light Rail, I am excited to share with you a brand new package that we are offering: "Explore Portland". This package includes two complimentary day passes for the Max Light... More

Carlsbad, CA
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 13 May 2013

We stayed at this hotel for two nights after staying at Aloft Portland Airport for two nights. We were in town visiting our daughter and ended up staying a couple of extra nights. We decided to switch hotels to find out which one we would want to stay in next time we visit. Both hotels have a great location with... More

Was this review helpful? Yes 1
Timothy D, Assistant General Manager at Hyatt Place Portland Airport / Cascade Station, responded to this review
15 May 2013

Dear camfam6, What a fantastic review, thank you so much for your feedback! We know that you have several great hotel options at the Portland Airport and it touches us to see that your recent stay has encouraged you to return! Our complimentary breakfast and 24-hour pool/hot tub seem to be two of our biggest selling points and I am... More

San Antonio, TX
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 7 May 2013

We stayed here the first time because it was handy to my son's job. We continue to stay here because it is comfy and friendly. The food in their snack/quick meal area by the front desk is tasty and convenient. The shuttle to and from the airport is super handy for us to use, both when we arrive and depart... More

Was this review helpful? Yes 2
Timothy D, Assistant General Manager at Hyatt Place Portland Airport / Cascade Station, responded to this review
9 May 2013

Hello SAElle! It is wonderful to hear that you stay here whenever you are in Portland for the holidays; we really appreciate your continued business! Since you enjoy our Cafe' offerings, I wanted to let you know we recently added some new entree options (such as steak or beef stroganoff). You should definitely sample these on your next visit! Thank... More

Eugene, Oregon
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 May 2013

This is a nice airport hotel, conveniently located in the Cascade station near restaurants and shopping. The beds are very comfortable with a small wall separating the 2 sleeping areas. They offer a free breakfast that is a notch above most in offering some healthier choices.

Was this review helpful? Yes 2
Timothy D, Assistant General Manager at Hyatt Place Portland Airport / Cascade Station, responded to this review
2 May 2013

Hello cruizingirl! I am pleased to hear that you enjoyed your stay with us in Portland - I sure hope you were able to enjoy this beautiful weather that we've been having! I will be sure to pass on your comments to my breakfast team; thank you for sharing! We appreciate you for rating Hyatt Place Portland on TripAdvisor! Best... More

Auburn, Washington
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 28 April 2013

Stayed here for my sons birthday. I will definatley say very nice hotel to stay at, my wife and son enjoyed the pool and he loved that we could watch the plans landing.The hotel staff were excellent,Issac who checked me in was awsome, gave me a few ideas on some places to take our son for his birthday and took... More

Was this review helpful? Yes 1
See 5 more reviews by frank n for Portland
Timothy D, Assistant General Manager at Hyatt Place Portland Airport / Cascade Station, responded to this review
1 May 2013

Hello, frank n, and thank you so much for your feedback! I would, first, like to apologize for the discomfort you experienced with our beds. I will be sure to address this with housekeeping as this is not a comment we receive often. Additionally, I will share your kind comments regarding Issac's service with my management team and be sure... More

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Additional Information about Hyatt Place Portland Airport / Cascade Station

Also Known As:
Hyatt Place Portland Airport / Cascade Station Hotel Portland
Hyatt Place Portland Airport / Cascade Station Hotel
Address: 9750 NE Cascades Parkway, Portland, OR 97220
Region: United States > Oregon > Portland
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in Portland
#4 Onsen Hotels in Portland
#12 Business Hotels in Portland
Price range (per night): 116 AUD - 178 AUD
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Located within one mile of the Portland International Airport, and in the Cascade Station shopping area, the Hyatt Place Portland Airport/Cascade Station provides the ideal accommodations for anyone visiting Portland, whether it be for business or leisure. This cutting edge hotel is minutes from downtown Portland and several thrilling attractions including PGE Park, Oregon Convention Center and The Rose Garden (home of the Trail Blazers). For the business traveler, you will also find our location conveniently located within a few miles of several local Corporations such as Toyota, Rentrak and Boeing. ... more   less 
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Hyatt Place Portland Airport / Cascade Station
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