It was quite pleasant but lacked the touches that would be expected for the price asked. Breakfast was nice, the people were pleasant and helpful, the view was terrific. There was plenty of space in the room and somewhere to sit while reading or watching tele. On the other hand, the lamp didn't work, the water pressure was poor and...
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We value all comments as a guide to striving for the highest quality in the provision of comfort and service. We particularly pride ourselves on a very high standard of cleanliness. Unlike self-rated accommodation, The Madsen has a AAA 4-star rating (and 4.5 in the Penthouse) and this is not given lightly. However the nit-picking comments made here seem such...
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