CLEAN, front desk very helpful. Beds were comfy. We would use this hotel again if we go back that way. Full breakfast was good. Clean pool and hottub. Quit breakfast too early though.
- Best Western Madras
- Madras Best Western
- Best Western Madras Hotel

CLEAN, front desk very helpful. Beds were comfy. We would use this hotel again if we go back that way. Full breakfast was good. Clean pool and hottub. Quit breakfast too early though.
The people working the front desk were extra nice and accommodating and went out of their way to help us with our BW rewards card.
The room was smaller than most we usually get at BWs but it was clean and the bed was comfy. We slept good and that's important.
My only "sorta complaint" was that they want to...
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On behalf of our staff I want to thank you for your kind words. I will pass this along to the rest of my staff. We have considered a split breakfast to add an additional hour for vacationers and late risers. A continental for the first hour and the full hot breakfast for the next three hours. This would allow...
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We take many road trips staying one night at each hotel. Last summer we decided to drive through Central Oregon on our trip south. Madras was along this route, and we have stayed at many Best Westerns so we tried this one out. The rooms were nice and clean, but what really impressed me was how attentive the staff was....
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We appreciate the time you have taken and the comments you have provided on TripAdvisor. It is rewarding to our staff to know that you had a great time and enjoyed your stay at the Best Western Madras Inn. Thank you for your kind words and we appreciate your review. Thank You! Clifford Reynolds, General Manager
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We headed to Madras for Thanksgiving with the in-laws. Their home was already packed with other family, so we booked a room closest to their house. I have to admit, I was a bit uneasy about staying in any hotel when there is a widespread problem of bed bugs in the Portland area. Their website told us if they had...
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Thank you for your kind words and Positive review. We are so pleased that we could serve your needs, and relieve some of your stresses during the Thanksgiving day weekend. We all look forward to your return. Thank you! General Manager, Clifford Reynolds
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I was working nearby on a business assignment and chose to BW in Madras because it was my closest option. I was not disappointed. The service was excellent, the rooms were clean. I work early in the AM and many hotels say breakfast is from 6 to 9 so they start putting out breakfast at 6. Every morning when I...
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On behalf of our staff thank you for your time and positive comments regarding our hotel. We are very happy that you were able to serve your needs while you visited our town for business. We look forward to serving you in the future. Thank You! General Manager, Clifford Reynolds
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I was taking a week-long, meandering journey all around Oregon with no reservations. One day, as dusk approached, I found myself pulling into Madras. The Best Western looked OK, and the reviews I found from a quick search on my phone made it seem like the better choice in the area.
I was not disappointed! The room was $85 with...
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Wow, what kind words of praise. Our entire team and myself included want to thank you for your positive review. I hope that you find exceeded expectations on future travels. Thank You! General Manager, Clifford Reynolds.
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The room was clean desk clerk was nice. We found the wireless didn't work well and the pool was dirty overall it was just okay. After our amazing experience in the Best Western Bayshore inn in Eureka we were disappointed.
Thank you for taking the time to write a review on TripAdvisor. I personally want to inform you that we have upgraded our wireless network. We have gone from 5 wireless access points to 12 in order to ensure that full coverage will be available throughout the entire property. Another issue we are addressing is that of the pool situation...
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In going back and reading previous TripAdvisor reviews for this BW, I was surprised by how negative some were as my own experience was OK, value seemed good (at $80 per night plus taxes), and in fact the hotel (and Madras) exceeded my modest expectations.
I was in Madras for my first time, with my family, to attend the Rockhound...
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Thank you for your kind words, we are looking at ways to improve. We do have plans to replace our current metal framed windows with a energy efficicent alternative. And would like to know of other ways that you saw during your stay that would help us improve.
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We stayed there with our children. The room was very accommodating for families with children. The room had 2 queen size beds that were very comfortable. This is on a busy road, but traffic dies down at night so we had no problem sleeping. The breakfast was much nicer than the typical continental we have had in other places. Big...
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Thank you for your positive review on TripAdvisor. Our entire team gets to read all the reviews and it is uplifting whenever they hear about positive comments from our guests during their stay with us. Thank you! General Manager, Clifford Reynolds
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I would not recommend this place for the price they are charging. The rooms were small and cramped. The sink and vanity were not in the bathroom. The beds were good, but the proximity to a very busy highway caused some sleep disruption. Breakfast was ok, not great. No lids for the coffee, They did not not offer daily newspaper....
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Thank you for taking time to write a response on TripAdvisor. I do want to express a level of concern to your remarks during your stay. I understand that when we get full we do have a lot of vehicles in our parking lot. We do have 50 spaces for 46 rooms but sometimes that just isn't enough and even...
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