Rate was 10% off for being a member of nothing, because everyone gets the same $55 rate. Ha! Rooms (I was in 2 in 2 nights.) smelled and not thoroughly cleaned. Bath towels are very thin hand towels. Free wireless didn't work consistently. Pool and hot tub broken. Ice machine and Pop machines broken. Came home on second day and... More

I absolutely love Magnuson! The staff are some of the nicest, most interactive, courteous staff I've ever had the pleasure to know! I highly recommend Magnuson to everyone.

We had reservations here for the night of 2/24/12. Got to our "non-smoking" room which smelled distinctly like smoke and found that there were no pillow cases or bed spreads on the beds. Also no bath towels. We called the front desk and were told their washing machine broke and they don't have any clean linens, towels, etc. We asked... More

I stayed in this hotel for 10 weeks due to my home being remolded and it was awful. They over chrged me so many times they chrged differant amounts we had to fight with housekeeping to clean our room the towels were stained the sheets were stained we had to change rooms due to fire code and my son found... More

Well it started with the hotel associate double charging me for the room, funny thing was that she charged me $20 less than what I paid online for it. That was really frustrating. Next my door lock security guard was broken...Looked like somebody kicked the door open and it snapped off...The pillowcases were not white, they were off white with... More

My husband and daughter were staying here due to the weather cause she had surgery the following morning. She sends me pics of the money found in the bed, trash in the trashcan, and stained sheets! I called the front desk, and I got, "we have been very busy and they must have forgotten the trash! We will send clean... More

Where to start... the overall feel of the room is just unclean. There is white powder all around the room edges- what is that? A microwave and fridge, but no coffee. An ironing board, but no iron. The shower pressure was barely attricklerickle. We will apply our wages towards another option next time.

In February I got married. My husband have booked the hotel and believe it or not a single person in our families has a complaint. I would recommned this hotel. I have stayed last month in June 2010. And the hotel is the best hotel in Lansing area. I would say, they have the best customer service I have ever... More

I arrived in Marion late at night and failed to notice the Holiday Inn Express on the west side of the interstate. Being extremely tired, I checked into the Super 8 that was conveniently located next to my exit ramp. I didn't immediately realize that I had entered the Twilight Zone. Let me warn you: avoid this motel. I've stayed... More