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Hilton Eugene & Conference Center

3.0 of 5
66 East 6th Avenue, Eugene, OR 97401
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Hilton Eugene & Conference Center
Ranked #22 of 32 hotels in Eugene
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224 reviews from our community

Traveller rating
    37
    72
    62
    38
    15
See reviews for
Families
43
 
Couples
48
 
Solo
21
 
Business
81
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Cedar Hill, Texas
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 25 May 2013 NEW

Stayed here while visiting a friend. The location was perfect. We could walk to several restaurants and felt completely safe. The room was very clean with nice decor and the view was great. Parking fee per day was a little high but other then that it was a great stay.

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Prineville, Oregon
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

The event we were attending was downtown and this was the perfect place to stay! We could walk safely and easily to the event location from the hotel. We even found a great coffee shop that served Stumptown Coffee not too far away. The hotel was nice, clean, and very accomodating with our two dogs.

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jodychall, General Manager at Hilton Eugene & Conference Center, responded to this review
21 May 2013

Dear TripAdvisor Member, Thank you for taking time to provide your review regarding your recent stay with us. Your feedback has great value to us and is very much appreciated. I am very pleased that you found our central downtown location perfect for your needs. We are right in the heart of Eugene with very easy access to hundreds of... More

Eugene, United States
1 review
3 of 5 stars Reviewed 16 May 2013

I booked the romance package for an anniversary gift. Paying twice the regular room rate, we received champagne without warning (would have liked to choose the time) and had to inquire to find out info about our "full american breakfasts" at the front desk - not convenient nor timely. Ruined what surprises I had planned in both circumstances.

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Review collected in partnership with Hilton Hotels & Resorts

jodychall, General Manager at Hilton Eugene & Conference Center, responded to this review
21 May 2013

Dear TripAdvisor Member, Thank you for sharing your review about our hotel. Our guest feedback is very important to us and I appreciate the opportunity it provides. I am very sorry that our front desk staff did not provide you with details related to the Romance Package that you reserved. I will discuss the process for this package with our... More

Portland, United States
1 review
4 of 5 stars Reviewed 13 May 2013

Nice facility in the heart of Eugene, with clean and comfy rooms, great bathroom supplies, and wonderful staff. Close to delicious restaurants Rye and Belly. Make sure you use your "Do not disturb" sign as the rooms are maintained by a zealous cleaning staff. Clearly, there could be much worse problems than that, but no need to enter my room... More

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Review collected in partnership with Hilton Hotels & Resorts

jodychall, General Manager at Hilton Eugene & Conference Center, responded to this review
21 May 2013

Dear TripAdvisor Member, Thank you for taking time to write your review about our hotel. I greatly appreciate your feedback and the opportunity to improve our product and services as a result. I am very sorry that our housekeeper entered your room earlier than expected and understand how this could be an inconvenience to you. Please know that I will... More

Stillwater, Oklahoma
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 9 May 2013

This is a smaller Hilton, not so posh but very comfortable and clean. It's in a good location, near downtown with lots of shops as well as lots of restaurants and bars (easy walking distance). Staff is nice and helpful, and overall it's a good relaxing place.

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jodychall, General Manager at Hilton Eugene & Conference Center, responded to this review
9 May 2013

Dear TripAdvisor Member, Thank you for taking time to share your review of our hotel. Your feedback is important to us and very much appreciated. I am very pleased that you enjoyed our excellent downtown location. There are indeed many great shops and unique restaurants in the downtown neighborhood that our guests are able to enjoy. I am equally pleased... More

Memphis, Tennessee
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 7 May 2013

I recently stayed a week in the Hilton Eugene Conference Center. The staff was very helpful. From the front desk to the cleaning staff, everyone treated you as you were their most important guest. Great Customer service. The hotel is right in the center of night clubs and some nice places to eat. The hotel also had really good food.... More

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jodychall, General Manager at Hilton Eugene & Conference Center, responded to this review
9 May 2013

