I have never in my life written a bad review for a hotel. I will start this one off by saying that it was a roof over our heads and served that purpose. That is about all I can say. We got a room with 3 beds as we had 5 people in our party. The room was spacious, but...
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Thanks for taking the time to review our hotel property. As you can imagine, managing a seasonal, budget-conscience property like the Best Budget Inn is sometimes more challenging than managing a brand-new property with a full-slate of amenities. That said, however, we're very committed to providing a safe, clean environment for all of our guests, complete with a staff who...
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First of all We booked thru Hotels.com whom weve used for years and havent had a problem like this one. Not only was this experience so extremely bad that i thought Ashton Kutcher was gonna pop out of room 106. but hotels.com isnt all that customer friendly either and are great at giving you the run around. I am sad...
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We're sorry that your experience didn't meet your expectations. We're fully committed to a providing clean, budget-conscience, safe accommodations to all of our guests. The fact that we fell short of the mark with your stay is regretable. As we prepare to open the property for the 2012 season, we have put into place new management and have made a...
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Our first night was a tough one. Mold on the walls. Mildewy smell. There was a hole in the bathroom ceiling, dripping water from the leaking toilet on the second floor, onto your backside when sitting on the toilet.
The staff switched us to a much nicer room the next morning.
That first room needs some serious repairs done!
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Thanks for taking the time to review your stay with us. We regret that the room you were first placed in didn't meet your expectations (and from you relate, it wouldn't meet mine either). I am glad to hear that our staff was attentive to your needs and made the proper and necessary chances. We hope to welcome you back...
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We arrived 7 women they gave us room 120 in the old part of inn we walked into the room and it was a room from hell. The floors were filthy and so off level you would have rolled out of your bed. My mom went into the bathroom and their were mouse dirt in the drawers. In the one...
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I am glad to hear that you were moved to a room that met your needs and that the issue with the first room was resolved. As evidenced by our staffs' quick remedy to the problem, we're fully committed to good customer service while staying true to our budget-conscience mission. We hope to welcome you back on your next stay...
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We stayed here last night and it was one of the worst places I have ever stayed. We picked a less expensive Place because we were only going there to sleep after spending the day at Cedar Point. But it wasn't worth the money we saved because I was so grossed out I could not sleep. The pull out sofa...
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I am sorry that the experience you described during your stay didn't meet your expectations. We are very committed to quality customer service while maintaining our mission of being a budget-friendly hotel. We have put a number of changes into place for the 2012 season that are aimed to improve our guest satisfaction. Thank you for bringing your issues to...
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I guess in this case I got what I paid for. My family decided to take a nice overnight trip to cedar point I went onto one of the discount hotel sites and saw this hotel and figured how bad could it be and just for a few hours to re energize for a drive back home! This place was...
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I am sorry that your stay at our property didn't meet your needs. As you indicate in your review, our hotel is definitely aimed toward the budget-conscience guest. Although no one should expect a fancy stay in our property, they should expect a clean, safe, functional stay. Our committment to that end has been our putting in place a new...
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I would not recommend this hotel to anyone. The service was lousy, the desk clerck questioned everyone of our needs weather it was extra towels, pillows, etc.
For the price we paid we could have paid another 30-40 dollars and stayed at a much better hotel.
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We are truly sorry that your stay didn't meet or exceed your expectations. Although our property is amed at the budget/economy market, that doesn't mean that you should expect anything less than clean, comfortable, safe surroundings. Rest assured that we continually focus our staff on these goals. Thank you for taking the time to review our property!
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We attempted to stay here after a long day at Cedar Point, when we entered our room, we noticed food crums on th floor, dust on the tv and counter tops, I went into the bathroom for further inspection, PUBIC HAIRS ON THE FLOOR AND TOILET! Toothpaste stains in the sink (that obviously no one cleaned). Immediately I went to...
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Thank you for taking the time to review our hotel property. We are sorry that your stay didn't meet your expectations. Although a hotel that is aimed at the budget-conscience family, that shouldn't involve anything less that comfort, courtesy, and a safe experience. We're committed to ensuring that happen for ALL of our guests in the upcoming 2012 season!
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We were going to Cedar Point and booked a 2 night stay at the Best Budget Inn several days prior to taking our trip. I indicated on the reservation that we would be arriving very late on Friday. After a 7 hour drive to Sandusky after work on Friday, I arrived at the hotel shortly after midnight. I showed the...
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We're sorry that your experienced difficulties with your reservation at our property. We have put a number of policies and procedures in place for the upcoming 2012 season to ward off experiences like this for our guests in the future. Thank you for bringing to our attention your experiences--it helps us become better at what we do and to improve...
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The first room we were put in was disgusting. It was musty, there were yellow stains all over the walls, the beds were broken, and the bathroom was dirty with a half used roll of toilet paper. Dead bugs were everywhere, as were cobwebs and dirt. It looked like it had never been cleaned. My friends and I refused to...
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Thanks for taking the time to review our hotel property. As you can imagine, managing a seasonal, budget-conscience property like the Best Budget Inn is sometimes more challenging than managing a brand-new property with a full-slate of amenities. That said, however, we're very committed to providing a safe, clean environment for all of our guests, complete with a staff who...
More
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