great room clean had a nice view lookin g over the river staff was friendly and helpful lovely and quiet great getaway for a few days

With limited accommodation options in Windsor, my family thought we were very fortunate to secure a room at the Windsor Terrace Motel for the duration of the 2012 FUTSAL National Championships being held at the nearby Hawkesbury Stadium on the second week of January. We were particularly surprised as we’d only booked weeks in advance of the tournament rather than... More

Stayed there for 1 night only. Towels were stained and looked as if someone had stomped on it. There was leftover plates from previous guests. When I complained to the reception they cleared it but blamed housekeeping. Bathroom had a foul clogged drain smell in it. The chair given was torn and dusty. Room phone did not work so unable... More

I've been staying at the Terrace Motel once a month for the past three months. There aren't a lot of options in Windsor. The hotel is just ok. The location and view are the best bits by far. It's just off the main shopping street in Windsor, and everything is a short stroll away. All the rooms look out over... More

Firstly there were no towels in our room, so we had to go and ask at reception, they brought along a couple of bath towels, but still no hand towel. They would not call us a taxi from reception, just showed us where the number was for a local taxi firm and told us that we had to use our... More

We booked this place in advance for July, but they charged our credit card for a no show in June. Seems they are scamming people thinking they are booked correctly and then charge their credit card for not showing up, claiming the booking was wrong. Helps if the person taking the booking can speak ENGLISH........ Don't let this happen to... More

A beautiful place to stay. Very friendly staff and all the services were excellent ..

This is the worst motel we have ever stayed in and being part of Golden Chain very disappointing. The rooms were unclean: the bathroom had never seen bleach with the shower recess sticky, "skid marks" in the toilet bowl, thick dust on the tissue box, lights that didn't work, the room itself could have done with a good vacuum. We... More

Just got ripped off for 200 bucks by this sham of a motel. My 4 yo daughter did a little accident during the night on their horrible, already stained mattress and they ripped the cash off my credit card without consent. awful place, stank of damp from the beginning. Avoid it like the plague.