We have stayed at the Holiday Inn at Westlake numerous times during the past year due to our many trips to Cleveland Clinic. The staff are all so very helpful, great place to eat and the rooms are very clean with an assortment of pillows to fit your preference. We even booked the hotel a couple of times for my... More

Take your pick, any of adjectives would be spot on describing this hotel. Recently stayed here when I was in there area for work and I have to say I'm disappointed - especially for the price. Check in was quick and easy after that I started to notice the age of the building. Outdated carpets in the hallways, dim lighting,... More

I just stayed at this location for a work conference. The location is GREAT at the intersection of I-90 and Crocker Road. Great outdoor mall within a mile. Staff is friendly. The facility is outdated though. This is a very old Holiday Inn.

We stayed at this Holiday Inn while in town for a dance competition and the staff couldn't have been nicer. Dianne I believe was the friendly lady at the front desk. She was very helpful when I had questions or concerns. The hotel was so accommodating to our large group. We were able to reserve a conference room for the... More

I was invited to the brunch last Sun. I had not been at this Holiday Inn for the last ten months. There were several of my grand kids with my daughters. The food displays were tired and absent of quality food. Make our own waffles that wouln't cook to completion with the equipment. No freash berries,whip cream or other topings.... More

Staff is friendly and rooms are clean. Good internet connection. Otherwise, the AC was so noisy that I preferred turning it off for the night. Plenty of good restaurants near by when you are hungry.

Older Holidome style hotel. Staff was very friendly and helpful. Bar was good with reasonable prices. I don't recommend the food, but maybe it was just a bad night for the cook. Room was very hot (in the winter), and took a couple hours to cool down to a reasonable temperature. I'm guessing it was hot because it was next... More

We were looking for something different to do for our daughter's 18th birthday and since I had Priority Club points, we decided to book a room, some party space and have her party here. Location: This hotel is located directly off I-90 in Westake, Ohio. It is withing walking distance to shopping and also very close to Crocker Park (an... More

The Holiday Inn West Lake Cleveland is an older hotel. If you ever stayed at a Holidome then you have a mental image of the property. This place has a beautiful grand lobby that took me back to the old days of grand hotels complete with piano and fireplace. The hotel staff were nice and worked hard to keep the... More