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Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area

2.5 of 5
5555 Cerni Place, Youngstown, OH 44515
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Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area
Ranked #1 of 12 hotels in Youngstown
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56 reviews from our community

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Madison, Wisconsin
Top Contributor
65 reviews 65 reviews
37 hotel reviews
Reviews in 40 cities Reviews in 40 cities
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 2 May 2013

The Holiday Inn Express in Niles is a very good place to spend a night - or more. I only stayed one night. The room was very clean and comfortable and the staff were all friendly and helpful. There are quite a few restaurants in the area if you need something to eat. A very good option in Niles.

Was this review helpful? Yes
KayLou K, General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review
4 May 2013

Thank you for your great comments on your recent stay with us! We appreciate you taking the time to make us aware of your delightful experience in the Mahoning Valley. We are always pleased to receive praise and acknowledgement of such a positive nature. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to... More

Friendswood
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 18 April 2013

One of the biggest problems with a Holiday Inn Express is the lack of a bar and restaurant. This one provides a free bar (beer, wine and Margaritas) and hors d'oeuvres from Monday to Thursday. The room are clean, the housekeeping is a bit iffy. But the bed was made everyday. The staff are very friendly and helpful. There is... More

Was this review helpful? Yes
KayLou K, General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review
4 May 2013

Thank you for taking the time to write a review about your recent stay at our Holiday Inn Express. As always, we aim to make sure our guests are as satisfied with their stay as possible. I am always pleased to hear such nice comments such as yours. I look forward to sharing the results with the staff to show... More

Washington DC, District of Columbia
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 31 March 2013

We stayed at this Holiday Inn Express for two nights while in the area visiting family for the Easter holiday. The staff were friendly and helpful and the rooms were clean and comfortable. On Easter Sunday, we went down to the provided breakfast and the staff were handing out little packages of Easter candy for the kids. My 7 year... More

Was this review helpful? Yes 1
KayLou K, General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review
5 April 2013

Thank you for sharing your expierence! I have posted this review for all of the team to review as an exceptional job! We are so happy you chose our hotel to be your home away from home during the Easter Holiday! More

Aiken, South Carolina
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 25 March 2013

We needed a room to accomodate my husband and our two adult daughters because my husband's dad was celebrating his 90th birthday, however the whole area had "no room in the inn" because of a statewide high school wrestling match being held that same week-end - so we had to obtain a room about 35 miles away - We spoke... More

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KayLou K, General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review
3 April 2013

Thank you so much for the wonderful review. It is always exciting to share such commets with our Team! I have shared your compliments on a job well done and recognized Rudy for going the extra mile! We hope your travels will bring you back to see us! More

Granville, Ohio, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 1 March 2013

I wish to start this review with a major "Thank You" to Heidi Pelfrey who worked with me during my extended stay to make this a very good experience. She was professional, understanding and very willing to accommodate my extended stay circumstances. That being said, this hotel is excellent. From the quiet and spacious rooms to the very good breakfasts.... More

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KayLou K, General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review
3 April 2013

Thank you Jonathan H for the glowing review! I have shared your comments with Heidi and the team of achieving the superior guest service that we set to accomplish! Hopefully your travels will bring you back to your "Home away from Home"! More

cedar falls
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 21 February 2013

This Holiday Inn Express was extremely clean, comfortable and had several touches that made it stand out in the crowd of mid-line hotel chains. Friendly staff, delicious breakfast, and updated everything. Great job, Holiday Inn Express! You asked for a "10"-- you got it!

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KayLou K, General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review
22 February 2013

Thank you for the wonderful review! I am so pleased to hear that we not only satisfied but exceeded your expectations. I can't wait to share your comments with the team! More

Denver, Colorado
Senior Contributor
39 reviews 39 reviews
35 hotel reviews
Reviews in 34 cities Reviews in 34 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 6 February 2013

The hotel is conveniently located off I-80, and is close to several restaurants. The property itself is newer, well-maintained, and clean. The room was large, nicely decorated, and comfortable. The beds were a little hard, but not too bad. The only real complaint I had is that my room was right across from the elevator, and I could clearly hear... More

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KayLou K, General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review
22 February 2013

Thank you for taking the time to review your recent stay with us. Our property strives to provide clean, comfortable accommodations with a friendly staff. I will share your comments with our team as a job well done! More

Portage, Michigan
Senior Contributor
42 reviews 42 reviews
33 hotel reviews
Reviews in 31 cities Reviews in 31 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 25 January 2013

This is a standard HIE property. Good condition, easy exit and entry from I-80. Fuel next door. Easy parking. Very friendly staff. It is far enough from the road to be quiet. Looks like it is popular with the trades, cable, telephone, pipeline, oil and gas. They even had a copy of Shale Play in the lobby. A regional shale... More

Was this review helpful? Yes 1
KayLou K, General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review
10 February 2013

Thank you for taking the time to offer your comments on our facility. I am pleased that you found our staff to be friendly as that's what you hope to find after a long day of travel. I appreciate you mentioning that our facility is quiet even though we do sit directly off interstate 80. We hope to see you... More

Wilmington, Delaware
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 23 January 2013

This property is clean and comfortable. The beds are firm and beautifully covered. Breakfast is the standard HI Express fare. The staff did an excellent job at check-in. We requested a quiet room and our request was granted. The hotel has good sound-proofing for good reason - it is wedged between a truck stop, the interstate, and McDonalds - you... More

Was this review helpful? Yes
KayLou K, Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review
10 February 2013

Thank you for choosing our property during your visit to the Mahoning Valley. I appreciate your comments on the clean, comfortable accommodations and the friendliness of our staff. I will be sure to pass those comments along. While we do our best with room assignments,delays in travel can occur and cause later than normal check-in. I aplologize for any disruption... More

West Chester, Ohio
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 5 January 2013

Very clean, quite comfortable, friendly staff...overall wonderful. I would stay again and would recommend this hotel to anyone wanting a good value but not willing to skimp on cleanliness and service.

Was this review helpful? Yes
KayLou K, Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review
7 January 2013

The best review is one that states that they would recommend us and that's exactly what you've given us. Our property strives to provide clean, comfortable accommodations with a friendly, knowledgable staff. I will pass on to our team members your comments with a job well done! Thanks! More

 
 
 
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Additional Information about Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area

Also Known As:
Holiday Inn Express Youngstown West Niles i-80 Hotel
Holiday Inn Express Youngstown West Niles i-80 Hotel Austintown
Address: 5555 Cerni Place, Youngstown, OH 44515
Phone Number:
Region: United States > Ohio > Youngstown
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Onsen Hotels in Youngstown
#1 Family Hotels in Youngstown
#2 Business Hotels in Youngstown
Price range (per night): $132 - $155
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
This newly built AWARD WINNING Holiday Inn Express & Suites is located a few miles west of Youngstown off I-80 in Austintown, Ohio. Only minutes from downtown Youngstown, you'll spend less time in traffic and more time doing what you came to do. Contemporary hospitality and our friendly staff are eagerly awaiting your visit. ... more   less 
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Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area
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