Maid service very spotty. They might clean your room and might not. Rooms need painted (paint doesn't cost that much guys)....looker like it hadn't been painted in years. Maids might want to look at the walls in the bathroom cause there are boogers stuck to the walls....yuck. last thing there needs to be some sort of light by the beds.... More

We called for a room close to our campsite we were headed to in the morning! The hotel staff was not that polite and didnt even know the rates when I called in. When I got there the towels were not clean and the fridge and microwave were just in a pile on the floor. The top lock was not... More

Bed bugs and roaches. We had change rooms 3 times because of the lack of cleanliness. We have traveled around the world and have NEVER seen a hotel like this. Do NOT stay here!!! We got stuck here due to last minute travel plans.

It's called the "Relapse Inn" by locals for a reason. Not a nice place to stay in at all. It's a place for junkies and hard partiers. Definitely don't being your kids to this place. If you are in the Lancaster area, stay at Shaw's, a historic bed and breakfast, or in one of the nicer chain hotels near the... More

This hotel is discusting. It reminds me of a murder house. They have bed bugs in MULTIPLE rooms. My family and I wasnt there longer then 5 minutes before 3 women complained and wanted their money back. This place is the worst place. They have been reported for bed bugs and they have been in the paper,but nothing has been... More

The location is great by mall and restaurants bit rooms are dirty and they have bed bugs

DO NOT EVEN CONSIDER staying at the Relax Inn located in Lancaster, OH! The location was great, the sign said, "newly renovated", and the price was fantastic. However, after checking in, we got the first look at the rooms. Yikes! We should have never agreed to stay there and got a refund and moved on but it was getting late... More

I stayed at this"Relax Inn" last year during a trip to nearby Rushville,Ohio. It looks like it used to be a Knights Inn but now it's more like a "Don't go INN". The rooms were old and outdated, the heat didn't work. It smelled very musty and the linens were at beast "scratchy." There was a bunch of people partying... More

Literally it is cleaner laying on the ground outside than inside. Dirty, filthy, foul, disgusting, mold, mildew, need I say more. Health violations out the wazoo, don't know how they r operating.