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All 133 Oklahoma City hotels

Extended Stay America - Oklahoma City - NW Expressway

2.0 of 5
2720 Northwest Expressway, Oklahoma City, OK 73112
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Extended Stay America - Oklahoma City - NW Expressway
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38%
Ranked #87 of 133 hotels in Oklahoma City
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26 reviews from our community

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Date Rating
1 review
5 of 5 stars Reviewed 11 May 2013 via mobile

Price was very good for the area, we booked through hotels.com. Staff was exceptionally friendly and helpful. Room had stove top and cooking pans and plates if you wanted to cook. Had good tv channels. Breakfast was simple, but good to get the day started. Oatmeal, snack bars, muffins, fruit. Great stay!

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Manager_11525, General Manager at Extended Stay America - Oklahoma City - NW Expressway, responded to this review
13 May 2013

Thank you for your glowing review of our property. It's great to hear that we were able to provide you with great customer service and a great room at a great rate! We truly enjoyed having you stay with us. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay... More

Tulsa, Oklahoma
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 7 May 2013

Very Good Experience. Perfect room for a quick stay over. Had a nice refrigerator,stove, sink. I did not need them, but would definitely utiilize them if needed. The price was excellent, I only paid 55.00 for one night, the hotels in the area were running as high as 129 per night. Awesome deal.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Oklahoma City - NW Expressway, responded to this review
13 May 2013

Kevin - Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased with all of the in-room amenities we offer and our great room rates. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future More

Monument, Colorado
1 review
1 of 5 stars Reviewed 28 April 2013 via mobile

During initial check in I arrived at 9 am and was told to come back at 2 or 3. The hallway and room reeked of cigarettes; I opened one of the dresser drawers and found ashes (supposed to be a non smoking room) housekeeping inconsistent no soap to begin with; Kleenex never replaced. My bathroom light burned out and was... More

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1 review
5 of 5 stars Reviewed 26 April 2013

i felt as if i was at home, and it very peaceful and quiet i like that nobody really bothered the room or me, but was still available if i needed them, the workers at the front desk were fantastic and they were so kind regardless of the issue or problem, i defenitely would come back here for sure

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Dallas, Texas
1 review
3 of 5 stars Reviewed 3 April 2013

I've stayed at this location several times and I've never had any issues with noise unlike other extended stay hotels. I love the fact that there is a Walgreens within walking distance. Check in is always a breeze. The last time I stayed, I arrived 45 minutes early and asked to change my room from queen to king. The front... More

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Region39, Manager at Extended Stay America - Oklahoma City - NW Expressway, responded to this review
4 April 2013

Thank you for taking the time to write a review of your stay. I sincerely apologize that we were unable to make it right before your left! We continually work to improve our hotel, so I really appreciate your comments and concerns. If you have any additional feedback, please reach out to me at oce@extendedstay.com. I do hope that you... More

Oklahoma City, Oklahoma
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 25 February 2013

In looking at the other recent reviews.....they did not go through "retraining" We only stayed here because my husbands company booked it. Upon check-in the front desk clerk was friendly, (jackie, I think). The room is aged, dated, dirty and not well maintained. (There is a "help wanted" sign out front, hmmm) The hallways smell ..... Old..... Except for the... More

Was this review helpful? Yes 2
Lance D, Manager at Extended Stay America - Oklahoma City - NW Expressway, responded to this review
27 February 2013

Thank you so much for your response! I do agree with you that the left trash was unacceptable. I have spoken with our staff and have begun to make way with this concern. I hope that you see changes while you're still with us, and I look forward to making our hotel more comfortable for you and your husband. If... More

Hutchinson, KS
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 25 February 2013 via mobile

I read reviews prior to our stay here and was pretty leery but we stayed because i liked the fact the management responded to the previous reviews and appeared to care about the facility and making positive changes. It wasn't terrible. It was what we paid for. The customer service was good. Coffee in the lobby was good and more... More

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Lance D, Manager at Extended Stay America - Oklahoma City - NW Expressway, responded to this review
27 February 2013

Thank you for your feedback, because with out it, we wouldn't be able to grow and move forward. I'm glad to hear that your stay had highlights, but would also like to apologize for the missing soap in your room. I have met with my staff to always ensure that we fully stock our rooms and that we always have... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 27 January 2013 via mobile

The hotel was hard to find in the first place. Then when we checked in the lady was dressed very sloppy. When we got to the room it looked like it hasn't been cleaned in a long time. The carpet had stuff all over it. The counters in the kitchen and bathroom were gross and I wouldn't touch it. And... More

Was this review helpful? Yes 1
Region39, Manager at Extended Stay America - Oklahoma City - NW Expressway, responded to this review
29 January 2013

I recently received a copy of your review, and wanted to take a moment to respond. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. As this hotel’s manager, I challenge our staff to continually improve the experience... More

Oklahoma City, Oklahoma
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 21 January 2013

When's the last time you stayed at a motel and they ran out of: *toilet paper (really, no joke) *bath towels (in all fairness, WE got the last ONE) *dish cloths (kitchen in suite) *coffee *remotes for the t.v.'s ? ....there's more, but let's move on to another subject Cleanliness: No such thing here... When we checked in, I immediately... More

Was this review helpful? Yes 1
Region39, Manager at Extended Stay America - Oklahoma City - NW Expressway, responded to this review
31 January 2013

I recently received a copy of your review, and wanted to take a moment to respond. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. As this hotel’s manager, I challenge our staff to continually improve the experience... More

Michigan
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 21 December 2012

I booked this online through Travelocity. The pictures looked good and the hotel seemed like a nice place. When I got there, the lady at the front desk was very kind and mentioned she had only been working there a few months. When I got to my room, things were not clean, hair was on the sinks and on the... More

Was this review helpful? Yes 1
See 2 more reviews by MartyMarra for Oklahoma City
Region39, Manager at Extended Stay America - Oklahoma City - NW Expressway, responded to this review
23 December 2012

I received a copy of your review, and wanted to take a moment to personally respond. The issues you described is not acceptable, and I sincerely apologize for your experience. To prevent this from happening again, my team will be going through re-training. We continually work to improve our hotel, so I really appreciate your feedback and I hope that... More

 
 
 
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Additional Information about Extended Stay America - Oklahoma City - NW Expressway

Also Known As:
Extended Stay Oklahoma City
Oklahoma City Extended Stay
Address: 2720 Northwest Expressway, Oklahoma City, OK 73112
Region: United States > Oklahoma > Oklahoma City
Amenities:
Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #87 of 133 hotels in Oklahoma City
Price range (per night): $63 - $70
Hotel Class:2 star (2*)
Reservation Options:
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