We stayed here twice--March & April 2012. Both times the prices were good, the rooms were clean, nicely appointed, and ample sized, and the desk staff were pleasant and helpful. A nice service was calling us 10 minutes after we checked in to see if everything in the room was okay.
The only criticism we had was that the breakfast...
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The Best Western Horizon Inn in Medford would not support a goverent rate or military discount to an active duty member (and iraq war vet) on Memorial day weekend because (per the front desk clerk) "no discounts were allowed on the holiday weekend because of high volume." Very disappointed that the support to the military is based on short term...
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The front desk staff was great, the room is tired looking but a good price and sometimes that's a great thing. We were traveling for a family emergency and not looking for a fun atmosphere but the room was comfortable and we had what we needed, the fridge, the microwave and a bed. Although the kid's basketball teams that were...
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My only complaint was noise level. I stayed on first level near the front of the hotel. I could hear traffic from the street. I could also hear the occupants from the adjoining room.
The breakfast was average, nothing spectacular. The check in was easy, had my checkin ready to go upon my arrival. Staff were very friendly. Would definitely...
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Room was okay, bed was good but bathroom and counter area could really use and update as well as the TV! Over grouted @bathub made it look dirty on floor as well as crack tiles. The walls are paper thin between room #60-61. The staff at the front deck was very courtious and professional. Breakfast was served in a tiny...
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Thank you so much for your great feedback. We warmly accept all comments as an opportunity to improve areas we may have over looked. You can bet that I have my team over in this room checking the grout and tile and making any repairs needed. While I found your rate to be $75.00, I did notice your pet fee...
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Room was very comfortable clean and wonderful serviced. Staff,even maintance personal very friendly. Christal and megan very helpful on places to eat and area attractions. Overall personal great. My work has put me in many motels around the state in four years. I have enjoyed medfords barnett road the best. Randel
Home away from home is one of the nicest things a guest can say. It means to us, that we have achieved the level of hospitality that made your visit relaxed and pleasurable. Such a comment coming from a well traveled business person, is high praise indeed. Thank you so much for choosing the Horizon Inn, we are very grateful...
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We were on our way home after nearly a three month vacation...the joy of retirement...and had had quite a day traveling through the mountains. My husband usually naps in the afternoon and we were not sure if the room would be quite enough at that time of day. It was. The staff was extremely accomodating in setting us up for...
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We are so excited to read your review! How gratifying for us all, to read that we were an extension of an amazing part of your retirement travels. The staff at Horizon Inn takes great pride in comments such as yours and we are genuinely grateful when our guests carve out time in their day to get online and share...
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I travel often to major cities chosing sites for a national women's conference. I'm booked in lovely rooms, wined and dined as they want my business. On a personal trip I was greeted like Royalty at the front desk by Meghan. Rooms were pleasant and clean. Breakfast room was tiny, but Carman kept it spotless and not just the usual...
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What a great review for my team to read. Carmen just left the office walking on air because of the nice things you said. We couldn't agree more about Megan, she is a service super star. We are so delighted that you enjoyed your stay with us and that you experienced what we try very hard to impart on our...
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I booked a double queen room for my family and when we checked in, I was impressed. The front desk staff was very helpful and the rooms were nice and clean. Breakfast was a little underwhelming, I recall there was sausage gravy, biscuits, muffins, cereal, oatmeal and 2 different types of juice. The mattresses in the room were like trying...
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Thank you so much for the very kind words. We are replacing beds this year, so hopefully your next stay will be more comfortable. When someone comments "great value", we always take that as a particularly high compliment because it means we hit the sweet spot. Thank you again, you feedback is always welcomed!
Gratefully,
Darby Stricker
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we arrived at the BW Horizon inn with out a reservation. the front desk clerk, Megan, was very helpful assisting us with a king-smoking room. AND she took great pains to resolve some issues with our Rewards card really by going above and beyond the call of duty!! we were VERY impressed. Thank You, Megan!!
Thank you so much for the very kind review of our service and most especially your raves about our Megan. We couldn't agree more about her award winning performances at the front desk, she is one of our superstars!
We are very grateful that you took the time out of your day, to stop by tripadvisor and share your experience...
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