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Holiday Inn Express Hotel and Suites Edmond

2.5 of 5
3840 E 2nd Street, Edmond, OK 73034
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Holiday Inn Express Hotel and Suites Edmond
Ranked #3 of 15 hotels in Edmond
4.0 of 5 stars 23 Reviews
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23 reviews from our community

    Trip type
Traveller rating
    9
    8
    3
    1
    2
Date Rating
Memphis
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 18 April 2012
2
people found this review helpful

This is a good one, clean rooms, no drama, no issues with internet connection..... I called to get an early arrival and they were accomodating. Breakfast was free and better than the normal free breakfast. Eggs were good and ham, sausage, etc. TV worked, bed was soft and place was clean. Couldn't ask for more on a business trip

Was this review helpful? Yes
tomward405, General Manager at Holiday Inn Express Hotel and Suites Edmond, responded to this review
19 April 2012

Thank you for taking the time to contribute to our guest reviews. We really appreciate any and all feedback. Positive feedback is always nice, but negative helps us to do better where we are slacking. We really appreciate the kind words and hope to see you back in the future. I will make sure the rest of the staff reads... More

tulsa
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 13 April 2012

Hotel room remind me more of a quality inn or best western. Healest mattresses I have slept on in a long time. Old school AC system in the window difficult to control temp, no central air. Worst of all, they had rotten milk out for breakfast. One person said their milk rated sour, mine was kinda warm. When I got... More

Was this review helpful? Yes
tomward405, General Manager at Holiday Inn Express Hotel and Suites Edmond, responded to this review
16 April 2012

Thank you for taking the time to contribute to our guest reviews. I am very disappointed in how my staff handled the situation. I will certainly get with my staff to make sure the standards are held in highest regards to our guests. We want everyone to have a wonderful stay every time, I apologize that we fell short during... More

New York City, New York
Senior Contributor
49 reviews 49 reviews
Reviews in 30 cities Reviews in 30 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 21 February 2012
1
person found this review helpful

This Holiday Inn is representative of the usual Holiday Inns but the staff is super friendly. Upon my arrival, there was a fruit basket in the lobby which was a nice touch and healthier than the cookies that some hotels offer. Room was clean and quiet. Beds and linens were ample, clean, and comfy. Requested a wake-up call but never... More

Was this review helpful? Yes
tomward405, General Manager at Holiday Inn Express Hotel and Suites Edmond, responded to this review
22 February 2012

Thank you for taking the time to review our hotel. We appreciate all the feedback we can get as it helps us to keep improving our location for our valued guests. I am glad you had a wonderful stay and we look forward to having you back in the future. Thank you again for taking the time to write us... More

Dallas
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 27 December 2011
1
person found this review helpful

Crazy thermostat was a pain to control in our room. It would warm, then switch to cool air, then to warm, never getting the temp that was selected on the pad. We came in at night and it was cold in the room taking an hour to warm up. Irritating. The room was clean, service was fine, bed was ok,... More

Was this review helpful? Yes
tomward405, General Manager at Holiday Inn Express Hotel and Suites Edmond, responded to this review
22 February 2012

Thank you for taking the time to review our hotel. I am deeply disappointed that you had a less than perfect stay with us. I am also in talks with ownership about getting new thermostats in certain rooms. We have remedied most problems by transitioning the thermostats back to manual control on the unit allowing for full control. We are... More

Kansas
Senior Contributor
29 reviews 29 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 31 October 2011
3
people found this review helpful

The staff is very friendly, housekeeping does an excellant job and the hot breakfast makes a great start to your day.

Was this review helpful? Yes
tomward405, General Manager at Holiday Inn Express Hotel and Suites Edmond, responded to this review
22 February 2012

Thank you for for your great review. We have posted this review up on our employee break board for everyone to see. It made everyone in the hotel smile. We love getting any type of feedback, as it always helps us to get better. Thank you for taking the time to contribute, our staff really appreciated the nice things you... More

Tulsa, Oklahoma
Senior Contributor
27 reviews 27 reviews
Reviews in 16 cities Reviews in 16 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 14 September 2011
1
person found this review helpful

This hotel continues to provide excellent service. Over the last few years I have stayed here many times and never had less than excellent service. Tom the General Manager is most helpful and always willing to try to accommodate any issues I have.

Was this review helpful? Yes
tomward405, General Manager at Holiday Inn Express Hotel and Suites Edmond, responded to this review
22 February 2012

Thank you for your wonderful contribution. I appreciate it. I can not take much of the credit, I have a wonderful staff and great housekeepers to assist me in every aspect. We thank you for your encouraging words and will continue to try and be the best that we can be for our guests. More

Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 12 September 2011
2
people found this review helpful

I have no complaints whatsoever about this hotel. The food, the room, the amenities, the staff, the building...all were great!

Was this review helpful? Yes
tomward405, General Manager at Holiday Inn Express Hotel and Suites Edmond, responded to this review
22 February 2012

Thank you so much. We appreciate the time you gave to contribute a review about your stay. We always have our guests satisfaction first in mind when it comes to lodging. We hope every time a guest checks in, we can be the best. More

Sherwood, Arkansas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 September 2011 via mobile
1
person found this review helpful

We love this location! They really go the extra mile in every category. I stay here whenever I am visiting my sons family due to a cat allergy. My 3 yr old granddaughter calls it "Grandma's house"! I can not think of ANY negatives!

Was this review helpful? Yes
tomward405, General Manager at Holiday Inn Express Hotel and Suites Edmond, responded to this review
22 February 2012

We are honored to be "grandma's house".. Thank you for your great review. That is exactly the type of atmosphere we are trying to build. We want each guest to feel like they are at home. That way they can truly relax and let us take care of everything else. Thank you again for your time to contribute to tripadvisor. More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 18 August 2011 via mobile
2
people found this review helpful

This hotel has a good breakfast, nice rooms, a great staff and a great location.

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 12 August 2011 via mobile
2
people found this review helpful

Due to a power failure at my house from severe thunderstorms, I spent the night at this hotel. It was a hot, sleepless night. Thanks to the "green" movement, many hotels have now installed infared motion sensors in their rooms. Once no activity has been detected, the air conditioner unit shut down. The west facing room was hot to begin... More

Was this review helpful? Yes
tomward405, General Manager at Holiday Inn Express Hotel and Suites Edmond, responded to this review
22 February 2012

Thank you for your time to submit a review. We are terribly sorry about the loss of sleep. August was a very hot month for us in Oklahoma. We have tried to maintain our A/C's so that this sort of thing does not have to happen again to anyone. We hope that in the future if your power goes out... More

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Additional Information about Holiday Inn Express Hotel and Suites Edmond

  • Holiday Inn Edmond
  • Edmond Holiday Inn
Address: 3840 E 2nd Street, Edmond, OK 73034
Price range (per night):* 100 AUD - 143 AUD

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Holiday Inn Express Hotel and Suites Edmond
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