We flew into Medford and drove to grants pass for the start of our vacation, the first comment when wife and daughter seen hotel was are you kidding, the outside looks a bit dated, once we checked in they were pleased on cleanliness and how nice staff was, if your into clean rooms and friendly staff this is the place... More

Hello everyone,Just thought i would let you know alittle about this Best Western. It was a VERY nice place to hang my hat for the night. It had ALL the things i really did Need!, A place for me and Shell,And of course,My Wooo's lol.Beds were comfy,T.V. was nice,And the B-rats were VERY Yummmmy indeed lol! The Resturants were just... More

We stayed two nights here. We had earned a free night ,and paid for one night. We stayed both nights in the same room. The room was very clean. We had a whirlpool tub in our large bedroom. The tub was very clean, and felt wonderful. Our bed was comfortable; it was quiet outside, and we slept wonderfully. The towels... More

We recently stayed four nights at the Best Western Grants Pass Inn, Oregon, and consider it some of the best customer service that we have received in years of motel stays. Robin was a stand-out along with a very cheerful and courteous staff. She handled our special requests with a smile, and made spot-on recommendations for restaurants. We were also... More

Generally, I find it annoying to have young people assist me. Their lack of education, customer service and knowledge of the area has become limited. Falyn is a young, rep for this hotel. Our trip was wet, and we were a family of three generations. This young lady was training a new employee. Oh Boy, was I fooled. Falyn was... More

Stayed one night after going to the Oregon Caves, was ok for a quick stay. Front desk staff nice, property is older but has been updated. While rooms were clean and beds comftorable, the updating did not seem complete. New carpet, bath area but small old dresser and small tv. Table and chairs placed by window right in front of... More

Just a nice clean older hotel/motel style. Nothing too special but clean and comfy. Breakfast is a bit skimpy and no real room for quests. Great location to Elmer's restaurant next door. Easy in and easy out. Friendly and quiet.

Had a fear at first when we arrived and there was a closed sign on the pool. No worries as the hot tub was open. The pool was as well, but it was not heated. Took a few polar plunges. Robin the front desk gal was swamped at check in and handled the phones and clients like a pro. I... More