Dear TripAdvisor Member, Thank you for sharing your review about your recent stay at our hotel. Our guest feedback is very important to us and we appreciate the opportunity it provides. I am very happy that you found all of our staff to be warm and welcoming. The team takes great pride in delivering exceptional hospitality and ensuring every guest... More

Corvallis, Oregon
Top Contributor
390 reviews 390 reviews
28 hotel reviews
Reviews in 50 cities Reviews in 50 cities
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 6 May 2013

We stayed 1 night at the Hilton while attending an event downtown. It was great that we were able to get into our room early and the front desk agent, Tako, was so friendly and helpful. This place is walking distance to Saturday Market, 5th St. Market and many downtown shops and restaurants. The rooms have a nice view of... More

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See 15 more reviews by plaidbagel for Eugene
jodychall, General Manager at Hilton Eugene & Conference Center, responded to this review
9 May 2013

Dear TripAdvisor Member, Thank you for sharing your review of your recent stay at our hotel. I greatly appreciate the opportunity your feedback provides. I am pleased that you enjoyed many of the wonderful amenities we have to offer, as well as our terrific downtown location. The Saturday Market is a very popular destination for our guests. We are currently... More

Manchester WA
1 review
5 of 5 stars Reviewed 29 April 2013

The bellman at the Eugene Hilton, Robert (from Brooklyn), was EXTRAORDINARY. He went far beyond his duties. He provided the information we needed, made sure we were comfortable and that all our needs were met. My friend was handicapped and he treated her with the utmost respect and care. We travel often and have never had a bellman treat our... More

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jodychall, General Manager at Hilton Eugene & Conference Center, responded to this review
2 May 2013

Dear TripAdvisor Member, Thank you for taking time to share your review of our hotel. We appreciate the opportunity that your feedback provides us. Robert is indeed a tremendous team member! His genuine hospitality is frequently commented upon by our guests. We are very fortunate to have him at our hotel. I will be sure to share your comments with... More

Portland, Oregon
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 27 April 2013

I was here the weekend of April 26-27 2013 for a weight loss convention and were told by the chapter to be here for morning workshops and classes. We could not get a room till almost 4pm and never were told this was going to happen. The food for us thousands and thousands of chapters in Oregon was very high... More

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jodychall, General Manager at Hilton Eugene & Conference Center, responded to this review
1 May 2013

Dear TripAdvisor Member, Thank you for sharing your review of your experience at our hotel. We sincerely apologize if you felt in any way unappreciated or unassisted during your stay. This has been addressed with our team and we will be attempting to contact you to better understand your experience. Thank you again, we look forward to the opportunity of... More

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Portland
Senior Contributor
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11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 25 April 2013

We were at a convention recently and, although the convention rate included parking and wi-fi, we were not impressed by this older property. Eugene is not that large a city to pay rates as high as we did. The coffee service in the room had atrocious coffee and the pink packages of sweetener were solid and had to be broken... More

Was this review helpful? Yes
jodychall, General Manager at Hilton Eugene & Conference Center, responded to this review
27 April 2013

Dear TripAdvisor Member, Thank you for sharing your review of our hotel. Our guest feedback is very important to us and we appreciate the opportunity it provides. I am very sorry that we did not meet your expectations for this stay. We are currently under renovation with updates to all of our guest rooms and public space. I am positive... More

 
 
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Additional Information about Hilton Eugene & Conference Center

Also Known As:
Hilton Eugene And Conference Center
Hilton Eugene Hotel Eugene
Hilton Eugene Hotel
Hilton Eugene
Eugene Hilton
Address: 66 East 6th Avenue, Eugene, OR 97401
Phone Number:
Region: United States > Oregon > Eugene
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Onsen Hotels in Eugene
Price range (per night): $107 - $337
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
A high-rise hotel offering great city views and close to shops and restaurants. ... more   less 
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