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Extended Stay America - Oklahoma City - Airport Hotel

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Extended Stay America - Oklahoma City - Airport

2.0 of 5
4820 West Reno Ave., Oklahoma City, OK 73127
Hotel amenities
Extended Stay America - Oklahoma City - Airport
8 traveller photos
Ranked #79 of 133 hotels in Oklahoma City
2.5 of 5 stars 17 Reviews
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17 reviews from our community

    Trip type
Traveller rating
    4
    2
    1
    3
    7
Date Rating
Conneaut Lake, Pennsylvania
1 review
“Very pleased”
4 of 5 stars Reviewed 30 April 2013

I traveled from Northwestern PA to OKC for my cousin's wedding. I traveled with my dog, my 8 year old and my 80 year old wheelchair bound grandmother. I booked my room via internet, specifically requesting a handicapp accessible room. I knew I would not be there at check-in and called the hotel to let them know that I would... More

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1 review
“i will never stay here again”
1 of 5 stars Reviewed 29 April 2013 via mobile

Horrible experience. I would not recommend staying here. Hotel manager was rude. Someone was throwing a party on my floor being incredibly loud. I receieved a phone call from the manager being very snotty telling me I need to leave. I was laying in bed unable to sleep and I was blamed for the noise. I had a terrible terrible... More

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Portland, Oregon
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
Reviews in 27 cities Reviews in 27 cities
18 helpful votes 18 helpful votes
“kind of run down,wouldnt go back”
2 of 5 stars Reviewed 20 March 2013

I have seen worse ..its just the vibe and the overall vibe of OKC is scuzzy nowadays. I used to like OKC but thats getting to be about 15 years ago. It just sucks now. This ESA is kinda dirty outside and the rooms just seem overused though they have been renovated within the last year. I like the Candlewood... More

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Region39, Manager at Extended Stay America - Oklahoma City - Airport, responded to this review
25 March 2013

Thank you for taking the time to make us aware of your experience. I know how committed we are to satisfying our guests. Given this commitment, it was with great concern that I read the rest of your account. You have my most sincere apologies that your stay wasn't totally enjoyable. It is my pleasure to provide you with an... More

1 review
“Home away from home.”
5 of 5 stars Reviewed 13 March 2013 via mobile

This is a very comfortable, clean hotel with large rooms, comfortable beds, and very friendly staff who go out of their way to make you feel at home. They always call you by name and are willing to do anything they can to make you feel welcome. I highly recommend this hotel and look forward to staying again.

Was this review helpful? Yes
Region39, Manager at Extended Stay America - Oklahoma City - Airport, responded to this review
13 March 2013

Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to... More

Oklahoma City, Oklahoma
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
“Thieves work here”
2 of 5 stars Reviewed 3 March 2013

Make sure not to ever accidently leave anything behind in the room because you will never see it again. I forgot a couple of things, like 2 or 3 pieces of clothing, and after repeatedly going back and asking what happened to them no one had any idea. I am absolutely sure of what I forgot in the room, The... More

Was this review helpful? Yes 1
See 6 more reviews by Rene X for Oklahoma City
Manager_11525, Owner at Extended Stay America - Oklahoma City - Airport, responded to this review
8 March 2013

I appreciate you taking the time to write a review of your experience with us. The staff and I strive to provide friendly service, clean rooms and comfortable surroundings for all of our guests to enjoy. As well, we are constantly revamping our procedures to ensure that our guests and their belongings are safe at all times. Please know, the... More

Oklahoma City, Oklahoma
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Had a very comfortable time.”
5 of 5 stars Reviewed 23 January 2013

Nice hotel, service and staff was great. After getting stuck in snow on the way from Phoenix, I phoned and let them know that this was going to be a very late check in. The staff waited up for me untill 2-30am in the morning. When I arrived they were smiling and my room was ready. Hotel was close to... More

Was this review helpful? Yes
Region39, Manager at Extended Stay America - Oklahoma City - Airport, responded to this review
24 January 2013

Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to... More

Phoenix, Arizona
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Very Nice Hotel!”
5 of 5 stars Reviewed 16 November 2012

After an exhausting 900 mile drive from Phoenix, this hotel was a great place to stop over for the night. The lady at check-in was very professional and friendly. My room was very clean, comfortable and bright, with all new appliances, bedding, carpet & dishes. My room was missing a TV remote, and the nice lady at the front desk... More

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Region39, Manager at Extended Stay America - Oklahoma City - Airport, responded to this review
22 November 2012

Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to... More

Philadelphia suburb
Senior Contributor
48 reviews 48 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
“Inexpensive option close to the airport”
3 of 5 stars Reviewed 12 July 2012

I gave stayed here before. This time the room seems to have been refreshed. The kitchenette is clean and very function able. The bathroom is certainly adequate. The bed is comfortable. I asked for additional pillows at the front desk and they were given with a smile. Kathi at the front desk was very friendly. The television channel selection is... More

Was this review helpful? Yes 1
See 5 more reviews by umcpastor for Oklahoma City
ChristopherTM, Manager at Extended Stay America - Oklahoma City - Airport, responded to this review
19 July 2012

I recently received a copy of your review of the Extended Stay America Oklahoma City - Airport. We take great pride in offering a clean, comfortable room at an affordable price, so I was happy to read your comments about your accommodations. However, I was disappointed to read the rest of your remarks. Please accept my most sincere apologies. We... More

albuquerque
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Not good”
1 of 5 stars Reviewed 5 June 2012

I think I'm feeling the same as other reviewers. We picked this hotel because of location. What a mistake. The hotel is not in the best location. The lobby looks very worn. They don't answer their phone. The room had new carpet but my wife wasn't sure it had been cleaned. Our upstairs neighbor sounded like he was about to... More

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Management response:
12 July 2012

Thank you for taking the time to review your recent stay at Extended Stay America Oklahoma City - Airport. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. The experience you described is truly regrettable. We strive to ensure that our guests have... More

Afton, Oklahoma
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“very quit ,peaceful, and very clean”
5 of 5 stars Reviewed 8 April 2012

real friendly helpful people at desk. i would stay again if in the area. my stay was 8 weeks, it all went great...

Was this review helpful? Yes 1
Management response:
16 July 2012

Thank you so very much for your glowing review of Extended Stay America Oklahoma City - Airport. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm)... More

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Additional Information about Extended Stay America - Oklahoma City - Airport

Also Known As:
Oklahoma City Extended Stay
Extended Stay Oklahoma City
Address: 4820 West Reno Ave., Oklahoma City, OK 73127
Region: United States > Oklahoma > Oklahoma City
Amenities:
Business Centre Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #79 of 133 hotels in Oklahoma City
Price range (per night): 57 AUD - 63 AUD
Hotel Class:2 star (2*)
Reservation Options:
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Extended Stay America - Oklahoma City - Airport
4820 West Reno Ave.
Oklahoma City, OK 73127
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