While traveling for a charity summit, we used the Premier Inn because of a) the price and b) proximity to the event. I was pleasantly surprised at how nice and comfortable the room was. Additionally, the staff were much more courteous and friendly than any budget hotel I've ever stayed in. It was the kind of experience where you leave... More

We have stayed at many Premier Inns, and this is another that provided what was basically a good stay. However, we did have a couple of problems. The bathroom was definitely lacking a little TLC, with a virtually empty toilet paper dispenser and a washbasin with a very slow draining outlet. Food at the Brewers Fayre was OK, but breakfast... More

Typical Premier Inn and was expected which is what I like about the company. I paid for the wireless internet but this did not work for the 2 nights I stayed with the odd 10 secs now and then. Not good for the business user if this does not improve. I was refunded the fee for the internet. I turned... More

Although not in a scenic area, this is a useful site being located just off Junction 2 of the M5 and 10 mins drive from the M6. Standard is as good as an Premier Inn and the dining Facilities at the adjoining restaurant are excellent. Breakfast staff and service were particularly god.

The welcome was warm and the check-in quick and efficient. All the staff I had contact with were friendly and helpful. The room was clean and well presented. Good value for money, I will be staying there again.

The hotel model was good here – asked for a quiet room and got a great one. The eatery was average – no table service order at the bar kind of place. Food was Average though but breakfast was great. Shame the hotel didn’t clear all of the snow away as some of the paths were really slippy and for... More

Good hotel, ideally placed, OK food, good service but New self-service coffee machine, I don't like it, will go back to the other nearby Premier to see whether they still use the traditional machine. Also chairs in bar area are mostly hard and I feel my bones now. The cushy areas are for groups which make a lone business diner... More

Great location for above sites. Neither were very far away. Receptionist printed off 2 for 1 voucher for us for Black Country Museum even though they made nothing from it. Another receptionist acquired a bedside table within 15 to 20 minutes when we found out the room only had one. Room the same standard we have come to expect from... More

We stayed her in April with my wife and son. My son was unfortunately poorly during the night but despite the interruption in our sleep, we slept wonderfully (no we didn't ignore our child). The beds were comfortable, the heat settings were easy to use and the service was fab. Would definitely stay again. A lovely experience, in comparison to... More