Checked into hotel about 3:00 in the morning after traveling. Key machine was malfunctioning and had to wait for about 5 minutes to get a room key. We were given a first floor room and the keys didnt work. Went back to desk and got a key that finally worked. The room was clean, however, the bathroom door was dragging... More

Although the hotel was clean and the staff friendly the rooms needed an update. Most of the newer hotel have the comfort top mattresses, this was the old fashion type mattress, very hard. The pillows were hard as rocks The TV was terrible,video and sound were out of sync. Don't even go down for the so called breakfast, it was... More

We checked in the hotel...after a long day on the road. I trust Holiday Inn express hotels to be comfortable..clean and well managed...or would stay at the local Hampton Inn. Things seemed okay...but the manager gave us incorrect information on wireless in the room (told us there was none)...the pool was cloudy...and when I got up at 4AM to take... More

Had reservations that had been secured with my personal credit card. When we travel, we all ante a certain amount and get a debit card from our bank. We use this card for gas and lodging. This hotel has a policy that they will not take a card like that because it has no name on it and if the... More

This Hotel is by far one of the nicest hotel I have ever stayed at. While in our room, I forgot that I was even staying in a Holiday Inn Express and not some 5 star hotel. The room was decorated so nicely and not the usual traditional fare. The bed was so comfortable. Even downstairs, the breakfast was great... More

My husband and I stayed for a few nights with our kids while visiting relatives. It was a great value, the staff was helpful and the accomodations were clean and comfortable. The hotel is located centrally and near a highway so it's easy to get to places. Would definitely recommend! More

Our event cancelled 10 minutes after we checked in. The woman at the front desk offered to cancel our room saying that if we checked out by 6 PM we would not be charged. So we did that and she gave us a cancellation number. Later we received our credit card bill with a room charge on it. Manager Robbi... More

This is just your average hotel with a smallish indoor pool. We did see ants in our room which was disheartening but after inspection the room was okay. This was our last hotel after spring break and we paid more here than any other hotel but all the others were full. More

This is a lovely hotel and we appreciate that they have a no pet policy (due to allergies) however; the customer service and lack of friendly staff leave a lot to be desired and can certainly ruin one's hotel visit. As we entered the front lobby and approached the check-in desk, the front desk staff lady named "Kathy" was on... More