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All 12 Independence hotels

Residence Inn Cleveland Independence

3.0 of 5
5101 West Creek Road, Independence, OH 44131
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Residence Inn Cleveland Independence
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Ranked #7 of 12 hotels in Independence
Most recent review
5 of 5 stars Reviewed 11 June 2013
Patty L Columbus, Ohio
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60 reviews from our community

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Traveller rating
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Date Rating
Columbus, Ohio
1 review
5 of 5 stars Reviewed 11 June 2013

I stayed at the Residence Inn, Marriott, Independence during for 10 days while my brother had surgery at the Cleveland Clinic. Debbie and Brian were most accommodating and helpful with my room arrangements and rates. They both went out of their way to make sure I was cared for and everything was easy and efficient during this stressful and overwhelming... More

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Daytona Beach, Florida
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 28 May 2013

We stayed Memorial Day Weekend 2013. It was average for a Marriott. Make sure to reserve a room on the second floor because the noise coming from people walking around above us was very loud. There are no elevators. We had to reserve first floor because we had bikes and did not want to carry them up the flight of... More

Was this review helpful? Yes 1
Glen Burnie, Maryland
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 25 May 2013

As a Marriott Gold member, I stay at Marriott hotels at all levels many times each year. This is by far the worst Marriott I have ever stayed at. Upon check in, I discovered that the room’s heating and air conditioning did not work. I called the front desk and within minutes a repair man was here to fix the... More

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bennett2_10, Director of Sales at Residence Inn Cleveland Independence, responded to this review
3 June 2013

First let me say we thank you for choosing to stay with us but we deeply regret that we failed you as our guest. I appreciate you being honest and forthcoming in sending us your comments on the issues you had during your stay. Our manager has review each and every concern you had with the appropriate departments and have... More

Buffalo, New York
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 14 March 2013

Stayed this week for just one night but have stayed here several times previously. Always a clean quiet room and fast desk service. Very comfortable beds and furniture. Grounds are nicely kept, including pool and exercise areas. Rooms are large (but bathrooms undersized). Hotel is an easy exit off the highway, easy to find and park. The hotel is located... More

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bennett2_10, Director of Sales at Residence Inn Cleveland Independence, responded to this review
18 March 2013

We are very thankful that you choose to stay with us during your time in the Cleveland area. Thank you so much for your comments regarding our staff and housekeeping department. We pride ourselves on our cleanliness and the excellent service we provide our guest. Its is good to know that our efforts do not go unnoticed. Thank you for... More

Rochester, New York
1 review
4 of 5 stars Reviewed 1 March 2013

Our stay at the hotel was wonderful. The front desk agent who checked us in was not only polite but always very helpful (Katrina). Our room was a little smaller than anticipated but it was very clean. I have to say that the housekeeping service was amazing. I have never encountered such friendly, helpful and inviting staff as I did... More

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bennett2_10, Director of Sales at Residence Inn Cleveland Independence, responded to this review
4 March 2013

We thank you for the wonderful comments on our staff here at the Residence Inn Cleveland Independence. Our staff prides itself on giving our guest a feeling of home as we all welcoming everyone and truly caring about your comfort. Were very happy that you enjoyed your stay and took advantage of the beautiful quiet area we have here in... More

Philadelphia, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 25 February 2013

Love this Residence inn,, it's one of the most private you would want ...its quiet and the staff is really nice..they keep the snacks in a real store Refrigerater.... I love hotels that are quiet &clean and It was clean and private...your close to the all stores and shopping....it reminds me of a litte town in Grorgia...

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bennett2_10, Director of Sales at Residence Inn Cleveland Independence, responded to this review
26 February 2013

We are delighted that you enjoyed your stay with us and enjoyed our quiet and peaceful location. Many of our guest are pleased at the quiet little street we are located on which gives many of our guest a feeling they are far away from the main corporate environment. Please let us know when the opportunity brings you to the... More

Nashville, Tennessee
Top Contributor
63 reviews 63 reviews
47 hotel reviews
Reviews in 46 cities Reviews in 46 cities
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 13 January 2013

I should have chosen an upstairs unit. I was feeling lazy and did not want to carry all my junk up and down the stairs. When I walked into my lower floor room, all I smelled was "dog". If you have a pet or travel with a pet, then it may not be a big deal, but to me it... More

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Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 30 December 2012 via mobile

Hotel was easy to find and was in a good location, close to highway and nice restaurants. The room was clean but old and the lighting was poor in the bathrooms. Setup is more like an apartment complex rather than hotel rooms. The Market in the lobby was small and poorly stocked. Very nice lobby though. Overall it was a... More

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Erie, PA
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 30 December 2012

We were taking a brief overnight trip to visit some Cleveland attractions; this hotel is in a good location but is definitely in need of some significant updates. Many of the rooms are on a second floor accessible only by a steep staircase. We stayed in a two bedroom suite. The floors were dirty and there was old food left... More

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Dayton, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 25 November 2012

I stayed at Residence Inn-Independence,ohio on Nov. 2. 2012 When we arrived, we were greeted warmly and professionaly by the staff. They helped us find restuarants and local attractions. At one point during the check in process the sales manager sigrid came out and was incredibly helpful for her input on things to do. She seemed very sweet and thoughtful.... More

Was this review helpful? Yes 1
 
 
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Additional Information about Residence Inn Cleveland Independence

Also Known As:
Residence Inn Cleveland Independence Hotel
Residence Inn Cleveland Independence Hotel Independence
Residence Inn Independence
Independence Residence Inn
Residence Inn Cleveland Independence Ohio
Address: 5101 West Creek Road, Independence, OH 44131
Phone Number:
Region: United States > Ohio > Independence
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 12 hotels in Independence
Price range (per night): $142 - $241
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Residence Inn by Marriott Cleveland - Independence, completed guest suite, lobby, business center, dining area and meeting rooms renovations May 2009. Come see our new look, we know you'll love it! ... more   less 
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